피트니스 시설 시설을 갖춘 영국 노스요크셔 호텔

We booked two lovely ”King” rooms - very clean and comfortable, in superb settings. The hotel is very conveniently located to allow a short walk into the town. We stayed for two nights, and there were busy weddings on both days - but there was minimal noise, and the wedding guests added to the lovely atmosphere. The hotel appeared to be almost fully booked for both days, so finding that only ONE lift was working was less than helpful (we were told that the other lift had been out of action ”for some time”, due to the hotel ”awaiting spare parts”?) Annoyingly, the one working lift only went up to the 4th floor, so to reach our room on the 5th floor we had to hump our suitcases up the stairs - minor inconvenience, but unexpected from such a prestigious hotel. Our biggest gripe was (a.) the lack of available parking spaces (one car park had a huge marquee erected on it for a function) and (b.) being told when checking in that there was a parking charge of £18 per night - even though there was no mention on the website or on the booking details. It felt rather ”cheap and petty” for a hotel to have to stoop to fleecing their guests for parking fees to park at their hotel! We estimated that there were around 150 cars - so guests with cars are subsiding the hotel by over £2500 per night. All-in-all, a thoroughly enjoyable stay in a lovely hotel set in lovely surroundings - we would definitely stay there again.

Yes the room was dated, and yes the room was hot. However the room was clean, comfortable and a fan was provided to help circulate the warm air. The windows have restricted openings most likely due to H&S but with the fan it was enough to move the warm air out and allow cooler air in. Check up was chaotic but the lady apologized and explained they had a member of the staff off sick. She worked her way through everyone as quickly as she could giving everyone the same warm welcome. Breakfast was enjoyable and the spa area was a delight offering everything you need. After checking out I realized I left my sunglasses in the room. The cleaning team were so helpful allowing me access to retrieve them and to double check I had everything

정말 아름다운 호텔 아침 식사는 침대가 너무 편안해서 나가고 싶지 않았습니다. 단점은 주차장입니다. 직원들이 주차할 때 정말 엉망이었고 다른 주차장으로 가서 주차해야 했는데 주차료가 주차장에 따라 22파운드에서 30파운드였습니다. 장애인 차량에는 배지도 없었고 그 멋진 밤을 제외하고는 체크인도 하지 않았습니다. 리셉션에서 무료 물캔과 무료 쿠키를 제공했습니다.

훌륭한 호텔! 궁전 같은 분위기에 주차 가능(1박 19파운드), 깨끗하고 편안한 객실에서 성벽 전망을 감상하실 수 있습니다. 특히 레스토랑에 감사드립니다. 다양한 현지 요리와 이탈리아 와인을 합리적인 가격에 즐길 수 있는 훌륭한 저녁 식사를 제공했습니다. 조용하고 차분하며 아침 식사도 훌륭했습니다. 강력 추천합니다!

객실이 꽤 넓고 위생 상태와 편안함도 만족스러워서 가격 대비 만족도가 높습니다! 특히 욕실 샤워 수압이 매우 세서 영국 호텔에서는 보기 드문 느낌이었어요. 정말 좋았습니다! 호텔 외곽에서 시내 중심까지 10~15분이면 갈 수 있을 정도로 가깝고, 가는 길 풍경도 아름다워서 걸어서 시내 중심가까지 가는 것을 강력 추천합니다!

객실은 이 등급의 호텔에 걸맞게 기대 이상이었고, 위치도 기차역에서 걸어서 5~6분 거리로 정말 좋았습니다. 이전 리뷰에서 알려주신 길 안내 덕분에 쉽게 찾아갈 수 있었어요. 기차역에서 나와 길을 건너 왼쪽으로 돌아서 첫 번째 아치형 입구를 지나면 왼쪽에 그랜드 호텔이 있고, 그 호텔을 지나 오른쪽 경사로에 힐튼 가든 인 간판이 보입니다. 요크에서 하룻밤 묵기에 딱 좋은 곳이었어요.

We were very disappointed with the check-in experience. The hotel assigned us rooms in a wing where the air conditioning was not working. It appeared that the staff were already aware of the problem, as my friends and I seemed to be the only guests staying in that entire wing. Unfortunately, this happened during a heatwave, making the rooms unbearably hot and very uncomfortable. I had to walk back to reception to request a room change. The staff initially offered to bring us a fan and said the hotel was fully booked, but that was not an acceptable solution in such extreme temperatures. After I insisted, my friends and I were finally moved to rooms with working air conditioning. What made the situation even more confusing was that guests who checked in after us were assigned rooms on other floors with functioning air conditioning. That left us wondering why we had been placed in rooms with a known problem in the first place. Guests should never be checked into rooms with a major maintenance issue like this, especially during a heatwave. While we appreciated that the hotel eventually moved us, the whole experience left us with serious doubts about how room allocations were handled —- is it because i booked via Trip.com ?

호텔은 골프 코스에 있기 때문에 주변 환경은 매우 조용하고 조용하며 편안하며 경치도 매우 아름답습니다. 도시에서 멀리 떨어져 있고, 요크의 구시가지에서 차로 30분 거리에 있습니다. 자율주행 투어가 아니라면 이곳을 숙박 장소로 선택하기에 적합하지 않지만, 자율주행차가 있다면 주차가 무료이기 때문에 아주 좋은 선택입니다. 호텔에는 좋은 음식이 있지만 가격이 매우 높고 양이 많지 않습니다. 전형적인 고급 식사입니다. 음식에 너무 많은 돈을 쓰고 싶지 않다면 호텔에 들어가기 전에 도시에서 고급 식사를하는 것이 가장 좋습니다.

I've stayed at this hotel before and I will definitely be staying again. The location is ideal for me with easy access to the city centre either by walking, bus, or taxi. The rooms have always been very clean and a good size too. The buffet style breakfast is always superb and leisure facilities give you a chance to unwind in the pool, jacuzzi, sauna, and steam room. The staff have always been pleasant, friendly, and polite. 5 stars from me!

Nice hotel good location, great reception and balcony, however, pool and spa is an extra cost which wasnt apparent to us, the whole room could do with a bit more renovation if picky, and parking is a nightmare, with permits being £10 untill 1:30 next afternoon and thats if you can even get a space outside the hotel, good luck to you! Overall though a nice stay for 2 nights