피트니스 시설 시설을 갖춘 영국 도싯 호텔

호텔 직원은 정중하고 도움이 되며 유익합니다. 3층 객실은 엘리베이터가 1층에서 3층으로 바로 올라가지 않고 계단이 좀 있었습니다. 이동성 문제가 있어서 약간의 문제였습니다. 올라가는 길이 있었지만 꽤 길었다. 아침식사는 추가요금이 발생했고, 많이 먹지 않아서 아침식사를 하지 않았습니다. 침대는 좋고 크고 편안합니다. 방이 따뜻합니다. 기술적인 지식은 아니지만 라디에이터가 실제로 작동하지 않았습니다. 며칠만 머물렀기 때문에 불평하지 않았고, 방도 따뜻했습니다. 객실은 깨끗하고 깔끔하게 장식되어 있으며, 가구는 낡고 낡았습니다. 욕실에는 몇 가지 업데이트가 필요했습니다. 샤워가 훌륭하고 뜨거운 물이 많고 압력이 많습니다. 창문에서 보이는 풍경은 호텔 뒤쪽이었고, 호텔 뒤쪽이었습니다. 저는 호텔에 묵어본 경험이 많지 않았습니다. 제겐 괜찮았고, 바 공간이 넓고 편안한 소파와 의자가 많았습니다.

Had a lovely stay at Hilton Bournemouth. The hotel, spa and room were really nice. The only downside was the service at breakfast. It took 75 mins for them to prepare an omelette and even that was the wrong order.

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

Had a pleasant stay at this hotel. The rooms were clean and comfortable, and the staff were very approachable, friendly, and helpful throughout our stay. The location was also a plus, being close to the beach and convenient for getting around. We enjoyed the amenities provided, which added to the overall experience. While the hotel isn’t perfect and there are a few areas that could be improved, it definitely offers good value for money. Overall, we had a nice stay and felt that it was worth what we paid for.

Overall it's a great location and the facilities are really good, particularly the indoor pool and the gym,. The room was in serious need of a refurb (there were holes in the walls) and cramped (family room for 4) but we slept well in the beds. Not having a shaver plug in the bathroom also didn't help. We pre-paid for breakfast and found it a bit lacking. Although there was quite a bit of variety (coffee, tea, cereals, toast, bread and pastries, english breakfast items like beans, scrambled eggs, black pudding, sausage, etc.) the quality could be quite a bit better with a bit more attention/care. For example, the scrambled eggs were quite dry and tasted almost like plastic, while the black pudding was really dry. I think this could be resolved either by having rotation of the food so it's not sitting in the heaters too long, e.g. breakfast starts at 6h30 and we always went around 8h30, meaning the food there was sitting for nearly 2 hours.

좋은 호텔. 위치는 훌륭했습니다. 모든 것이 깨끗했습니다. 더 나은 베개와 현대적인 욕실이 있었을 수 있습니다. 음식을 시도하지 않았지만 정원 지역도 멋지게 보였습니다. 그들은 또한 내 아내의 조용한 방 요청을 배려했고 직원들은 그녀의 생일 축하를 여러 번 기원했습니다 🫶🏼

Good size single beds in a twin room. Clean and tidy. Air con good. Breakfast plentiful. Defo stay again.

Nice hotel clean & tidy, though tired in places. Breakfast was very good. Be very careful when choosing a room, I went for a room with a terrace little did I know It wasn't private, nor did it have a very good view whilst sat down, to ok when stood up. (see pictures,)

This hotel is lovely however, the room we had had the most uncomfortable bed I have ever slept in ( for the very little sleep me and my husband got) My back and hips were very painful come the morning. AND ...the floors are extremely creaky. We were on the 1st floor and our floor was bad enough but upstairs was almost unbearable. Also the walls and floor was so thin we could hear everything the upstairs couple were getting up to !!!! Very very long night. Glad to get home to my own bed!