AUHotel -Zayed International Airport-Located in Transit Area -Onwards Boarding Pass Required

I booked in here for the 6 hour stay option to get a rest during a long layover try and avoid jet lag. The location is very useful and it’s the only hotel available in the transit area. The staff were both pleasant/ competent however I was standing waiting in a queue for 15/20 minutes to check in when I arrived, not what you feel like doing after a long flight at 1 in the morning and when you’ve only got a 6 hour window to sleep. I feel they would definitely benefit from more staff during busier times to avoid this. The room was very clean and had a shampoo/ conditioner, toiletries, complimentary tea and coffee etc. however there were a few minor problems. Firstly there were no batteries in the tv remote so I had to mess around trying to find a way to turn off the tv so I could sleep, again not what you want to be be doing when you come in tired and just want to go straight to bed. They did have English breakfast tea, 😃 however there was no milk to go in the tea or coffee 😣. The bed was very comfortable, the air-con worked well but was very loud. All very nit-picky I know and I wouldn’t usually complain except the fact I was paying the equivalent of 15 pound an hour (and that was with a trip discount) so for that I would expect a bit more.

I recently stayed at AUHotel - Zayed International Airport, and while I truly appreciate the convenience of having a hotel right within the airport transit area, there are some significant areas for improvement that would greatly enhance the guest experience. The location is undeniably practical for travelers, but attention to detail in maintaining the rooms is crucial. Basic aspects such as room cleanliness, refreshed air, and clean towels should always be prioritized. Unfortunately, these elements seemed lacking during my stay. Additionally, the sink in my room was not functioning properly, which was an inconvenience. Given that there are no windows in the rooms, the hotel management could consider installing air purifiers or breezers to ensure a fresher atmosphere. Better sound isolation would also be beneficial, as external noise was quite noticeable and made it difficult to rest. Another issue was the in-room phone with a large, bright display—it was disruptive and made falling asleep more challenging. A simple dimmer or an option to turn it off would be a great improvement. Overall, this hotel has the potential to be an excellent option for transit passengers, but these small yet impactful improvements are needed to truly elevate the guest experience. With more attention to these details, it could become a top choice for travelers seeking comfort during layovers.

Мы не могли пройти в зону вылета так как у нас не было ещё посадочных билетов, отель отказался отменять бронь и возвращать деньги! Мы сообщили в отель до нашего времени заселения! Ноль клиентоориентированности у отеля! Никому не советую, лучше бронируйте другой отель в Аэропорту Абу даби, в который можно попасть проще

立地は空港内にあるため、勿論良いのですが、カミソリやドライヤーはロビーに行かないともらえないため、不便でした。

酒店根本不能入住，純騙錢的，大家訂購一定要小心

轉機非常不錯