조식 운영 시설을 갖춘 영국 데번 호텔

The hotel is in a very picturesque location, overlooking a lake. The bedrooms are large, with comfortable beds and prices for a stay are very reasonable. Having said that, the completely uncalled for surly, unfriendly and distinctly unhelpful of one member of staff at reception when we returned to the hotel after going to the Newton Abbot races soured the overnight stay for our group of 7. Firstly, after serving drinks to two members of our group, who arrived at the hotel ahead of the rest of us, he didn't allow them to take the drinks outside to a veranda area so they could have a smoke and could provide no good reason for refusing the polite request. Secondly, when the rest of us arrived at the hotel at around 11.30pm the bar was shut and he refused to serve us any drinks, even though we asked politely, merely wanting one more drink before going to bed. He was also curt, rude and distinctly unhelpful when we asked him to point us in the direction of our rooms, giving one word answers and seeming to regard us all as a hindrance to him. All in all, this experience made us regret our choice of hotel and we are disinclined to return to the hotel in future. A further gripe was that the breakfast service was poor and slow, with cooked breakfasts taking 25 minutes to arrive and many key items missing and not replenished unless guests specifically asked, including cups, tea bags, sugar and orange juice,

비용면에서 합리적이었고 위치는 Plymouth 쇼핑 지역의 한가운데에 있습니다. 주차는 호텔 바로 아래에 있으며 체크인은 빨랐습니다. 방은 매우 깔끔하고 넓으며 충분히 시원했지만 에어컨은 없었습니다. , 그냥 팬. 직원들은 모두 사랑스럽고 바 직원, 리셉션 및 서비스 직원, 특히 아침 식사의 Christopher는 내 어린 소녀를 즐겁게하기 위해 나섰습니다. 음식은 현명했지만 2개의 불만이 있었습니다. 아침 오렌지 주스는 신선하지 않거나 물이 흘러 들어 좋지 않습니다. 그리고 저녁 식사로 나는 피쉬 앤 칩스를 주문했고, 그것은 비용이 우스운 반죽 ....의 생선의 SLIVER였습니다. 직원들은 매우 이해했지만 부엌은 확실히 새로운 공급자를보아야합니다. 전반적으로, 그것은 lovely 한 숙박이었고, 확실히 돌아갈 것입니다 ... 내 불만은 미래의 손님을 위해 해결하고 싶다면 순전히 경영진을위한 것입니다. 추천하다.

I have stayed here before. The price I paid for a Saturday night was £39. The hotel has been refurbishing in stages for a while so it can be pot luck if you have a refurbished room or not. The room was clean and bathroom spotless. Lady who checked us in was very friendly. The only complaint I could say was the room we had phone signal was non existent, could have been warmer in the room but it's between summer and winter and for us it was OK. I like this hotel and for the price you'd struggle to find somewhere as good. Will visit again.

저녁 식사와 B'fast는 품질과 직원 친절 측면에서 좋지만 머무는 동안 불쾌한 경험이 거의 없었습니다. 1. 밤새도록 문이 두드리는 소리를 계속 유지하기 때문에 가능한 근처의 방은 몇 개의 방이있는 가족입니다. 2. 욕실 문이 제대로 닫히지 않을 수 있습니다. 문 경첩이 약간 잃어 버렸을 수 있습니다. 3. 연기 감지기는 11시경에 약 1분 동안 활성화되었고 테스트라는 것을 알았지 만 가정부에게 접근하고 명확히 할 때까지 체크인이나 객실 내 손님 편지에 미리 알리지 않았습니다. 4. 오전 10시경부터 하우스 키핑 직원이 근처 방을 청소하기 시작했지만 문이 계속 20 번 이상 두드리고 정말 짜증납니다. 5. 청결, 세면대에서 발견되는 머리카락이 거의 없고 이불 커버에 한 조각 결론적으로 호텔 위치는 좋고 직원은 친절하지만 하드웨어와 화재 경보기는 정말 내 체류를 불쾌하게 만들었습니다.

29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.

The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation. Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before. Breakfast was good, although I’ve had better.

나는 자주 돌아오는 손님입니다. 호텔은 Totnes 메인 스트리트의 맨 아래 끝에 위치하고 있습니다. 음식을 제공하는 번화한 호텔과 바입니다. 건물은 방으로 이어지는 중앙 계단이 하나 있는 오래된 건물입니다. 내가 점유 한 모든 객실은 매우 깨끗하고 세련된 방식으로 장식되어 있으며 침대는 편안합니다.. 차는 좋은 품질입니다. 차 피그 작은 커피 머신과 물 한 병도 제공됩니다. 나는 체강과 채식주의자입니다. 다른 호텔에서 먹는 것은 거의 불가능합니다. 그들은 단순히 내식이 요법을 충족시키지 못합니다. 고맙게도 여기에서 맛있는 아침 식사를 보장합니다. 여기로 돌아온 가장 중요한 이유 중 하나는 고객 서비스입니다. 여기 직원들은 정말 접근하기 쉽고 친절합니다. 숙박과 관련하여 발생할 수 있는 모든 문제는 해결을 돕기 위해 최선을 다할 것입니다. 여기에 공석이 없다면 다른 호텔 등에 머물렀지만 내 경험에서 편안하고 친절한 환경, 아름다운 객실, 토네스를 기지로 하는 위치를 좋아한다면 이곳이 올 곳입니다. 또한 내가 가본 가장 아름다운 영화관에서 가까운 도보 거리에 있으며 주요 번화가를 따라 자리 잡고 있습니다. 내 유일한 소원은 더 많은 무료 주차가 가능했다는 것입니다. 호텔은 호텔 뒤쪽에 약 6대의 차량을 수용할 수 있습니다. 메인 스트리트와 인근 Morrisons에는 유료 주차장이 많이 있습니다.

Hotel clean, breakfast had a god variety of food location is great. Unfortunately we had an issue outside our bedroom which I reported to reception in the morning as I feel it is a security issue. In the middle of the night we had a man knock on our door and he tried to get in. He was walking up and down the corridor and appeared to be drunk. He then lay outside our room and fell asleep. About 30 minutes later we heard him again knock on another door. Although we think he was probably a resident it did concern us as anyone could get access to the bedrooms as there is no security to get up the stairs. There is no swipe card access and I think this needs to be addressed as it is a safety concern.

Good location. Didn’t use amenities as wasn’t needed. Good place just to rest your head

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.