Your momentary understanding of service is literally disappointed one for me. I know I made reservation to that place but as soon as I realized, wanted to change the location of hotel but despite waiting for any reply for almost 3 hour, your customer services could not make it. The hotel was avarege. Location is below avarege. That is my mistake. I am aware of it but still expected better service from you, guys. But no worries.
On arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay.
Reception was easy and hassle free.
Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room.
Slept well. No noise.
Breakfast was excellent Lots of choice and not greasy.
Really nice hotel, great service and convenient location for where we were going. Would recommend but maybe avoid driving where possible just incase you can’t get a spot, unless there was more parking that we happened to miss which is always a possibility.
I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days.
I picked Double Tree Hilton as they were offering the best price.
I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.
Very convenient for early morning fl8ghts to stay overnight in a comfortable bed with clean modern facilities.
Loved the bathroom!
Greeted nicely.
The restaurant served tasty basics meals. Both bar and coffee drinks.
Didn't like the removal of menus and oth8er table items whilst I was eating. I know I was a late customer. But please, after a long travelling day, I just needed some relaxing enjoyment of dinner and coffee.
여기 더블룸에서 몇 번 묵어봤습니다. 디자인은 약간 낡았지만 객실은 적당한 크기이며 매우 깨끗하고 좋은 시설을 갖추고 있습니다. 세면도구도 품질이 좋으며 많은 호텔에서 제공하지 않는 헤어 컨디셔너와 바디 로션이 포함되어 있습니다. 아침 식사는 매우 훌륭하며 체크인/체크아웃 시 리셉션 직원은 항상 정중하고 친절했습니다. 주차장은 하루 £6.50의 좋은 가격으로 제공됩니다.
For my need perfect solution close to airport and to neck. I walked there. No restaurant . But food can be ordered and delivered there and there are tables where it is possible to eat.
A group of friends came together for a dragon boat racing event in Edgbaston and came as a rowing club. The hotel staff and the overall stay was very pleasant.
Really enjoyed it, and will come again as this is an annual event.
환경은 매우 좋으며 기차역과 가까우며 도보로 단 7분 거리입니다. 더블 베드룸을 예약했는데 방이 매우 깔끔하고 침대와 베개가 매우 편안하여 숙박객에게 부담을 주지 않았습니다. 아침 식사 뷔페가 매우 풍성했습니다. 아침 식사를 마치고 엘리베이터에 들어갔을 때 아침을 먹었는지 묻는 현지 할머니를 만났습니다. 그녀는 여기에서 아침 식사가 바로 여기라고 말했습니다! 호텔 1층에는 다양한 와인을 즐길 수 있는 바도 있습니다. 내가 두 달 전에 예약한 호텔은 1박당 70파운드도 안 됐어요. 대체로 훌륭하고 적극 권장됩니다!
훌륭함
리뷰 56개
9.0/10
객실요금 최저가
NZD111
1박당
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7.7/10
좋음
리리뷰어호텔은 여행에 나쁜 위치에 있지 않습니다…
하지만 호텔에는 많은 개선이 필요합니다! 조식 뷔페는 음식이 보충될 때까지 기다리고 있습니다. 직원에게 차 컵이 어디에 있는지 계속 물어봐야 합니다. 교체된 것이 없기 때문에 토스터의 위치로 인해 줄이 없었습니다. 물 교체를 요청하는 경우 조심하세요. 요금이 청구되어서 방에 있었는데 항의 후 환불받았습니다..이그제큐티브룸은 좋았지만 스탠다드룸은 좋지 않다는 것을 알고 있습니다. 직원은 좋았지만 더 나은 조직이 필요합니다. 수영장 구역은 날짜가 지정되어 있고 정해진 시간이 없으며 개방형 폐쇄 시간을 선택하고 선택하는 것 같습니다. 우리는 여기에 언급되지 않은 몇 가지 문제가 있었는데 리셉션에 우리가 행복하지 않다고 말했고 다른 고객이 불평하는 것을 발견했습니다.. 우리는 다시 머물지 않을 것이며 확실히 최대 4성급 3은 아닙니다.. 스파 트리트먼트에 대해서는 언급할 수 없습니다. 사용하지는 않지만 스파를 살펴보면 주변에 더 좋은 스파가 있을 것이라고 확신합니다. 골프장 9홀은 상태가 양호하지만 호텔 외부는 약간 지저분하게 정리가 필요합니다.
리리뷰어우리는 더블 침대 2개가 있는 방을 예약했습니다. 남편이 브로드 스트리트에서 남자 친구들과의 밤나들이를 마치는 것을 기다리면서 먼저 체크인했습니다.
저는 도착했을 때 혼자였기 때문에 문에 경비가 정말 철저해서 고마웠습니다.
체크인하는 동안, 저는 리셉션 직원에게 남편이 오후 2시 이후에 저와 합류할 것이고 약간 기분이 나쁠 수도 있다고 말했습니다. 그들은 우리 둘의 연락처를 받고 저는 잠자리에 들었습니다.
오후 4시에 도착했는데, 남편이 전화를 걸어 들어오지 못하게 하겠다고 했습니다. 그래서 리셉션에 전화했더니 바로 문제가 해결되었습니다.
방은 완벽했고, 복도는 조용했고, 방은 깨끗했고, 모든 편의 시설, 옷장, 냉장고, 주전자가 있었습니다.
아침 식사는 훌륭했습니다! 저는 죽, 과일, 토스트를 좋아하는데, 남편은 프라이업을 먹었습니다.
오믈렛을 주문해서 만들어 주는 스테이션도 있습니다.
저는 분명히 다시 이곳을 예약할 것입니다. 왜냐하면 저희 친구들은 모두 브럼에 살고 있고, 직원, 객실, 호텔의 위치가 도보로 이동하기에 완벽하기 때문입니다.
Jjerrymom코번트리 시내 역 바로 맞은편에 위치하여 교통이 매우 편리하며, 바로 옆에는 대성당과 자동차 박물관이 있습니다. 호텔 시설은 괜찮은 편이고 객실도 넓습니다. 약간 낡았지만 가성비가 매우 좋습니다. 작년에도 묵었던 곳이라 올해도 첫 번째 선택지였습니다. 아침 식사는 전형적인 영국식 조식인데, 꽤 맛있고 만족스러웠습니다.
NNSEJOKER언제나처럼 정말 훌륭한 숙박이었어요. 직원분들이 항상 기대 이상으로 친절하게 대해주셔서 너무 좋았습니다. 제 파트너가 목발을 짚고 있어서 조금 더 큰 방이 필요했는데, 전에 묵었던 방으로 바꿔주시기까지 했어요! 시설도 너무 깨끗하고, 저와 제 파트너는 정말 편안하고 안전하게 잘 지냈습니다. 다음에 또 꼭 묵을 거예요! 베개도 편안하고 침대도 좋았고, 욕실에는 샤워 부스와 욕조가 있었고, 벽에 진열된 세면도구들도 향긋해서 마음에 들었어요. 목요일에 다시 방문할 예정입니다! :)
리리뷰어After a brutal time in hospital I was discharged. I wanted a night to rest recover and relax. Upon arrival I was told that work was being carried out and i can expect to hear noise from 9am. This was very disappointing to be told when checking in. It would have been preferred to been informed before I had parted with any money. I wasn’t given an option to cancel my booking without paying the charge of the full room .
The room was not fully cleaned and there was some orangey oil looking spills left from the previous is booking. The housekeeping had not cleaned it up and placed towels in front of the spill in the wardrobe. This was disgusting. The towels were not fresh and had hair and bits of debris over it.
I had gone to the shop and upon arrival the night reception wouldn’t let me in without declaring my name and room number due to security (understandable). But this infringed on my safety as other people were loitering outside the hotel and Could hear everything. A couple walked in following behind me into the hotel and I declared to the reception I didn’t know them. This made me feel very uncomfortable, as human trafficking is on the rise, I think better methods of verification can be found that is safe for the hotel and guests.
After being woken up at 9am from the workers, I tried to get some more sleep.
The housekeeping lady charged into the room without knocking at 11:30am when I had not checked out and i was due to check out at 12pm.
This was a massive shock and sent me into a panic attack. She left and then I could hear her laughing and joking with the other housekeeping outside of the room. My stress and distress was exacerbated as I am unable to lock my room door from inside which means people can still enter if the pin is known or if they have a keycard. I have stayed here once before and it was nice but this time was awful. The reception were lovely though. My right to privacy and safety was completely disregarded through negligence, improper training and inappropriate conduct. I am absolutely outraged to say the least. I paid to arrive for a relaxing time…. Only to leave more stressed than I arrived.
AArmstrong OsasThe lady at the reception that was so so lovely, it was the hottest day of the year and we complained about the AC, she quickly changed our room, when we had further concerns and called reception, she came up speedily and provided warm assistance, sure value for my money.
리리뷰어Good location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
리리뷰어This hotel was perfect for an overnight stay fir work the bed was extremely comfortable room
Very bright and clean reception was lovely the lady on night shift very chatty and welcoming
Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager