환경은 좋았어요. 호텔 안에 수영장이 두 개 있는데, 하나는 1층에 있고 다른 하나는 6층에 있어요. 호텔 바로 앞에 해변이 있어서 가족이나 커플이 오기에도 정말 좋고, 여유롭게 즐길 수 있습니다. 하지만 한 가지 아쉬운 점은 호텔 프런트 직원들의 태도가 불친절했다는 거예요. 수빅 사람들이 원래 다 그런 건지, 질문을 해도 마지못해 대답해주고, 대답도 대충 하는 느낌이었어요. 게다가 지하 주차장은 주차도 엉망이고 질서도 없었어요.
Royce Hotel에서의 숙박은 처음부터 끝까지 훌륭했습니다. 직원분들은 모두 친절하고 협조적이었으며, 저희의 요청에 세심하게 귀 기울여 주셨습니다. 객실은 매우 깨끗하고 넓고 관리가 잘 되어 있어 아이와 함께하는 가족 여행에 더할 나위 없었습니다. 특히 아늑한 침대, 따뜻한 온수 샤워, 그리고 끊김 없는 안정적인 와이파이 같은 편의 시설이 마음에 들었습니다. 클락의 관광 명소와 다양한 식사 옵션까지 도보로 이동 가능한 거리에 있어 위치 또한 완벽했습니다. 머무는 내내 안전하고 편안함을 느낄 수 있었습니다. 이 호텔을 가족과 친구들에게 적극 추천하며, 조만간 다시 방문할 예정입니다!
The resort is about to be renovated weeks prior to our stay so you could really see some facilities are already damaged but it's understandable. I was a little bit disappointed in our room, there were molds everywhere. The curtain, tables and handle doors. We just don't want to ruin our mood so we just enjoyed the pool, the beach front and the food. The staff were really friendly and nice.
빠르고 편리하게 체크인할 수 있었습니다. 호텔은 거의 모든 곳과 가까운 전략적 위치에 있습니다. 호텔 객실은 깨끗하고 정돈이 잘 되어 있으며, 정성껏 조리되어 따뜻하게 맞아주었습니다. 조식은 현지 토치노를 포함한 다양한 음식이 준비되어 있어 정말 즐거운 시간을 보냈습니다.
MMr. 윤앙헬레스 워킹스트릿에서 가장가까운 호텔중에 가장좋은 호텔이라고 할수있습니다. 하지만 너무 큰기대는 하지마시길 앙헬레스호텔들은 비교적 낡고 오래되었습니다. 좋은 호텔들은 멀리떨어져있기때문에 비교적 접근성이 않좋습니다. 퀸즈는 근처환경이 좋습니다. 호텔자체는 오래되었지만 비싼값은 하는 호텔입니다
리리뷰어I chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
리리뷰어The hotel is quite new and has modern look and feel. They have ample parking for guests and have reserved slots for Accor members.
The room is clean and spacious and has modern furnitures and fixtures. They have the basic amenities like smart tv, ref, separate toilet and bath, hair dryer, slippers, and shampoo and shower gel.
I love their brewed coffee which I ordered from their cafeteria near the reception area and is reasonably priced.
The hotel is just opposite the Harbor Point mall and nearby restaurants.
What I like most are the warm and friendly staff who are always smiling and make you feel at home.
However, since this hotel just opened and is not yet fully-operational, there are many rooms for improvement:
1. AC control installed in the room is not working so requested for a remote control. Not sure if the battery is fully-charged but there is delayed reaction when I change the settings like temperature.
2. I requested for a room with queen sized bed and near the elevator since my wife is a PWD but these were ignored and we got a room with two single beds and quite far from the elevator. Then requested for a room change but the room being assigned to us was at the ground floor and there was a strong smell of paint so we opted to stay at the room initially given to us. Requested to just put the two beds together to form a single but bigger bed and waited for the hotel staff to arrive but we waited too long and finished our light dinner without seeing the hotel staff. So just requested the hotel to cancel the request so we can rest already since we arrived past 8pm and we were already tired.
3. They gave a WhatsApp number to reach in case guests have requests since there are still no phones in the rooms. Tried sending a message but no quick reply. So just called the number and got an apology and feedback. Maybe they should assign someone to monitor the messages so they can respond quickly to guests.
4. We were having breakfast at our room when there was a brownout. No back up generator so we were in dark for about 10-20 minutes. Also no emergency lights in the room so we had to open the curtains to get natural light. We were supposed to check out before 12noon but since there was no power, we requested for a late checkout which was granted. Thank you.
Hope the hotel can complete all unfinished work and level up soon.
Thank you to the staff for a wonderful short stay.
JJeriV빠르고 편리하게 체크인할 수 있었습니다. 호텔은 거의 모든 곳과 가까운 전략적 위치에 있습니다. 호텔 객실은 깨끗하고 정돈이 잘 되어 있으며, 정성껏 조리되어 따뜻하게 맞아주었습니다. 조식은 현지 토치노를 포함한 다양한 음식이 준비되어 있어 정말 즐거운 시간을 보냈습니다.
리리뷰어할인된 가격에 예약할 수 있다면 괜찮은 호텔이지만, 정가로 예약하면 비싸다고 생각합니다.
새 호텔이긴 하지만 객실에 있는 사이드 테이블처럼 일부 비품이 벌써 망가져 있습니다.
수영장 지붕에서 물이 샙니다.
식당에서 제공하는 아침 식사는 괜찮지만, 제대로 청소하고 먼지와 때가 쌓이는 크리스마스 장식을 치워야 할 것 같습니다.
레스토랑에서 나오는 음악은 아침 일찍부터 하루 종일 계속되는데, 소리가 좀 큽니다. 헬스장이 있어서 좋긴 하지만, 가끔 사람들이 아침 일찍부터 음악을 크게 틀어놓아서 투숙객들에게 불편합니다.
전반적으로 괜찮은 호텔이지만, 관리가 잘 되고 청소도 좀 더 잘하고 가격도 좀 더 저렴해지면 좋겠습니다.
리리뷰어우리는 하룻밤을 머물렀습니다. 한 가족만 방 하나를 선택할 수 있습니다. 당구를 칠 수 있지만 2시간에 300달러를 내야 합니다. 바베큐 그릴을 사용할 수 있지만 500달러와 보험비 1,000달러를 내야 합니다. 체크아웃 후 환불이 가능하며 시설비 150달러가 추가됩니다.