체크인 과정에서 큰 문제가 있었지만, 사실 이건 호텔 측에 예약을 확인하지 않은 trip.com의 실수였습니다.
Trip.com 측은 제 돈을 먼저 받아주겠다고 했지만, trip.com 측에 항의해야 했습니다. 결국 보상은 받았지만, 결국 싸움이 벌어졌습니다.
위치는 좋았고 조식도 포함되어 있었습니다. 특별한 건 기대하지 마세요. 둥근 계란 같은 건 없었습니다.
토키는 물가가 꽤 비싸서 호텔의 주류 가격이 높습니다.
마리나까지 걸어서 5분 거리입니다.
주차장이 없으니 주차를 원하시면 걸어가셔야 합니다.
The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
We booked a 1 night stay for New Years Eve and were very happy with everything.
The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed.
The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views.
My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .
This hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u
The spa is incredible, so relaxing. Ideal location with about 10 mins walk to Harbour and to Meadfoot beach. Breakfast was on the small side but tasty. Staff are friendly and helpful. Rooms are okay, clean, but for 4* I’d expect a bit more like an iron in the room, toiletries, wash cloths etc. Didn’t sleep that well unfortunately as was woken up by people coming back to room as doors are loud and corridor floors are creaky. This let it down, but I’d return for the spa experience!
플리머스에서의 마지막 날이었습니다. 넓고 쾌적하고, 기차역과 Sainsbury, Drake Circus, M&S 근 거리에 모든 상점이 다 있습니다. 걸어서 5분 이내! 모든 호텔에 Micro wave가 공용으로 배치되어 사용할 수 있다면 매우 편리할 것 같아요. 호텔 내에 식당이 있지만 간단한 간식을 데워먹을 수 있으니까요.
친절한 직원분들과 항상 깨끗하게 관리해주시는 모든 분이 있어 편한 시간을 보냈습니다 😊
우리에게 완벽한 위치에있는 훌륭한 건물.
우리는 매일 아침 일어나기 위해 멋진 바다 전망을 갖춘 방에있었습니다. 아침 식사는 매우 높은 품질이었고 우리에게 하루의 훌륭한 출발을주었습니다. 전반적으로 호텔은 매우 깨끗하며 모든 시설이 좋은 표준으로 유지되는 것으로 보입니다.
우리 방은 내가 머물렀던 많은 다른 호텔 객실과 비교할 때 매우 넓었습니다. 욕실은 평균보다 확실히 넓으며 좋은 크기의 샤워 실이 포함되어 있으며 좋은 압력으로 많은 온수가 있습니다. 다른 수도꼭지를 사용할 때에도 샤워는 완전히 영향을 받지 않는 것처럼 보였다.
우리의 체재를 향상시킬 몇 가지 작은 세부 사항. 우리가 방문하는 동안 작동하는 리프트는 고장났습니다. 그러나 이것은 우리의 체류를 망치지 않았습니다. 다른 세부 사항은 욕실의 작은 stool (또는 비슷한) 일 것입니다.
모든 직원은 친절하고 친근하며 도움이되는 것처럼 만났으며, 모두 우리가 오스본에서 즐거운 시간을 보내도록 열심히 노력한 것처럼 보였습니다.
우리는 모든 것이 잘 유지 된 것처럼 보이는 일부 부지를 산책했습니다. 우리는 또한 미드 풋 (Meadfoot)의 부지와 만을 가로 질러 걸어 나갔습니다. 신선한 바다 공기를 산책하고 즐길 수있는 훌륭한 위치입니다.
다시 여기 머물까요?
확실히, 우리는 이미 다음 방문에 대해 논의했습니다.
아주 좋음
리뷰 101개
8.5/10
객실요금 최저가
HKD605
1박당
바로 예약하기
데번 피트니스 시설 호텔 더보기
데번 호텔 후기
더 보기
8.9/10
아주 좋음
리리뷰어A time share complex selling rooms available on an ad hoc basis. Apartment had a good kitchen, dining are, lounge, separate bedroom and bathroom. Leisure facilities excellent. Location in the middle of very scenic countryside lovely but a drive to nearest town. Room needed a refreshing coat of paint but did not impinge on our stay. Restaurant, bar and small farm shop on site at acceptable cost. Staff very helpful, efficient and friendly.
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
Kkurisu_san체크인 과정에서 큰 문제가 있었지만, 사실 이건 호텔 측에 예약을 확인하지 않은 trip.com의 실수였습니다.
Trip.com 측은 제 돈을 먼저 받아주겠다고 했지만, trip.com 측에 항의해야 했습니다. 결국 보상은 받았지만, 결국 싸움이 벌어졌습니다.
위치는 좋았고 조식도 포함되어 있었습니다. 특별한 건 기대하지 마세요. 둥근 계란 같은 건 없었습니다.
토키는 물가가 꽤 비싸서 호텔의 주류 가격이 높습니다.
마리나까지 걸어서 5분 거리입니다.
주차장이 없으니 주차를 원하시면 걸어가셔야 합니다.
GGillfromUKThe Mercure is centrally located 5 mins walk from the centre of the city and the Cathedral. Our room on the third floor was clean and serviceable although some of the furniture had seen better days. Car parking is available and costs £15 per day which is cheaper than the public car parking across the road. Families note, pool costs £10/adult. (Children free)
리리뷰어I found the hotel staff very helpful and friendly, especially the bar and restaurant staff. In particular Cloe was very efficient and helpful behind the bar. She explained really well how to find the various attractions that we wanted to see. Nothing was too much trouble.
The staff in the restaurant were also extremely efficient and friendly both at breakfast and especially during the evening meal. Unfortunately I did not think to take their names at the time.
The only negative was the meal itself. Everything was good except for my steak. It was cooked just as I liked it, however it was tough and gristly. I did not complain at the time because as I said, everything else was really good, and I was not going to put a damper on the evening.
리리뷰어The Palace Hotel was a delight to stay at. The rooms were warm, comfortable and clean. The staff were lovely and we were surprised to have evening entertainment. We went on a budget and were delighted with the hotel.
Only thing to add was the bathroom was a bit dated and could do with a new set, I understand having orgional features is nice, however, I think new would be better.
Also we were told breakfast would be £9.00 each on arrival, but when we went to pay it what a whopping £27.00 for a full English (1 of each item) amd some avocado and boiled egg on toast... of course we could have the continental... but it did make us cough a bit!! The service was great though.
Overall great stay would recommend and return.
ZZa RslCouldn’t have asked for a better experience. From the moment we arrived, the staff were incredibly welcoming and helpful, making me feel right at home. The room was clean, spacious, and well-maintained, with all the amenities I needed for a comfortable stay.
The location was perfect! close to everything but still peaceful enough for a good night’s rest.
BBelThe location is perfect if you don't want to be in Plymouth itself. We needed to be near Derriford and it was really easy to get to and find.
The hotel staff were really friendly and happy.
Rooms were huge and had plenty of space. Beds and Pillows were comfy.
The wallpaper is wearing a little and was starting to peel, but nothing major.
Really good value, considering it had breakfast included, and nicer than a PI.
Breakfast had plenty of choice and all very tasty, but plates weren't warmed which meant the food got cold very quickly as it wasn't particularly hot anyway. Coffee wasn't great.
Would definitely stay again if prices were competitive.
리리뷰어This hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u