조식 운영 시설을 갖춘 스페인 바스크 컨트리 호텔

펜션을 찾기 쉽고 직원들은 매우 도움이 됩니다. 침대는 편안합니다. 커피와 차를 사용할 수 있습니다. 모든 것이 깨끗합니다. 유일한 어려움은 모든 손님을 위한 욕실이 하나뿐이라는 것입니다. 비수기라 큰 어려움은 없었지만 성수기에는 문제를 상상할 수 있습니다. 펜션은 산세바스티안의 구시가지에 있으므로 가장 그림 같은 부분을 방문하는 것은 인근 마을을 방문하는 것과 마찬가지로 쉽습니다. 현지 음식은 훌륭합니다. 이 펜션을 적극 추천합니다. 당신의 돈을 위해 우수한 가치. 바스크 지방의 이 부분을 탐험하기에 가장 좋은 기지입니다.

This is the best hotel we have stayed in for the price I’m so glad we chose this one as it was a very comfortable room huge twin beds, very comfortable mattresses, pillows and bedding. One comfy arm chair plus desk chair, suitcase stands, glasses, mugs, kettle etc mini fridge , bottled water provided, excellent shower with quality fittings. Very quiet room and excellent location for the city centre and the river and metro & tram stops. Highly recommend

입지는 바루 에리어에서 버스로 몇 분. 외관은 오래된 것 같지만, 내장은 매우 깨끗하고 청결. 침대 이불도 후카후카에서 천천히 잠들었습니다. 근처에 슈퍼가 있으므로 뭔가 부족해도 빨리 쇼핑할 수 있습니다. 아침 밥은 종류가 거기까지 많지 않지만, 너무 충분한 라인업. 게다가 매우 맛있었습니다. 다음에 산세바스티안에 방문할 때도 또 묵고 싶습니다.

이전 숙박은 매우 만족스러웠지만, 이번 숙박은 최악이었습니다. 평소처럼 큰 침대가 있는 방을 예약했는데, 긴 하루 일과를 마치고 짐을 풀고 샤워를 하고 저녁을 먹은 후 잠옷 차림으로 잠자리에 들려고 했습니다. 그런데 예약 당시 객실 설명에 나와 있던 큰 침대가 사실은 작은 매트리스 두 개를 붙여 놓은 것이어서 얼마나 놀랐는지 모릅니다. 너무 불편했고, 매트리스가 자꾸 가운데에서 갈라져서 정말 짜증이 났습니다. 예약 시 명시된 크기의 침대가 없었다면 미리 알려줬어야죠. 이건 명백한 허위 광고입니다. 너무 실망스러워서 3일 만에 방을 나서면서 프런트에 이 문제를 이야기했지만, 아무런 설명도 없이 무시당했습니다.

Great hotel and location, clean, provides all the amenities, great service and has a lovely coffee shop at the reception too. I would definitely stay here again and recommend to friends and family. One small improvement I would suggest and this is just personal preference, not something that should deter someone from booking, it would be great if there was a fridge in the room so you could keep drinks cool whilst you are spending time there.

A very new & clean hotel. Need to take a bus ride to old town via bus or cab.  Journey is abt 15-20mins.  Breakfast at the hotel was decent. Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it. Relatively value for $ if don’t mind the bus journey. No amenities around the hotel. Good for people who drives as there is free parking available.

I stayed at Hotel Zinema7 for 4 nights. The hotel has a modern design, comfortable rooms, and a pleasant atmosphere overall. However, there were a few disappointing aspects to the stay. The location is not very central, which means you need to rely on buses or taxis more often than expected to reach the Old Town and main tourist areas. The biggest frustration was that the telephone in the room was not working throughout the stay, despite reporting the issue. Unfortunately, it was never fixed, which made communication with reception inconvenient. Another disappointing point was the complimentary water policy. Water was provided only on the first day, even during a 4-day stay, which felt unnecessarily stingy for a hotel of this category. Overall, the hotel has good design and comfortable facilities, but the service experience and attention to guest convenience could definitely be improved.

**”BAD: Beware of the 'Upgrade'”** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'”**

영화제 기간이었기 때문에 호텔 투숙객이냐고 열 번이나 물었습니다. 저는 축제에 손님으로 온 것이 아니라 단순한 고객으로서 그곳에 있었기 때문에 그들을 방해하는 것 같은 느낌이 들었습니다. 아니면 내 얼굴이 마음에 들지 않았던 거겠지... 이 축제 때문에 평소보다 호텔 비용을 두 배나 내고, 끊임없이 감시당하는 침입자 같은 기분이 들면... 호텔이 이 행사를 위해 ”단순한” 고객에게 문을 닫았어야 했다고 스스로에게 말한다.

This is a lovely hotel and very central , the staff are supper amazing and we even got a room upgrade when we complained that we didn’t have a room with a view