As always we were greeted with a friendly face and smile at reception,we arrived before check in time but they always check to see if a room is available. On this occasion it wasn't but they happily took our bags in so we could go enjoy our afternoon without the worry of carrying them around.
Check in was quick and simple and we were in our room within 5 mins of check in. Room was spacious clean and fresh. We were given a twin room this time which was perfect as I was traveling with a friend not partner.
Bed was super comfy with great pillows.
Shower was really nice ,decent water pressure and the shower gel provided was lovely too.
Breakfast was a big selection of the normal cooked,everything was fresh and tasty,bacon was slightly over cooked but the rest was great. Nice selection of pastries too.
Continental is also an option there. Fresh juices and hot drink available also.
Overall another 5* stay in my opinion and as a regular user will be returning again in the nr future! Thankyou Hilton.
A last minute booking as we were passing through Exeter visiting family. The room was decent with a comfy bed. There was a little noise from the courtyard outside playing music at night which stopped about 10pm. No issue. Great central location and a relaxed night. No complimentary toiletries 🧴not even a toothbrush 🪥- which is just a pain to have to go and buy them. I asked at reception and he just shook his head. 🤷♂️99% of hotels we stay at have them - seems a little tight 🤣 - anyway no issues with the room or location so we’d stay here again if needed. 👍
손님 이름과 방 번호가 필요한 Wi-Fi를 연결하는 데 꽤 시간이 걸렸고 내 성을 이름과 혼동했습니다.
화장실 타월에서 긴 머리카락이 발견되었습니다!
룸 서비스 여성은 일찍 오전 9시 30 분에 문을 두드리고있었습니다.
아침 식사는 일요일 오전 10시에 끝나며 대부분의 호텔은 오전 10시 30 분에 끝나기 때문에 매우 이른 시간입니다.
방은 큰 더블 침대와 충분한 전원 소켓이있는 매우 넓습니다.
The hotel was clean & tidy the bar staff were excellent I for got her name but was so nice & friendly she made our stay unforgettable and will definitely be back soon, our whole experience was excellent the breakfast was lovely
I have to admit, I wish I had used Leonardo's Hotels in the past, when I had the option to. But now I can't help but feel the regret of not discovering their chains earlier enough.
Anyway, that's by the by, but to say the hotel exceeded exceeded my expectations is an understatement. I mean, a part from the usual basic needs, the tea, the coffee, the milk for crying out loud, there were abundance of those. I was honestly extremely happy to see that given my stay was only for a day, that amount of supply was left to my disposal. I have stayed at branded chains who can't even get the basic right let alone go above and beyond.
Other key touches, the selection of pillows left on the bed, unlike some places where you have to make do with a rough night sleep if the pillow available does not suit your need, I had no such issue with Leonardo. The pillows were there, scattered on top of the bed, I found one that was comfortable and slept with no complaints. This is extra brownie points territory, Leonardo!
To conclude, will I stay at Leonardo again? Of course! At the time of booking, I only expected one thing: to stay for the night. But didn't expect the little touches to out exceed what I originally intended stay here for.
Wish I could stay for longer, thanks Leonardo Hotel, Plymouth!
Had an issue where I booked three rooms but the hotel could only find the one room booked. Showed the staff my booking details from Trip and they could see I had three. After about 20 minutes they gave me the two additional rooms and they said they would investigate. Really pleased that they were able to sort this out very quickly. Breakfast was really good. Only two minutes walk to the sea front. We had access to the the site 25 hour gym and their spa. My mum was the only one who went and she enjoyed it. Would definitely go back again.
엑서터에서 상업 지구에 위치한 보코 질 엑서터 사이언스 파크 바이 IHG에 머무실 경우 차로 5분 정도 이동하면 샌디 파크 럭비 스타디움 및 웨스트포인트 아레나에 가실 수 있습니다. 이 호텔에서 크릴리 그레이트 어드밴처 파크까지는 6.3km 떨어져 있습니다.
24시간 피트니스 센터 등의 레크리에이션 시설을 이용하거나 테라스 및 정원 전망을 즐기실 수 있습니다. 이 호텔에는 이 밖에도 무료 무선 인터넷, 연회장 및 자전거 주차도 마련되어 있습니다.
이 호텔에 있는 ISCA Restaurant에서 맛있는 식사를 즐겨보세요. 또는 편하게 객실에서 룸서비스(이용 시간 제한)를 이용하실 수도 있습니다. 바/라운지에서는 좋아하는 음료를 마시며 갈증을 해소하실 수 있어요. 아침 식사(풀 브렉퍼스트)가 주중 06:30 ~ 10:00 및 주말 07:30 ~ 11:00에 유료로 제공됩니다.
대표적인 편의 시설과 서비스로는 드라이클리닝/세탁 서비스, 24시간 운영되는 프런트 데스크, 짐 보관 등이 있습니다. 시설 내에서 셀프 주차(요금 별도) 이용이 가능합니다.
평면 TV 시청이 가능한 142개 객실이 마련되어 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 디지털 채널 프로그램도 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 욕실에는 샤워 및 헤어드라이어도 마련되어 있습니다. 편의 시설/서비스로는 책상 및 다리미/다리미판 등이 있습니다.
Had another wonderful stay at the imperial hotel.
We had a sea facing room, it was immaculately clean, nice cosy room with fabulous views over the bay.
Spoilt for choice at breakfast, had a lovely breakfast table facing the sea.
Staff were very welcoming and friendly.
Can’t fault this hotel, location is fantastic a few minutes walk to the harbour with bars & restaurants We are looking to book again very soon .
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리뷰 107개
8.2/10
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8.7/10
아주 좋음
TTraceyBasically I wanted to get away but I didn't like the vibe so I left. However, the staff were great, the rooms were clean and I was able to leave when I wanted to. There was also live music and the musician was good. There is a good dance floor.
리리뷰어29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.
리리뷰어The hotel is in a very picturesque location, overlooking a lake. The bedrooms are large, with comfortable beds and prices for a stay are very reasonable. Having said that, the completely uncalled for surly, unfriendly and distinctly unhelpful of one member of staff at reception when we returned to the hotel after going to the Newton Abbot races soured the overnight stay for our group of 7. Firstly, after serving drinks to two members of our group, who arrived at the hotel ahead of the rest of us, he didn't allow them to take the drinks outside to a veranda area so they could have a smoke and could provide no good reason for refusing the polite request. Secondly, when the rest of us arrived at the hotel at around 11.30pm the bar was shut and he refused to serve us any drinks, even though we asked politely, merely wanting one more drink before going to bed. He was also curt, rude and distinctly unhelpful when we asked him to point us in the direction of our rooms, giving one word answers and seeming to regard us all as a hindrance to him. All in all, this experience made us regret our choice of hotel and we are disinclined to return to the hotel in future.
A further gripe was that the breakfast service was poor and slow, with cooked breakfasts taking 25 minutes to arrive and many key items missing and not replenished unless guests specifically asked, including cups, tea bags, sugar and orange juice,
TTajul Islam05I have to admit, I wish I had used Leonardo's Hotels in the past, when I had the option to. But now I can't help but feel the regret of not discovering their chains earlier enough.
Anyway, that's by the by, but to say the hotel exceeded exceeded my expectations is an understatement. I mean, a part from the usual basic needs, the tea, the coffee, the milk for crying out loud, there were abundance of those. I was honestly extremely happy to see that given my stay was only for a day, that amount of supply was left to my disposal. I have stayed at branded chains who can't even get the basic right let alone go above and beyond.
Other key touches, the selection of pillows left on the bed, unlike some places where you have to make do with a rough night sleep if the pillow available does not suit your need, I had no such issue with Leonardo. The pillows were there, scattered on top of the bed, I found one that was comfortable and slept with no complaints. This is extra brownie points territory, Leonardo!
To conclude, will I stay at Leonardo again? Of course! At the time of booking, I only expected one thing: to stay for the night. But didn't expect the little touches to out exceed what I originally intended stay here for.
Wish I could stay for longer, thanks Leonardo Hotel, Plymouth!
Ccomputer fmsecNEW우리에게 완벽한 위치에있는 훌륭한 건물.
우리는 매일 아침 일어나기 위해 멋진 바다 전망을 갖춘 방에있었습니다. 아침 식사는 매우 높은 품질이었고 우리에게 하루의 훌륭한 출발을주었습니다. 전반적으로 호텔은 매우 깨끗하며 모든 시설이 좋은 표준으로 유지되는 것으로 보입니다.
우리 방은 내가 머물렀던 많은 다른 호텔 객실과 비교할 때 매우 넓었습니다. 욕실은 평균보다 확실히 넓으며 좋은 크기의 샤워 실이 포함되어 있으며 좋은 압력으로 많은 온수가 있습니다. 다른 수도꼭지를 사용할 때에도 샤워는 완전히 영향을 받지 않는 것처럼 보였다.
우리의 체재를 향상시킬 몇 가지 작은 세부 사항. 우리가 방문하는 동안 작동하는 리프트는 고장났습니다. 그러나 이것은 우리의 체류를 망치지 않았습니다. 다른 세부 사항은 욕실의 작은 stool (또는 비슷한) 일 것입니다.
모든 직원은 친절하고 친근하며 도움이되는 것처럼 만났으며, 모두 우리가 오스본에서 즐거운 시간을 보내도록 열심히 노력한 것처럼 보였습니다.
우리는 모든 것이 잘 유지 된 것처럼 보이는 일부 부지를 산책했습니다. 우리는 또한 미드 풋 (Meadfoot)의 부지와 만을 가로 질러 걸어 나갔습니다. 신선한 바다 공기를 산책하고 즐길 수있는 훌륭한 위치입니다.
다시 여기 머물까요?
확실히, 우리는 이미 다음 방문에 대해 논의했습니다.
SSpammy05As always we were greeted with a friendly face and smile at reception,we arrived before check in time but they always check to see if a room is available. On this occasion it wasn't but they happily took our bags in so we could go enjoy our afternoon without the worry of carrying them around.
Check in was quick and simple and we were in our room within 5 mins of check in. Room was spacious clean and fresh. We were given a twin room this time which was perfect as I was traveling with a friend not partner.
Bed was super comfy with great pillows.
Shower was really nice ,decent water pressure and the shower gel provided was lovely too.
Breakfast was a big selection of the normal cooked,everything was fresh and tasty,bacon was slightly over cooked but the rest was great. Nice selection of pastries too.
Continental is also an option there. Fresh juices and hot drink available also.
Overall another 5* stay in my opinion and as a regular user will be returning again in the nr future! Thankyou Hilton.
MMiss Winter사랑스러운 환영과 리셉션에서 체크인하세요. 아침 식사 체크인은 별로 좋지 않았고, 그녀는 우리가 앉고 싶은 자리를 고르는 것에 대해 진지한 태도를 보였습니다. 정말 이른 시간이었고 우리는 방금 일어났습니다. 그 여성은 우리와 함께 너무 단호하고 강압적으로 아침 식사를 망쳤습니다. 그녀는 우리가 학교 식당에 앉아 있는 아이들이 아니라 주말 휴식 시간이라는 것을 인식해야 했습니다. 우리는 그녀가 너무 일찍 너무 큰 소리로 말하고 우리에게 명령을 내리기 때문에 우리에게서 물러나라고 요청해야 했습니다. 그런 다음 그녀는 실제로 상황을 끔찍하게 만드는 사람이었을 때 다른 직원들에게 우리를 나쁘게 말하면서 걸어갔습니다. 그 외에도 우리는 즐거운 시간을 보냈습니다. 멋진 구식 스타일의 객실. 넓은 침대와 대형 TV를 갖춘 공간이 많아서 방이 매우 만족스러웠습니다. 예쁜 꽃 벽지와 장식에 대한 전통적인 느낌이 좋습니다. 우리가 지불한 가격에 비해 매우 좋은 가치. 감사합니다
리리뷰어Overall a great stay, receptionists were welcoming, although a little bit more effort could have gone into directing me to the room as the grounds are so big I got a little lost. On entering the building where my room was located the carpet definitely needs to be upgraded, my room was nice and clean. It had a sink, and an ironing board and iron which I was very impressed with, it also had two wardrobes one with a kettle on top and one with hangers inside. The grounds are lovely, the garden is spectacular, it would be a perfect setting for a wedding. The staff in White Hart are lovely and the customer service provided by them was great. (Two males) thank you. On the Friday they had a live band (male / female) singing the old classics for VE Day that was great. The food was also nice. I would defo stay here again.