Stayed for one night. Arrived super late for check in and the concierge was very kind and stayed late to help us. Room was clean, comfortable, and well appointed. Breakfast was good. Something to note is that parking was in a nearby garage and is not covered by the hotel. Overall would recommend if you’re in the area!
저는 7월 19일부터 27일까지 8박 동안 이 호텔에 묵었는데, 불편하거나 어색한 느낌은 전혀 들지 않았습니다. 객실과 수건은 정말 깨끗했습니다.
조식 메뉴는 매일 같았지만, 신선한 음식 덕분에 매일 아침 즐겁게 식사할 수 있었습니다. 주차 공간이 부족할 때도 있었지만, 항상 마음 편히 주차할 곳을 찾을 수 있었습니다.
저는 거의 매년 웨일스를 방문하는데, 내년에도 이 호텔에 다시 묵을 것 같습니다.
Very xmasy and festive. Overall we had a lovely stay however very expensive and some small things.
You needed to prebook restaurants and spa which meant we were unable to use spa, and certain restaurants as we booked the trip on the morning and no reservations left, had to have room service which took over hour and half for sandwiches and no hot food after 22:30.
Breakfast good although very long wait 40 mins on day of departure we used the signature restaurant as Olive/main restaurant even busier.
The bar with singer and Musician was relaxing and offered just what we were looking for but min of £16 each per cocktail is steep.
We used the signature lounge for a free prosecco (between 4-6) on day of arrival but closed early so never used again.
Small things in room- never replenished water or Welsh cakes or wine which we upgraded for. No corkscrew and phone didn’t work to call housekeeping, found staff member and waited an hour and it still didn’t arrive so we took the wine to get it opened.
Can’t connect to screen play if using apple, only android? No flannels in bathroom and no bubble bath for the bath which was a shame.
Mostly friendly staff although some on reception had a slight attitude when we asked for basics like water. Concierge was helpful and friendly. Bar and restaurant staff attentive. We would go back (already visited before) and ask for upgrade to signature rooms.
I did not really sleep well as the room was so cold and I had to get a large towel from the bathroom to put over the quilt to keep me warm. But the breakfast was nice thank you.
Honestly, I’m not even gonna lie Mercure Hotel in Newport is such a wonderful place! From the moment we arrived, the receptionist who attended to us was super lovely. She explained everything about our voucher clearly, and even when we had to go back downstairs to ask her something (because I wasn’t really paying attention but my man was 😅), she was still so patient and kind.
The whole experience was amazing. I had a really great night the bed was super comfy, the food and dinner at the lounge were delicious, and the service throughout was top-notch. Breakfast the next morning was also soooo good! The hotel was spotless, the vibe was calm, and everything felt just perfect.
I genuinely recommend Mercure Newport to anyone planning to stay in the area. Whether you’re visiting or you already live in Newport, you have to experience how clean, luxurious, and peaceful it is. It’s such a relaxing and cozy environment! 🖤✨
일부 프론트 데스크 직원은 예약 에이전트가 동의 한 것과 다른 카드 결제를 청구했습니다. 이것은 나를 매우 혼란스럽게 만들었습니다. 다행히 그들의 고위 경영진인 Mr. Deepy는 내 설명을 참을성 있게 듣고 할인된 객실 요금을 이해했습니다. 그는 모든 것을 명확하게 설명하고 내 걱정을 덜어주었습니다. 며칠 후 마침내 카드가 정확하게 청구되었습니다.
Great (though little outdated) hotel with a great staff.
Checking-in was easy peacy, room was big enough and clean. Beds comfortable.
Breakfast was good, restaurant for diner was changeable. The fish 'n chips was very good, the fries (chips) next evening was not so good (my thought is that the food had been to long under a warm-hold lamp)
Location was OK, we were there for Cardiff and that was further then in expected (in driving times) but that was our personal choice.
Can recommend this hotel for sure.
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리뷰 103개
8.4/10
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SAR328
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MMotty일부 프론트 데스크 직원은 예약 에이전트가 동의 한 것과 다른 카드 결제를 청구했습니다. 이것은 나를 매우 혼란스럽게 만들었습니다. 다행히 그들의 고위 경영진인 Mr. Deepy는 내 설명을 참을성 있게 듣고 할인된 객실 요금을 이해했습니다. 그는 모든 것을 명확하게 설명하고 내 걱정을 덜어주었습니다. 며칠 후 마침내 카드가 정확하게 청구되었습니다.
리리뷰어Paper thin walls and a ceiling that bounces when the people above walk around. 2am fire alarm which the receptionist didn’t seem to know what to do. Doors slamming and people talking in the main corridor through the night. Fair to say that I had very little sleep and will never ever stay here again.