Big problems at check in but this was actually trip.coms faulty for not confirming booking with hotel.
Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight.
Location good you get breakfast included don't expect anything special. Like no round eggs.
Torquay is quite expensive so alcohol and drinks prices at the hotel high.
You can walk to marina in 5 minutes.
No car parking so if you want parking be prepared to walk
The room appeared a little old, and the bathroom was not the cleanest, but the place itself was nice, with indoor and outdoor swimming pools, a lovely garden, a sauna and gym equipments.
The breakfast room had a fantastic view of the sea, and the choice of food was varied and delicious.
Would definitely recommend.
A time share complex selling rooms available on an ad hoc basis. Apartment had a good kitchen, dining are, lounge, separate bedroom and bathroom. Leisure facilities excellent. Location in the middle of very scenic countryside lovely but a drive to nearest town. Room needed a refreshing coat of paint but did not impinge on our stay. Restaurant, bar and small farm shop on site at acceptable cost. Staff very helpful, efficient and friendly.
우리에게 완벽한 위치에있는 훌륭한 건물.
우리는 매일 아침 일어나기 위해 멋진 바다 전망을 갖춘 방에있었습니다. 아침 식사는 매우 높은 품질이었고 우리에게 하루의 훌륭한 출발을주었습니다. 전반적으로 호텔은 매우 깨끗하며 모든 시설이 좋은 표준으로 유지되는 것으로 보입니다.
우리 방은 내가 머물렀던 많은 다른 호텔 객실과 비교할 때 매우 넓었습니다. 욕실은 평균보다 확실히 넓으며 좋은 크기의 샤워 실이 포함되어 있으며 좋은 압력으로 많은 온수가 있습니다. 다른 수도꼭지를 사용할 때에도 샤워는 완전히 영향을 받지 않는 것처럼 보였다.
우리의 체재를 향상시킬 몇 가지 작은 세부 사항. 우리가 방문하는 동안 작동하는 리프트는 고장났습니다. 그러나 이것은 우리의 체류를 망치지 않았습니다. 다른 세부 사항은 욕실의 작은 stool (또는 비슷한) 일 것입니다.
모든 직원은 친절하고 친근하며 도움이되는 것처럼 만났으며, 모두 우리가 오스본에서 즐거운 시간을 보내도록 열심히 노력한 것처럼 보였습니다.
우리는 모든 것이 잘 유지 된 것처럼 보이는 일부 부지를 산책했습니다. 우리는 또한 미드 풋 (Meadfoot)의 부지와 만을 가로 질러 걸어 나갔습니다. 신선한 바다 공기를 산책하고 즐길 수있는 훌륭한 위치입니다.
다시 여기 머물까요?
확실히, 우리는 이미 다음 방문에 대해 논의했습니다.
시드머스에서 해변에 위치한 하버 호텔 시드머스에 머무실 경우 5분 정도 걸으면 코너트 가든 및 제이콥스 래더 비치에 가실 수 있습니다. 이 해변 호텔에서 도셋 및 동쪽 데본 해안까지는 0.1km 떨어져 있으며, 0.1km 거리에는 시드머스 비치도 있습니다.
마사지, 전신 트리트먼트 서비스, 얼굴 트리트먼트 서비스 등이 제공되는 스파에서 럭셔리한 분위기를 맘껏 즐기실 수 있습니다. 실내 수영장, 사우나, 피트니스 센터 등의 레크리에이션 시설에 확실히 만족하실 것입니다. 이 호텔에는 무료 무선 인터넷, 콘시어지 서비스, 웨딩 서비스 등도 마련되어 있습니다.
시설 내에 위치한 레스토랑 Upper Deck에서 간단한 식사를 즐겨보세요. 여기에는 다양한 음료가 제공되는 바/라운지도 갖춰져 있죠. 또는 편하게 객실에서 룸서비스를 이용하실 수 있습니다. 아침 식사(유럽식)를 매일 07:30 ~ 10:00에 유료로 이용하실 수 있습니다.
대표적인 편의 시설과 서비스로는 드라이클리닝/세탁 서비스, 24시간 운영되는 프런트 데스크, 짐 보관 등이 있습니다. 시설 내에서 무료 셀프 주차 이용이 가능합니다.
평면 TV 시청이 가능한 57개 객실이 마련되어 있습니다. 무료 무선 인터넷을 이용하실 수 있습니다. 욕조 또는 샤워 시설을 갖춘 전용 욕실에는 무료 세면용품 및 헤어드라이어도 마련되어 있습니다. 편의 시설/서비스로는 전화 외에 금고 및 책상도 있습니다.
All in all it was so amazing weekend
The only thing needed a refrigerator in the room otherwise everything was totally fine
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리뷰 108개
7.9/10
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8.9/10
아주 좋음
리리뷰어A time share complex selling rooms available on an ad hoc basis. Apartment had a good kitchen, dining are, lounge, separate bedroom and bathroom. Leisure facilities excellent. Location in the middle of very scenic countryside lovely but a drive to nearest town. Room needed a refreshing coat of paint but did not impinge on our stay. Restaurant, bar and small farm shop on site at acceptable cost. Staff very helpful, efficient and friendly.
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
Kkurisu_sanBig problems at check in but this was actually trip.coms faulty for not confirming booking with hotel.
Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight.
Location good you get breakfast included don't expect anything special. Like no round eggs.
Torquay is quite expensive so alcohol and drinks prices at the hotel high.
You can walk to marina in 5 minutes.
No car parking so if you want parking be prepared to walk
GGillfromUKThe Mercure is centrally located 5 mins walk from the centre of the city and the Cathedral. Our room on the third floor was clean and serviceable although some of the furniture had seen better days. Car parking is available and costs £15 per day which is cheaper than the public car parking across the road. Families note, pool costs £10/adult. (Children free)
리리뷰어I found the hotel staff very helpful and friendly, especially the bar and restaurant staff. In particular Cloe was very efficient and helpful behind the bar. She explained really well how to find the various attractions that we wanted to see. Nothing was too much trouble.
The staff in the restaurant were also extremely efficient and friendly both at breakfast and especially during the evening meal. Unfortunately I did not think to take their names at the time.
The only negative was the meal itself. Everything was good except for my steak. It was cooked just as I liked it, however it was tough and gristly. I did not complain at the time because as I said, everything else was really good, and I was not going to put a damper on the evening.
리리뷰어The Palace Hotel was a delight to stay at. The rooms were warm, comfortable and clean. The staff were lovely and we were surprised to have evening entertainment. We went on a budget and were delighted with the hotel.
Only thing to add was the bathroom was a bit dated and could do with a new set, I understand having orgional features is nice, however, I think new would be better.
Also we were told breakfast would be £9.00 each on arrival, but when we went to pay it what a whopping £27.00 for a full English (1 of each item) amd some avocado and boiled egg on toast... of course we could have the continental... but it did make us cough a bit!! The service was great though.
Overall great stay would recommend and return.
BBelThe location is perfect if you don't want to be in Plymouth itself. We needed to be near Derriford and it was really easy to get to and find.
The hotel staff were really friendly and happy.
Rooms were huge and had plenty of space. Beds and Pillows were comfy.
The wallpaper is wearing a little and was starting to peel, but nothing major.
Really good value, considering it had breakfast included, and nicer than a PI.
Breakfast had plenty of choice and all very tasty, but plates weren't warmed which meant the food got cold very quickly as it wasn't particularly hot anyway. Coffee wasn't great.
Would definitely stay again if prices were competitive.
리리뷰어Amazing hotel spotless comfy bed everything you needed in room iron iron board,hairdryer safe tea coffee will definitely return hopefully a sea view