Такси до риада нас не повезло, ссылаясь на узкие улицы. При входе в старый город тут же нашлись ”помогальщики”, которые навязчиво нас сопровождали, потребовав за это денег. Спас ситуацию служащий отеля (мы отделались 20 дирхамами), который в дальнейшем нам предоставлял различную полезную информацию.
В самом риаде чисто, очень мешал шум с улицы.
전반적으로 우리는 즐거운 시간을 보냈습니다.
저희 쪽의 유일한 큰 단점은 방음이 부족하다는 점이에요. 우리가 머물렀던 3박 동안 호텔의 다른 사람들(관광객 및 팀 직원)이 복도에서 소리를 지르며 서로 다른 시간(오전 1시, 오전 2시 등)에 잠에서 깨어났습니다. 절대 할 게 없어!
체크아웃할 때도 직원분이 방을 확인하러 가셨어요. 직원이 반납하지 말아야 할 작은 수건 2개가 없어졌습니다. 우리는 마치 그것을 훔친 것처럼 다소 불쾌한 생각을 했습니다!
Great hotel with an international vibe ; doesn’t feel like Morocco/ Marrakesh once you get to the rooms though. It’s a little bit far from the Medina (about 45 min walk) so we took a taxi back and forth almost each time.
- the breakfast buffet was 5/5 really awesome and lots of choices .
- rooms have been renovated and changed so pictures online are wrong . We asked for a room change and got it right away.
- there are 2 areas with pools , it your room is in building 3 you don’t have the right pool view unless you want peace and quite .
Really nice hotel a 20 walk from the main sights of the city. The hotel room is small and the shower could have been built better to prevent flooding but the staff are nice and breakfast was tasty.
이 호텔은 꽤 전형적인 저가형 호텔입니다. 객실은 상당히 넓고, 주변은 상점들이 많은 아울렛 빌리지와 비슷합니다. 하지만 객실 내 일부 시설이 고장 나 있었습니다. 예를 들어 욕실의 수압 조절 손잡이가 고장 나서 샤워헤드에서만 물이 나오고 천장형 샤워기로는 전환할 수 없었습니다.
매우 아름답고 전통적인 모로코 스타일입니다. 체크인하고 마라케시와 관광지의 지도를 제공합니다. 그러나 두 사람은 두 사람이고 우리는 남편과 아내와 8살 된 딸이며 우리는 더블룸에 살고 있음을 모두에게 상기시킵니다. 중국 그러나 모로코는 할 수 없습니다. 2인실에 3명이 살 수 없다고 하는데 트리플룸 업그레이드를 무료로 도와주셨어요. 아침 식사도 아주 훌륭합니다. 많지는 않지만 충분합니다. 계란후라이를 달라고 하시면 됩니다. 묻지 않으면 튀기지 않습니다. 뜨거운 우유도 그에게 물어봐야 합니다. 유일한 후회는 체크아웃할 때 가지 않았다는 것입니다. 나는 운전사에게 전화를 걸었다. 남편은 체크 아웃하는 방법을 몰랐습니다. 240 디르함을 지불하는 방법을 몰랐습니다. 우리는 수프와 감자 튀김의 처음 세 그릇에 왔습니다. 그렇게 비싸지 않을 것입니다. 그리고 나는 되돌아가서 청구서를 보기가 부끄럽습니다. 남편은 룸업그레이드비처럼 얼마를 내야할지 모르겠는데 1492년 1월 26일과 27일 2박을 해서 꽤 비싸게 느껴졌습니다. 이미
Great service - friendly staff, tea on arrival, baggage delivered to room
Room was a very good size, super comfy bed, little balcony, decor was a bit tired but nothing major
Facilities were great - spa was amazing, pool area was chilled, private beach was really nice to relax on
Location was 10 minutes walk to the medina, beach was across the street
Nous avons passé un séjour inoubliable dans cet hôtel où l’accueil chaleureux et attentionné nous a tout de suite mis à l’aise. Mention spéciale à l’espace enfant, véritable petit paradis pour les plus jeunes : coloré, sécurisé et parfaitement aménagé. L’animatrice Tima, douce, dynamique et très professionnelle, a su captiver les enfants avec des activités variées et créatives, leur offrant des journées pleines de rires et de découvertes. Grâce à elle, les parents peuvent profiter pleinement de leur séjour en toute sérénité.
아주 좋음
리뷰 120개
8.5/10
객실요금 최저가
RUB10,157
1박당
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마라케시-텐시프트-엘하우즈 바(Bar) 호텔 더보기
마라케시-텐시프트-엘하우즈 호텔 후기
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8.8/10
아주 좋음
AAobfoodieGreat hotel with an international vibe ; doesn’t feel like Morocco/ Marrakesh once you get to the rooms though. It’s a little bit far from the Medina (about 45 min walk) so we took a taxi back and forth almost each time.
- the breakfast buffet was 5/5 really awesome and lots of choices .
- rooms have been renovated and changed so pictures online are wrong . We asked for a room change and got it right away.
- there are 2 areas with pools , it your room is in building 3 you don’t have the right pool view unless you want peace and quite .
EE.Lo앤 제나 호텔
아만제나 모로코 🇲🇦
저는 이곳을 왕의 호텔보다 선호합니다. 앰배서더 그룹은 항상 국제적인 고급 호텔의 지표였으며, 들어갔을 때 화려함이 느껴지는 곳은 아니었지만, 눈길을 끌기 위해 온갖 방법을 동원했지만 매우 우아한 기질을 지녔습니다....
아름다운 호텔을 모아보고 싶습니다. 언젠가는 경험할 수 있기를 바랍니다. 점차 모아진 호텔들이 많이 생겨서 이 그룹에서 처음으로 모로코의 아만제나에 머물게 되었습니다. 아만제나는 평온한 곳입니다...
20헥타르에 달하는 면적에 불과하지만 객실은 40개에 불과해 극도의 프라이버시를 보장받으며 숙박하는 동안 다른 투숙객을 만나는 일은 거의 없습니다.
이번에는 모로코에 머무를 시간이 충분하지 않아서 로얄 만수르 마라케시에 2박, 암만에 1박을 하기로 했습니다. 머물러 본 뒤, 반대로 했어야 한다는 것을 후회했습니다. 여기서 2박을 묵으세요
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#아만제나
#모로코 가죽
#마라케시
#모로코호텔
#럭셔리호텔
MMötley NüFCFirst off, the location was great, a lot of choice for breakfast, nice swimming pool and big/clean room. Most of the staff were actually very helpful, just the last night left a sour taste in my mouth.
I would highly recommend this hotel, but believe some staff should know better what other parts of the hotel were doing and how to speak to guests. Technically, a solo traveller, but my friend was staying in another room. Every day we were given 1 large complementary bottle or water and 2 small bottles.
However, on the final night, my friend received, but I didn’t. This was fine and I just politely mentioned it to reception. Bearing in mind there’s not many local shops to get water from, I was glad when I was told this would be rectified.
1 tiny bottle was left in my room, so I rang reception to explain, this is where things got a bit rude and I was surprised at having to ‘fight’ for a bottle of water - especially because this isn’t a cheap hotel. I was redirected to room service, who tried to charge me and then said it’s a housekeeping issue. Then spoke to reception again and then basically called me a liar when I said that I’d had free complimentary water every day.
The lack of water didn’t really bother me, it was that I was sent around in circles and then rudely told I was wrong, even when I pointed out that I’d received water 3-days in a row. After about an hour trying, and very very thirsty, housekeeping - who were very friendly btw - dropped off 4 small bottles of water. If it were a housekeeping issue, I could’ve been told this from the start and there wouldn’t have been an issue.
All that being said, I actually really enjoyed my stay at the hotel and in Marrakech itself.
NNatasha Audina SI love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!
BBellinisThe check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
리리뷰어장소는 좋고 깨끗하며 직원들도 매우 도움이되었습니다.
그러나 주소는 리야드의 실제 주소가 아닙니다. 나는 혼자 여행하고 있으며 친구들이 머물고있는 바로 옆에 있었기 때문에이 리야드 만 예약했습니다. 나는 그것이 trip.com에 명시된 실제 주소에서 4-5mins 도보라는 것을 도착했을 때만 알았습니다. 그것은 매우 오해의 소지가 있었고 올바른 주소를 업데이트해야합니다. 나는 이른 아침과 밤에 누군가가 나를 산책시키는 것을 선호하기 때문에 여러 번 나를 데려가기에 매우 좋은 직원들에게 경의를 표합니다. 물을 제공했으며 매우 도움이되고 친절했습니다.
내가 가진 또 다른 문제는 공항에서 나를 데리러 공항 교통편을 마련했고, 운전자가 내 이름으로 호텔 간판을 들고 다니게 될 것이라고 들었습니다. 나는 혼자 여행했기 때문에 운전자를 찾을 수 없었고 당황했다. 나는 운전자가 올바른 표지판을 들고 있지 않고 Riad Dar Massai와 유사한 다른 이름이라는 것을 깨닫기 위해 리야드에 전화해야했고, 그것에 내 이름이 없었습니다. 그것은 내가 나의 운전자 인 것을 솔직히 인식하는 것이 불가능했다. 마라케시에서 처음으로 ”RIAD DAR MASSAI + 손님 이름”을 표시하기 위해 표지판을 손님에게 명확하게 표시해야 합니다.
마지막으로 에어컨은 훌륭했지만 담요는 정말 얇았습니다. 나는 그들이 여분의 담요를 제공했다는 것을 알고 있지만 나는 그것을 사용하지 않았습니다. 그래서 나는 밤에 매우 춥습니다.
몇 가지 단점을 제외하고는 전반적으로 아름답게 디자인된 Riad입니다. 실제로 인테리어 건축이 정말 마음에 들었고 객실은 깨끗하고 넓으며 샤워 시설은 뜨겁고 좋습니다.
리리뷰어Stayed at Riad Mama for 5 days and 4 nights, and it was an unforgettable experience.
The riad itself is beautiful and tastefully decorated, but what truly made the stay exceptional were the people and their outstanding service. Dunya went above and beyond, helping me with my large luggage to the lobby and keeping my room spotless at all times. Farid prepared Moroccan tea for me on my first night on the rooftop and generously shared great restaurant recommendations. Nour, the director, and her sister greeted me with warm smiles every time they saw me and provided truly fantastic service.
They offered warm, genuine hospitality and consistently went the extra mile to make sure I was comfortable and well taken care of. I genuinely felt like a welcomed guest rather than a tourist. When I unfortunately had food poisoning on my second day and didn’t leave my room at all, they noticed and checked on me to make sure I was okay. That level of care meant so much to me. Lastly, the riad itself is literally just 2–4 minutes away from Jemaa el-Fnaa and the Medina, which made getting around incredibly easy. I would definitely come back again without hesitation. Thank you Riad Mama! I can’t recommend Riad Mama enough this is hospitality at its finest. The rooftop view facing Koutoubia mosque.
리리뷰어Очень симпатичный отель, просторный, чистый и уютный номер! Персонал приветливый, очень быстро меня заселили. А завтрак просто восторг, лучший из всех отелей в Марокко) Расположен в центре, рядом много ресторанов.
익익명 사용자It was good for the price. Great location in Gueliz, very close to the shopping centre etc and easy to get to the medina either via bus or walking.
There was a bit of an inconsistency with breakfast. It’s bought over to you on a tray rather being a buffet. You’re not asked what you would like, it’s more of a get what you’re given sort of thing. Several times people I heard people being offered a pancake or given bread etc on other tables and I wasn’t. However, the pastries were really nice.
I went to sit outside by the pool on one occasion while waiting for my airport transfer, there were a total of 3 sun loungers but lots of tables for people coming in to eat at restaurant. Some men came in and sat at the tables, ordered a drink and were smoking; it’s not a massive area so it’s all you could smell and breathe in. The pool area is mostly in the shade.
The staff were very friendly and I was allowed to check in early. As a solo traveller was given a twin room rather than a double which was shown on the pictures when I booked as a ‘single’ room. It was fine though.
The air-con works well, the beds are comfy and it was quiet. I LOVED Marrakech!
MMounssefFranchement je suis déçu du service de Sofitel ces derniers mois.
J’ai remarqué que le staff change en permanence du coup comme je suis client depuis 2004, à chaque fois je en chez in je tombe sur des nouvelles personne qui connaissent pas la personne qui savent pas ce que je prend comme chambre du coup ça me déçoit un peu contrairement à avant que à chaque fois je suis en Check in j’ai toujours eu le bon service contrairement à aujourd’hui que le staff se comporte d une manière limite t es client comme les autres. Alors que les raisons pour lesquels je viens à Sofitel et non pas aux autres hôtels c st surtout par rapport au service .
Je pense il est temps de changer le Sofitel et aller au Fairmont ou à mamounia puisque les prix sont identique