Checking in could have been quicker if staff were able to get guests' details from their systems, rather than guests having to hand write them, however having two receptionists helped matters. The facilities really put the likes of Premier Inn to shame which generally charges the same or more with breakfast not included. The food was enjoyable but would benefit from clear allergen information and more plant-based options
The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
The hotel entrance is lovely ans the room was nice, lovely sea view. A fridge in the room would have been a bonus. The pool and sauna and bar was also good. No hots drinks avaiable from 8.30pm, which was a surprise. The breakfast was disappointing.
The spa is incredible, so relaxing. Ideal location with about 10 mins walk to Harbour and to Meadfoot beach. Breakfast was on the small side but tasty. Staff are friendly and helpful. Rooms are okay, clean, but for 4* I’d expect a bit more like an iron in the room, toiletries, wash cloths etc. Didn’t sleep that well unfortunately as was woken up by people coming back to room as doors are loud and corridor floors are creaky. This let it down, but I’d return for the spa experience!
우리에게 완벽한 위치에있는 훌륭한 건물.
우리는 매일 아침 일어나기 위해 멋진 바다 전망을 갖춘 방에있었습니다. 아침 식사는 매우 높은 품질이었고 우리에게 하루의 훌륭한 출발을주었습니다. 전반적으로 호텔은 매우 깨끗하며 모든 시설이 좋은 표준으로 유지되는 것으로 보입니다.
우리 방은 내가 머물렀던 많은 다른 호텔 객실과 비교할 때 매우 넓었습니다. 욕실은 평균보다 확실히 넓으며 좋은 크기의 샤워 실이 포함되어 있으며 좋은 압력으로 많은 온수가 있습니다. 다른 수도꼭지를 사용할 때에도 샤워는 완전히 영향을 받지 않는 것처럼 보였다.
우리의 체재를 향상시킬 몇 가지 작은 세부 사항. 우리가 방문하는 동안 작동하는 리프트는 고장났습니다. 그러나 이것은 우리의 체류를 망치지 않았습니다. 다른 세부 사항은 욕실의 작은 stool (또는 비슷한) 일 것입니다.
모든 직원은 친절하고 친근하며 도움이되는 것처럼 만났으며, 모두 우리가 오스본에서 즐거운 시간을 보내도록 열심히 노력한 것처럼 보였습니다.
우리는 모든 것이 잘 유지 된 것처럼 보이는 일부 부지를 산책했습니다. 우리는 또한 미드 풋 (Meadfoot)의 부지와 만을 가로 질러 걸어 나갔습니다. 신선한 바다 공기를 산책하고 즐길 수있는 훌륭한 위치입니다.
다시 여기 머물까요?
확실히, 우리는 이미 다음 방문에 대해 논의했습니다.
아주 좋음
리뷰 101개
8.5/10
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아주 좋음
리리뷰어나는 항상 아이들과 함께 크리스마스 전 숙박을 예약하려고합니다. 예약 사이트에서 우드포드브리지를 만났는데 가성비가 좋은 것 같아서 왜 안 될까 생각했습니다. 아래에 나열하는 긍정적인 점과 부정적인 점이 있습니다.
어두운 화요일 저녁에 도착하면 도로가 특별히 좋지 않고 이 지역에 움푹 들어간 곳이 많습니다. 어둠 속에서도 꽤 무서운 길, 아무데도 없는 한가운데!!
체크인은 간단하고 친절한 직원이지만 ”내가 도와줄 수 있습니까”라고 말하기 전에 너무 오래 기다리게 하는 경향이 있다는 것을 알았습니다.
아파트는 매우 깨끗하고 현대적이며 따뜻했습니다. 그 크기에 엄청나게 만족합니다. 당구대와 탁구를 매우 즐겼던 내 소년들을 위한 게임룸, 쉬운 위치. 그러나 계단 주변의 조명이 좋지 않고 계단 가장자리에 있는 경고 페인트도 아 버렸기 때문에 어둠 속에서 아파트로 돌아가기 위해 매우 조심해야했습니다.
사용 된 수영 시설, 훌륭하고 깨끗하며 조용합니다. 다른 시설은 좋아 보였습니다.
어느 날 밤 현장의 술집에 갔다. 사랑스러운 작은 장소, 분위기가 완전히 없지만 주말에 라이브 음악이있을 때 더 좋을 것입니다. 그들은 확실히 무언가가 필요합니다. 와인 가격은 7.25에 대해 175ml을 강탈합니다.
오븐 주변의 봉인이 벗겨지기 때문에 리셉션에 연락해야 했고, 우리가 대서양 마을에 가기 전에 아침에 이것을 했습니다. 우리가 돌아올 때 그것은 여전히 매달려 있었기 때문에 리셉션에 다시 연락해야했습니다. 나는 아파트를 정말 좋아했지만 몇 가지 개선이 필요하다고 생각합니다. 먼저 부엌에서 도마나 생선 조각을 찾을 수 없었습니다. 2명의 자녀가 있는 싱글 여성으로서 나는 또한 아파트를 누구나 접근할 수 있기 때문에 안전하다고 느끼지 않았습니다. 아파트 문뿐만 아니라 블록 입구에 키 카드 리더가 있어야 합니다.
전반적으로 충분히 좋은 숙박이었지만 우리는 돌아올 것이라고 생각하지 않습니다. 아마도 여름에 훨씬 더 좋고 그 지역에서 더 많은 일이 일어날 것입니다.
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
SStuart_CChecking in could have been quicker if staff were able to get guests' details from their systems, rather than guests having to hand write them, however having two receptionists helped matters. The facilities really put the likes of Premier Inn to shame which generally charges the same or more with breakfast not included. The food was enjoyable but would benefit from clear allergen information and more plant-based options
리리뷰어Overall a great stay, receptionists were welcoming, although a little bit more effort could have gone into directing me to the room as the grounds are so big I got a little lost. On entering the building where my room was located the carpet definitely needs to be upgraded, my room was nice and clean. It had a sink, and an ironing board and iron which I was very impressed with, it also had two wardrobes one with a kettle on top and one with hangers inside. The grounds are lovely, the garden is spectacular, it would be a perfect setting for a wedding. The staff in White Hart are lovely and the customer service provided by them was great. (Two males) thank you. On the Friday they had a live band (male / female) singing the old classics for VE Day that was great. The food was also nice. I would defo stay here again.
GGillfromUKThe Mercure is centrally located 5 mins walk from the centre of the city and the Cathedral. Our room on the third floor was clean and serviceable although some of the furniture had seen better days. Car parking is available and costs £15 per day which is cheaper than the public car parking across the road. Families note, pool costs £10/adult. (Children free)
리리뷰어I found the hotel staff very helpful and friendly, especially the bar and restaurant staff. In particular Cloe was very efficient and helpful behind the bar. She explained really well how to find the various attractions that we wanted to see. Nothing was too much trouble.
The staff in the restaurant were also extremely efficient and friendly both at breakfast and especially during the evening meal. Unfortunately I did not think to take their names at the time.
The only negative was the meal itself. Everything was good except for my steak. It was cooked just as I liked it, however it was tough and gristly. I did not complain at the time because as I said, everything else was really good, and I was not going to put a damper on the evening.
리리뷰어The Palace Hotel was a delight to stay at. The rooms were warm, comfortable and clean. The staff were lovely and we were surprised to have evening entertainment. We went on a budget and were delighted with the hotel.
Only thing to add was the bathroom was a bit dated and could do with a new set, I understand having orgional features is nice, however, I think new would be better.
Also we were told breakfast would be £9.00 each on arrival, but when we went to pay it what a whopping £27.00 for a full English (1 of each item) amd some avocado and boiled egg on toast... of course we could have the continental... but it did make us cough a bit!! The service was great though.
Overall great stay would recommend and return.
BBelThe location is perfect if you don't want to be in Plymouth itself. We needed to be near Derriford and it was really easy to get to and find.
The hotel staff were really friendly and happy.
Rooms were huge and had plenty of space. Beds and Pillows were comfy.
The wallpaper is wearing a little and was starting to peel, but nothing major.
Really good value, considering it had breakfast included, and nicer than a PI.
Breakfast had plenty of choice and all very tasty, but plates weren't warmed which meant the food got cold very quickly as it wasn't particularly hot anyway. Coffee wasn't great.
Would definitely stay again if prices were competitive.