I’ve been traveling India for 2 months, and the experience at Lucky’s was the most unpleasant so far. Regardless of the property being the most expensive accommodation in the area, it just felt like a total ripoff. We (a couple) stayed at the standard room, specifically asked for AC at the very hot and humid days of September. The hotel staff said the AC should work fine but if there’s a problem we should let them know (already quite suspicious). Not only the AC didn’t work fine at all and did not cool the room, but in the middle of the night the AC just broke and fell apart almost hitting our heads. Not to mention the constant dripping on the bed making it soaking wet. It was literally one of the worst nights of our trip. In addition, there was NO HOT WATER IN THE SHOWERS whatsoever. In the morning, when the owner came to see us, he claimed that “it is not his problem and not in his hands, but uncontrollable machine issues” and in addition was quite aggressive and did not try to help with any resolution. As for the hot water, he said we should have told them to turn on the boiler, because “we have to choose between hot waters at winter to AC at summer” or some odd explanation of that ***ner. In conclusion, totally overpriced for the mediocre rooms and poor experience with not functioning AC and no hot waters in shower. Bad treatment from the owner did not make it any better. Would not recommend.
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