폴란드 로워 실레지안 소재 레지던스

모든 것이 훌륭하고 깨끗했지만, 헤어드라이어와 차 종류가 더 많았으면 좋겠어요. 서비스는 괜찮았지만, 아파트에 가는 방법에 대한 정확한 안내를 받지 못했고, 리셉션에 전화했을 때도 통화 품질이 좋지 않았어요. 이 문제에 대해 말했지만, 리셉셔니스트는 도움을 주기는커녕 한숨만 쉬더군요. 리셉션에 도착했을 때는 인사도 없었고, 마치 벌을 서는 사람처럼 불쾌한 표정을 하고 있었어요.

Ich bin restlos begeistert! Dieses Hotel hat meine Erwartungen nicht nur erfüllt, sondern bei weitem übertroffen. Vom ersten Moment an war alles perfekt – der herzliche Empfang an der Rezeption, das stilvolle Ambiente und der makellose Service haben meinen Aufenthalt zu einem echten Erlebnis gemacht. Das Zimmer war geräumig, modern und mit viel Liebe zum Detail eingerichtet. Besonders beeindruckt hat mich die Sauberkeit und der traumhafte Ausblick vom Fenster aus. Auch das Bett war außergewöhnlich bequem – ich habe selten so gut geschlafen! Was dieses Hotel aber wirklich außergewöhnlich macht, ist das Personal: aufmerksam, zuvorkommend und immer mit einem Lächeln. Man merkt sofort, dass hier Gastfreundschaft gelebt wird. Ich kann dieses Hotel jedem wärmstens empfehlen – ob für einen Kurzurlaub, eine Geschäftsreise oder einen längeren Aufenthalt. Ich komme definitiv wieder!

I had a wonderful stay at this apartment-hotel. It’s located right in the heart of the market square, making it perfect for exploring the area. Despite being in such a central location, it was very quiet at night and I was able to sleep well. The apartment itself is modern, beautifully maintained, and spotlessly clean. I was especially glad to have a washing machine available, which made my stay much more convenient. Highly recommend for anyone looking for comfort and great location!

위치가 완벽하고 구시가지 근처에 있습니다. 객실은 매우 넓고 깨끗한 주방과 화장실이 있습니다. 안타깝게도 화장실 천장에 물이 새는 문제가 있었습니다. 하지만 직원들이 자정에 문제를 해결해 주고 다른 호텔로 방을 바꿔 주면서 매우 친절하게 도와주었습니다. 이미 너무 늦었기 때문에 다른 곳으로 옮기는 것을 거부했지만요. 다음 날 문제가 빠르게 해결되어 정말 좋았습니다.

The apartment was nice and clean amenities were good. Blankets and towels were clean. I just had a problem with the staff over the phone. They had to ask a lot of questions and couldn’t find the booking quickly. Took them a lot of time to answer questions. Also, you have to log on to their app to get instructions how to open the door which is fine but it can get confusing to some people.

Great hotel, clean room and nice shower, coffee dispenser, comfortable bed and pillows and a really nice view of the river. Very close proximity to the town, just 5-6 min walk in a quiet place. Negatives are they need a deposit of 500 PLN, a bit too much and the area around is a bit deteriorated or there are road works around.

This apar**ent is close to market square,10 minutes of walk. Perfect location. Apar**ent is clean and having reception from 7am. We also parked the car with reasonable extra expense. Reception desk also offer free coffee and tea. Room is with welcoming drinks and chocolates. Definitely will come back in future visitings.

Jestem bardzo zadowolony z pobytu. Apartament spełnił moje oczekiwania – był zadbany, przytulny i znajdowało się w nim wszystko, czego potrzebowałem. Dodatkowym atutem jest dobra lokalizacja. Chętnie wrócę przy kolejnej wizycie we Wrocławiu.

엘리베이터가 고장났는데 아무도 수리하지 않았어요. 저는 4층에 머물렀는데, 지하에서 최상층으로 짐을 옮겼다가 다시 돌아왔어요. 큰 문제였어요. 리셉션에 문의해보니 ”죄송합니다”라는 말만 나왔고 아무런 해결책도 없었어요. 투숙하는 동안 모든 투숙객은 큰 짐을 들고 계단만 이용할 수 있었어요. 저도 그랬어요. 그리고 리셉션 직원은 엘리베이터가 언제 복구되는지 몰랐어요. 엘리베이터가 고장났다는 걸 알았다면 이 아파트를 선택하지 않았을 거예요. 끔찍한 숙박이었어요!

It's better than last year as it's been re-decorated. Room is comfortable but still a bit dusty.