리리뷰어Very disappointing stay
We stayed at the Hilton Garden Inn Brussels Airport with my wife and our two children, and unfortunately the experience was far below what you would expect from a Hilton property.
The room itself was spacious, modern and nicely designed, which is the only positive point of this stay. However, I had clearly booked the room for four people, and this was also confirmed in my booking. Yet when we arrived, there was only one double bed and a sofa bed — without any bedding provided for the sofa bed. With two children, this immediately became a problem.
To make matters worse, the coffee machine in the room had only one paper cup and no proper mugs, which feels very cheap for a Hilton hotel. The TV in the living area was not working at all, which added to the frustration after a long day of travel.
When I called the front desk to explain these issues, the staff member was rude and dismissive. He even claimed I had only booked for two people, despite me having the confirmation clearly showing four guests. There was no apology, no willingness to help — just an unpleasant attitude.
Overall, this stay felt unprofessional and poorly managed. For a Hilton Garden Inn near an international airport, this level of service is simply unacceptable. I would not choose this hotel again and cannot recommend it to families.
리리뷰어새벽 3시 30분에 누군가 엄청나게 큰 소리로 음악을 틀기 전까지는 괜찮았습니다. 프런트에 연락했지만 방에서 응답이 없어서 음악 소리가 계속됐습니다. 두 번째 전화도 프런트에서 받지 않았고, 세 번째 전화까지 했지만 결국 받지 않았습니다.
새벽 4시에 다른 방으로 옮겨주겠다고 했습니다.
결국 잠도 제대로 못 잤고, 돈만 낭비했습니다.
LLovelion0809호텔은 공항과 비교적 가까우며, Diegem 기차역에서 도보로 약 8~10분 거리에 있고, Diegem 기차역에서 시내까지 약 20분 거리에 있습니다. 비교적 새로운 호텔에 머물고 싶다면 이 호텔을 고려해 보세요. 새로움에 대한 요구 사항이 없다면 도시의 다른 호텔을 고려해 볼 수도 있습니다. 방은 씨트립 사진처럼 특별할 것은 없지만 바가 훌륭하고 술을 좋아하는 친구들이 좋아할 것 같아요.
리리뷰어Had a great stay in this hotel. Room is big and amenities are good.
The down side is charging extra 9 euro for room service for delivering food to the room which i feel it is so unreasonable.
FFUNick공항은 버스를 타고 쉽게 갈 수 있으며, 근처 슈퍼마켓에도 갈 수 있습니다. 무엇보다 전자레인지가 완비된 객실에서 직접 요리를 할 수 있다는 점이 좋습니다. 지하에는 유료 세탁기와 건조기가 있으며, 헬스장도 매우 편리합니다.
호텔은 신축 건물이고 모든 시설이 최신식이라 다음 날 공항으로 향하는 여행객들에게 완벽한 선택입니다!
BBaki9Séjour vraiment parfait, tout était exactement comme sur les photos. La chambre est spacieuse, propre et très bien équipée, on se sent comme à la maison grâce à la kitchenette et aux espaces confortables. Le personnel est accueillant et professionnel. Le petit-déjeuner est copieux et varié.
Seul petit bémol : l’hôtel est situé à environ 30 minutes du centre-ville de Bruxelles, mais il est idéal pour un séjour proche de l’aéroport.
리리뷰어The hotel was fantastic, the people were great! The only problem I had was they had a washer and dryer to use but it took 4 hours to do two loads of laundry that cost me $30.00. Because we were traveling backpack that was one of the most important things on our trip. So it was a great disappointment. Other than that the hotel was fantastic and again the customer service was really good. I would definitely stay there again just make other plans to do laundry.
MMikeDanger리셉션에 무료 커피 머신이 있어요! 자동 체크인! 친절하고 도움이 되는 서비스! 편안하고 객실 디자인이 마음에 들어요! 주차 비용이 비싸지만 약 5m 정도의 무료 주차 공간을 찾았습니다. 객실에서 여자친구가 비키니 존에서 머리카락을 발견했습니다. 앞으로 해결되기를 바랍니다!