피트니스 시설 시설을 갖춘 포르투갈 비제우 현 호텔

호텔은 도심의 중심부, 도심의 중심부에 위치하고 있습니다. 커피는 포르투갈과 이 수준의 설립에서 매우 나쁘고 용서할 수 없습니다.

우리는 호텔을 좋아합니다. 새롭지는 않지만 시설은 좋고 수영장 지역은 매우 쾌적하며 전망은 단순히 놀랍습니다.  직원들은 매우 친절하고 편안하고 세심합니다. 우리는 아침 식사가 포함되어 있었고 꽤 있습니다.  봄 (동음이의) 우리는 마침내 머무는 동안 저녁을 먹었고 즐거운 경험이었습니다.  보고 돌아올 가치가 있습니다.

Location carina, molto immersa nel verde, ma lontano da servizi di vario genere. Il supermercato più vicino è a 15 min di auto. Un peccato che le terme e la palestra chiudano presto. Ascensore veramente obsoleto, fa un pò paura.

Razoavel

호텔은 5 * 호텔 품질입니다. 안락함, 음식, 청소 및 서비스에서. 이것은 특히 수영장의 리셉션과 서비스의 어린이를위한 것입니다. 매우 좋은 물과 호텔에 위치한 편안함은 감사합니다.

We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating. Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch. However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards. At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks. At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife… Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise. Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel. There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this. The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat. Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.

Hotel bem localizado, staff acessível e excelente pequeno almoço!

Extensive work being carried out meant noise throughout the hotel. Every time we needed reception we had to wait for staff to return. On the plus side, the restaurant staff were excellent.

훌륭한 경험! Douro Cister Hotel은 휴식을 취하기 위해 잠시 시간을 보내고 싶은 사람에게 훌륭한 선택입니다. 서비스는 훌륭합니다. 의심 할 여지없이 우리는 모든 호텔 직원이 환영한다고 느낍니다!