The hotel is beautiful and super homey, you can get to the city centre really easily as there is like 3 different buses and one that is less than a 3 minute walk away from the hotel, the staff are kind and friendly, we initially got given a room right next to the entrance, due to the really thin walls it was unfortunately really loud, but the staff moved us to a much better room with no problem at all, the rooms aren’t super clean as there was some hair left after cleaning and a bag of medicine another guest had left, but it’s an amazing hotel and I’ll be staying here again next time I visit. The pool is not usable (extremely dirty) and the breakfast and coffee are way too much for what you get.
Fue una estancia genial, y el trato excepcional, flexibilidad horaria para el cheking y buen ambiente. Estaba todo limpio y era muy cómodo, no había ruidos y el aparcamiento fue relativamente fácil de encontrar.
🛏️🌿📍 A modest and comfortable hotel that is very central to Santana’s main activities, offering more spacious rooms than many other hotels we visited on the island.
While we appreciated the extra space and convenient location, overall it did not feel like great value for the price compared to other places we stayed. A decent option if you prioritize room size and being close to local attractions.
There was a problem with the original room I booked, but Katja on reception (who was unbelievably helpful and efficient) very very kindly upgrade in me to a much much better place. I could not have been happier with my stay with Zarco Suites in Funchal.