바 시설을 갖춘 미국 켄터키 호텔

”Exceptional Stay at the Galt House Hotel - A Louisville Gem!” I recently had the pleasure of staying at the Galt House Hotel in Louisville, and it was nothing short of spectacular! From the moment I arrived, the warm hospitality and elegant ambiance set the tone for a truly memorable experience. The location of the Galt House is unbeatable—right in the heart of downtown Louisville with breathtaking views of the Ohio River. It’s within walking distance to many attractions, making it perfect for both business and leisure travelers. The moment I stepped into the lobby, I was struck by the grand, modern decor that beautifully blends the hotel’s historic charm with contemporary elegance. The room I stayed in was spacious, impeccably clean, and thoughtfully designed for comfort. The bed was incredibly comfortable, and the room offered stunning river views that made waking up each morning a delight. The amenities were top-notch, from the plush bathrobes to the high-quality toiletries. I truly appreciated the attention to detail. Dining at the Swizzle Dinner & Drinks restaurant was an experience in itself! The rotating restaurant offers a unique and elevated dining experience with panoramic views of the city skyline. The food was exceptional, with a variety of locally inspired dishes that were both delicious and beautifully presented. The staff went above and beyond to accommodate my dietary preferences, showcasing genuine care and hospitality. The service throughout my stay was exemplary. Every staff member I encountered was friendly, professional, and genuinely committed to ensuring my stay was perfect. From the concierge who provided excellent recommendations to the housekeeping staff who kept everything spotless, the level of service exceeded my expectations. I also had the opportunity to relax at the hotel’s RIVUE Tower Pool, which was a tranquil oasis after a day of exploring the city. The facilities, including the fitness center and spa, were well-maintained and provided an additional layer of luxury to my stay. Overall, my experience at the Galt House Hotel was nothing short of extraordinary. It’s a fantastic blend of southern hospitality, luxury, and comfort. I would highly recommend this hotel to anyone visiting Louisville. It’s not just a place to stay—it's an experience you won’t want to miss! Rating: ⭐⭐⭐⭐⭐ (5/5)

NICE LOCATION, NICE SPACIOUS ROOM, WE LOVED THE HAPPY HOUR AND APPETIZERS AND JUST A BEAUTIFUL PLACE TO STAY. VERY COMFORTABLE BED (PILLIOSW NOT SO MUCH) SHOWER GOT REALLY HOT WHICH WE REALLY APPROECIATED. ONLY ISSUE FOR US IS THAT WE DID HAVE A PET SMELL THAT WAS UNBEARABLE AT TIMES BUT THEY SAID THEY DONT BELIEVE OUR ROOM HAD A PET IN THERE BEFORE OUR STAY. I HAVE BAD ALLERGIES AND SNEEZED ALL NIGHT LONG

The hotel was very good. My only complaint is that the water, for a shower at 9:00pm at night, was barely room temperature. Was very disappointed for such a nice hotel in every other way. Would reconsider staying again if it was in colder weather. I certainly hope that was an exception and not the norm. Breakfast was also somewhat disappointing. No half and half (only Coffee-Mate) and no butter, only whipped margarine. Seemed pitiful. The hot food was marginal. The baked goods (I had a croissant, and my husband had a cinnamon scone) were phenomenal though. I hope you continue with those as they made up for the other food. Also, Jasmine (our stay 10/11) was extremely helpful. She was clearly very busy working but when I asked if she had time for a question, she didn't look annoyed at all or miss a beat. She answered my questions with a great attitude. I then asked for directions, and she actually walked me outside so she could point out where to walk, along with sharing landmarks along the way so I could be confidant in where I was going. She is definitely an asset to your hotel as her hard work, knowledge and great attitude really shone. If I lived locally, I'd love to hire her with those stand-out qualities which seem hard to find these days.

저는 고립된 사건으로써 제 경험을 어내고 그 사건이 사라지게 하려고 했습니다. 그것은 내가 지난 밤 자정에 전화가 올 때까지이었다! 대표. 이 호텔에 머무르는 것에 대한 내 입력에 대해 물어보기 위해 여행 전화. 나는 친구와 방을 빌린 직후 몇 달 전에 Trip.com라고 불렀다. 우리는 오후 5 시경에 방을 임대했습니다. 나는 우리 방의 힘 - TV, 램프, 전자 레인지, 냉장고. 작동하지 않았다고 표현했습니다. 우리는 오후 6 시경에 프론트 데스크에 불만을 제기했습니다. 이 문제는 나중에 약 10 시경까지 해결되지 않았습니다. 한 시간 정도 후에는 잠자리에 들기 때문에 TV 시청, 마이크로웨이브 등 95%가 사라졌습니다. 몇 달 전에 Trip,.com에 전화를 걸었을 때, 나는 어젯밤까지 후속 조치를받지 못했습니다. 어젯밤 전화자는 내 방에 대한 피드백을 원했습니다. 나는 일어난 모든 것을 다 뒤졌다. 그녀는 또한 개선 할 수있는 방법에 대한 입력을 원했습니다. 나는 그것이 매우 간단하다고 말했다, 단지 기본적인 고객 예절과 만족에 집중한다. 내가 여기에서 즐거운 시간을 잃었다는 것에 대해 어떤 종류의 인정도 표현되지 않았습니다. 고객 서비스 / 만족도가 존재하지 않습니다.

Beautiful property, very kind staff! Close to downtown, but I wouldn’t call it walking distance. In-house cafe, restaurant, and self-service shop area. I did think nearly $7 for a small smartwater was a bit much, but that’s just convenience pricing, really. Very nice lounging spots, inside and out. Multiple entrances make it a short distance no matter where you’re at in the parking lot. Sucks they don’t have a pool, but they do have a fitness area so that’s good. Honestly didn’t care for the TV in the room much. Wish there was a better way to get on any streaming service instead of having to figure out Bluetooth (which I couldn’t) or having to bring a Roku stick or something. Overall good stay :)

아주 좋은 방과 아주 좋은 서비스. 나는 잘못된 방을 분명히 예약했지만 프론트 데스크 직원 Josh는 내가 찾던 것을 새로 만들었고 (우리가 온라인으로 예약하기 전에 전화했기 때문에) 그는 우리가 도착했을 때 그 방을 사용할 수 있도록 메모를 남겼습니다. 추가 단계에 감사드립니다. ❤️

I booked this hotel last minute and arrived around 9 PM at night. The front desk staff was friendly and checked me in quickly and gave me my hotel key directed me to the elevators and where I could park my vehicle. The room was standard. nothing special the bed was comfortable, and I did like the fact that there were USB ports on each side of the bed as well as at the desk. I do wish they had had toothbrush and toothpaste for guests in the room because I had forgotten mine. It would’ve all been nice if they had had a complementary comb for guest to use overall eight out of 10 

사진 찍는 걸 깜빡했어요. 이 호텔은 공항에서 차로 10분 정도 거리에 있어요. 호텔 셔틀버스가 운행하는데, 1층 렌터카 옆 문으로 나가시면 돼요. 9번이나 10번 정류장일 거예요. 버스는 초록색이에요. 객실은 꽤 넓고 시설도 잘 갖춰져 있지만, 인테리어는 좀 오래된 느낌이에요. 조식은 뷔페식이 아니라 간단한 세트 메뉴인데, 괜찮아요. 근처에 편의점, 서브웨이, 햄버거 가게가 각각 하나씩 있어요.

This is the one of the worse experiences at Hyatt. The King Room Suite had a super tiny bathroom, The toilet seat was located at the door opening, the door barely brushed the toilet seat and it was cut in so it would not block the toilet seat. There was only one person working at the desk, she looked visibly frustrated when I asked her for 2 glasses for drinking water, said she was alone. Did not try the breakfast. One whole Hyatt Place Hotel was run by one person? Very disappointed with this location, Will not stay at Hyatt in the future.

We enjoyed our stay at the hotel, it was clean, attractively decorated, cute commissary, great bars. We did not try the restaurant but it appeared lovely. The reason I did not give a high rating to the facility was the room lighting was terrible. There were small bedside lights and a small lamp up high on a shelf. When it was dark outside the room was barely illuminated with all lights on! And the bathroom lights were also very dim—even with the shower light on. Fortunately there was a lighted magnified mirror so I could apply makeup!