조식 운영 시설을 갖춘 남아프리카공화국 웨스턴케이프 호텔

I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid. I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes. The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state. I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes. I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out). The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more. On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number. I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.

A Beautiful and Peaceful Stay at Alkantmooi Private Nature Reserve, Keursee We recently stayed at Alkantmooi Private Nature Reserve, Keursee in Plettenberg Bay and had a lovely experience overall. When I booked, I didn’t realize that it was a fully self-catering property. On the booking site, it looked more like a nature resort with restaurants on-site, so it came as a surprise when we arrived and learned that we needed to bring or buy our own food. We ended up driving about 8 km into town to pick up some groceries, which turned into a fun little outing in the end. Still, it might be helpful for management to make this setup clearer on the booking sire for guests, especially those from abroad who might not be familiar with South African Travel habits. We arrived around 5:30 p.m. and were warmly welcomed by the owner, who gave us the keys and explained everything. The unit itself was amazing, very clean, modern, and well maintained, with a stunning view over the sea and Plettenberg Bay in the distance. At night, the lights from town were beautiful, and the whole area was peaceful and quiet. The environment felt safe, and we really enjoyed the fresh air and the sense of being surrounded by nature. One small note: when we arrived, the lady at reception asked my partner (who is Chinese) in Afrikaans if she spoke English or Afrikaans. It wasn’t a big issue, but it might be something to be mindful of when welcoming international guests, as not everyone understands Afrikaans and its not easy to decipher specially for those who do not speak English as a first language A few other suggestions for management: upon entering the unit, there’s a printed rule sheet. While I completely understand and respect the need for house rules, the way they’re written felt a little strict and unwelcoming. For example, it mentioned sanitizing hands every time you enter and reporting neighbors if they break rules, and more. The tone could perhaps be softened to feel friendlier and more guest-oriented. The only other drawback was the Wi-Fi, which was extremely slow during our stay. I wasn’t able to use it for basic browsing and had to rely on my phone’s international data via hotspot when I was using my laptop. Despite these small issues, I would still recommend Alkantmooi to others, especially those who enjoy self-catering and want a quiet, upmarket place surrounded by nature. It’s a wonderful place to unwind, cook your own meals, and enjoy the incredible views over Plettenberg Bay.

예약하신 객실 유형에 따라 넓고 쾌적한 객실이 제공됩니다. 직원들은 친절하고 24시간 보안이 철저하며, 객실 청소도 매일 이루어집니다. 다만 침대가 제 키(197cm)에 비해 조금 작다는 점이 아쉬웠습니다. 저보다 키가 작은 분들은 문제없을 것 같습니다. 또한 세면대 디자인은 개선이 필요하거나 안전 점검이 필요합니다. 조심하지 않으면 발가락을 베일 수 있습니다. 금속 난간이 세면대를 지탱하고 있는데, 저는 발톱을 베어서 아파서 젖은 수건으로 가려야 했습니다. 세탁실은 괜찮을 때도 있고 안 될 때도 있습니다. 세탁기에 자동으로 투입되는 세제량이 부족하니 세제를 직접 가져와서 보충해야 합니다. 건조기는 빠르고 좋습니다. 헬스장은 시설 개선이 필요하지만 이용하기에는 충분합니다. 야외 자쿠지는 미지근한 정도이고 전혀 뜨겁지 않습니다. 하지만 전망은 정말 좋습니다. 그 외에는 모든 것이 훌륭하고 정말 좋은 곳입니다. 다음에 꼭 다시 방문할 생각입니다.

우리는 호텔에서 즐거운 시간을 보냈습니다. 미니멀하고 넓습니다. 우리는 매일 아침 창문을 통해 일출을 볼 수 있습니다. 직원들은 친절하고 도움이 됩니다. 머무는 동안 우리가 겪는 유일한 문제는 샤워를 한 후 화장실 옷장까지 뻗어 있는 싱크대 아래에 물이 고이는 것입니다. 그 외에는 모두 괜찮습니다. 저렴한 음식이지만 훌륭한 선택입니다. 호텔에서 워터프론트까지 왕복 무료 셔틀. 근처에 커피숍과 기타 작은 상점이 있습니다. 그리고 유명한 테이블 마운틴의 일부가 우리 바로 위에 있습니다.

Disappointing — Not the Taj Experience I Expected I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience. Location: Excellent — centrally located and convenient for business and sightseeing. Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations. Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant. Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise. Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition. Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard.

Lovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient. Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient. Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas. Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.

Pros Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price. Staff were very good Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before). The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel). Nice views over capetown in some rooms and a mountain view from the back. Room has heating and air con for all seasons. Cons As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust. I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist). Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter. The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience. Overall, I would stay again and recommend the hotel which is in a quiet location.

이 베드 앤 브렉퍼스트는 Simon의 마을과 해안선을 방문하기에 이상적인 위치에 있지만 B&B의 실제 설정은 큰 실망입니다. 우리는 우리 방이 준비되지 않았다는 것을 알기 위해 도착했습니다. 일단 장소가 여전히 어수선해 보였고 욕조에 양동이가 있었고 가구는 원래 위치로 잘 반환되지 않았으며 무료 품목이 사용 된 것처럼 보였습니다. 두 번째 밤에 흔한 일이 발생했지만 예방 조치가 취해지지 않은 것 같았고 우리는 충전 가능한 빛을 찾기 위해 세 층의 계단을 우리 방으로 올라가기 위해 전화 조명을 사용해야했습니다. (분명히 그러한 경우에) 배터리가 없었기 때문에 쓸모가 없었습니다. 남아프리카 시민으로서 우리는 전력의 불확실성을 완전히 이해하지만 이 숙박 시설의 비용과 일반 고객을 위해 우리는 더 많은 장소가 있을 것으로 기대했습니다. 식사 시간은 우리가 도착했을 때 받은 환영 시트 세부 정보와 비교하여 구내에 있던 직원의 편의를 위해 조정되었습니다. 우리가 거기에 있었던 3일 동안 현장에 명백한 관리자가 없는 지원 직원이 전체 장소를 운영하고 있는 것 같았습니다(우리는 주말에 머물렀고 최고의 시간이라고 가정할 것입니다) 건물 앞에는 약 4개의 주차 스포츠가 있지만 잠재력에 익숙하지 않아 종종 조금 더 멀리 주차해야 했습니다. 전반적으로 위치는 주요 긍정적이었습니다. 가격을 고려할 때 우리는 더 나은 편의 시설을 갖기를 바랐고 설명이 믿게 만든 것과 달리 숙소에 수영장이 없기 때문에 이 숙박 시설의 프로필을 수정할 수 있기를 바랍니다. 다행히 사이먼 마을과 해변의 매력은 세부 사항과 사치에 대한 심각한 관심 부족을 보완했습니다. 이 가격과 이 위치에서 가질 장소로 가정할 것입니다. 3/10 아마 다시는 거기에 가지 않을 것입니다.

The Westin, Cape Town은 오래된 호텔이지만 케이프타운에서 그 존재감, 품질 및 높은 수준을 계속해서 유지하고 있습니다. 케이프타운에서 친구의 60번째 생일 축하 행사가 열리는 동안 우리는 이곳에서 8일 동안 머물렀습니다. 우리는 이그제큐티브룸을 이용했고 19층에 있는 이그제큐티브 클럽도 이용할 수 있었습니다. 방은 매우 좋았으며 좋은 린넨과 높은 수준의 침대를 갖추고 있었습니다. 즉, 우리는 숙박 둘째 날에 방을 어떻게 청소했는지 급하게 처리한 것에 대해 불만을 제기해야 했습니다. 침대가 제대로 정리되지 않았고, 카펫 바닥이 깨끗하지 않았으며, 욕실이 절반 정도 청소되었습니다. 5성급 호텔 치고는 별로네요. 불만을 토로한 후, 하우스키퍼는 바로잡았고, 머무는 동안 청소 수준을 최고 수준으로 높였습니다. 우리는 또한 룸서비스에서 음식을 주문했는데 우리가 주문한 것의 절반이 가져오지 않았습니다. 그들은 우리에게 다른 것을 주었지만 원래 주문이 우리에게 가져오기까지 45분을 기다린 후에 우리는 마지못해 잘못된 주문을 받아들였고 음식을 먹었습니다. 나중에 불만을 제기했습니다. 아침 뷔페는 괜찮았지만 냉육 섹션에는 냉육 종류가 많지 않았습니다. 그들은 이 점을 정말로 개선할 필요가 있습니다. 마지막으로 일부 직원의 전반적인 서비스 제공에는 심각한 개선이 필요합니다. 레스토랑의 직원 중 일부는 서로 이야기할 때 너무 시끄럽고 일부는 고객에게 좋지 않은 환영받지 못하고 태연한 태도/분위기를 주기도 합니다. 그들은 우리에게 봉사함으로써 우리와 그들의 고객에게 호의를 베풀고 있다고 느끼는 것과 같습니다. 이 수준의 호텔에는 충분하지 않으며 직원 중 일부는 재교육이 필요합니다. 전반적으로 우리는 The Westin에서 즐거운 시간을 보냈으며 다음에 케이프타운을 방문하면 꼭 다시 방문할 것입니다.