피트니스 시설 시설을 갖춘 영국 랭커셔 호텔

The Hotel located right next to the Railway Station was a brilliant factor in our booking this Hotel, Within minutes we were booking in at a very friendly reception the whole thing took only a few minutes  The room was great very clean and airy,the walk walk in shower /wet room was brilliant. Breakfast was great good selection of food and drinks supported by very friendly staff could not ask for more  We will be going back again, every thing we needed for our shot 3 night stay .

사랑스러운 깨끗한 호텔, 하룻밤 동안 머물렀다, 나를 체크인 한 직원은 사랑 스러웠다. trip.com에 문제가 있었지만. 추천하고 다시 머물 것입니다

우리는 밤 동안 머물렀습니다 - 늦은 체크인 및 체크아웃. 직원들은 매우 세심하고 수용적이었습니다. 우리는 4세와 5개월의 어린이 2명이 있습니다. 우리는 꽤 늦게 도착했고 저녁 식사를위한 레스토랑의 마지막 테이블과 아침 식사에 참여하는 마지막 테이블도 마찬가지였습니다. 그러나 직원들은 우리가 필요한 모든 것을 갖추고 있는지 확인하고 우리를 돕기 위해 최선을 다했습니다. 인상적인 서비스와 쾌적한 숙박. 우리는 다음에 Lancaster를 방문 할 때이 호텔로 확실히 돌아올 것입니다.

Stayed one night for business. The room was an adapted room so plenty of space. The bed and pillows however I found to be very uncomfortable, one of the worst nights sleep I’ve had in a long time Reception/bar staff are very helpful, cleanliness is on point all throughout the hotel

방은 매우 만족합니다 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아 아

Lovely room but a bit small , helpful staff , Didn’t use facilities because we ran out of time . Would book again.

어린이와 성인을 위한 구내와 구내 밖에서 할 일이 많은 사랑스러운 리조트입니다. 날씨가 나빴지만 수영, 아케이드, 놀이 공간을 즐길 수 있었습니다. 상점은 차로 단 6분 거리에 편리하게 위치해 있습니다. 롯지는 깨끗했고 주방은 매우 잘 갖춰져 있었습니다. 특히 티타월, 스펀지, 설거지 세제가 제공되었고 소금, 후추, 차, 커피, 설탕, 우유가 포션으로 제공되어서 좋았습니다. 즐거운 숙박을 선사해 주셔서 감사합니다!

Overall, it was an amazing experience, aside from a few minor issues. **Positive:** 1. The location was good, although it was a short walk from town. However, there is a tram service that runs every 10 minutes, and the cost was £12 per day for three people, which provided unlimited travel for the whole day. 2. The breakfast was delicious and offered a wide variety of options to choose from. 3. The hotel environment was pleasant, featuring a nice reception and lobby area. 4. The room included a safe where you could store valuable items like your laptop and tablet for extra protection. **Negatives:** 1. Our toilet bin was not emptied after cleaning, and they forgot to replace the extra tissue roll in the bathroom, which was inconvenient. 2. There were no slippers or facial tissues provided in the room. 3. The bar was very quiet, and we were so bored that we didn't visit again.

Perfect location for my needs , really polite friendly staff , nice warm room , really happy with my choice will definitely return when I have to visit this area again

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.