The communition between the reception is very poor, we arrived late and it’s hard to check in, no information of our check-in. We tried to call the phone but no answers, we tried to check-in through the QR code but it’s useless. Poor communication and customer service
Location is perfect if you want to stay near the market square, the room is fine. Wifi is not working. Total experience is not great.
저는 2박을 묵었습니다. 이곳은 여름에 호텔로 대여되는 학생 기숙사입니다. 모든 시설이 깨끗하고 새것 같았습니다. 방에는 필요한 물건이 거의 다 갖춰져 있었습니다. 옷걸이는 없었는데, 미리 요청했어야 했나 봅니다. 전기 주전자도 없어서 냄비에 물을 데워 마셨습니다. 1번 방에는 책상 겸용 식탁이 있었습니다. 혼자 2박 정도 묵기에는 괜찮겠지만, 장기 투숙하기에는 불편할 것 같았습니다. 창문 밖으로 옆 호텔이 보여서 저녁에는 블라인드를 쳐야 했습니다. 커튼은 없었습니다. 프런트 직원분들이 친절하게 체크아웃 시간을 연장해 주셨습니다. 공용 공간은 이용하지 않았지만, 있다고 합니다. 호텔에서 멀지 않은 곳에 시내로 가는 트램 정류장과 작은 식료품점이 있습니다. 시내 중심가는 트램으로 8~10분 정도 걸립니다 (구시가지 초입까지는 보가텔라 극장 정류장에서 20번 트램을 탔습니다). 정류장은 아파트에서 600미터 떨어져 있어요. 무슨 이유인지 벽에 비닐 포장도 뜯지 않은 액자가 걸려 있네요 😂 마치 예술 작품 같아요 😁
This is a perfect aparthotel with perfect location! We took BOLT, it takes just 15mins to get there from the airport. The check in is simple, with clear details. The place is clean and new, just nearby the big shopping mall Krakow Glowny. Would definitely choose again.
The location was great. A fairly short walk to the old town. There is no front desk or any visible service, except the cleaner in the morning. Although the room looked nice and was quite large and had clothes hangars and a desk, it had a big problem. There was a window above the door and the hall night flickered all night. A few seconds on, a few seconds off. Even with my sleep mask, the constantly changing light was very noticeable and made it impossible to get a good night's sleep. I noticed that my room was the only one in my part of the accommodation with such a window, so I guess the other rooms would be better. They should really cover the window up. Even if they fixed the flickering, it would still be annoying to have the light go on whenever other guests go to the hall to use the bathroom or for coming in and out. The other issue was the internet. It was useable for what I needed during the trip, but it lagged at times, and I don't think it would have been suitable for a work conference call.
Great hotel and very highly recommend. The staff were all very nice and helpful to our requests such as early check in of around 9am, and also helping us with luggage storage even after checking out. I would like to thank the staffs who were on duty from 3-5 April 2025, they were very kind and friendly. There location is superb as well as we are located near bus and tram intersection and the tram is just right outside our hotel. It is not noisy as long as u close your windows. There is free still/sparkling water and coffee dispenser. Room is clean and there is a fridge. Highly recommended
Excellent location, very clean and big room with all amenities. Helpful and English speaking staff. It is walking distance to the glowny station and the old town and all attractions. I would love to come back to this property again
최근 몇 년간 묵었던 호텔 중 가장 만족스러운 곳이었습니다. 오래된 건물이지만 최근 몇 년간 클래식하고 세련된 스타일로 리모델링을 마쳤습니다. 객실은 넓고 편안하며 모든 편의시설이 갖춰져 있습니다. 구시가지 중심부와 가깝지만 놀라울 정도로 조용합니다. 번잡함 없이, 지나갈 때마다 프런트 데스크 직원의 미소가 가득합니다.
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리뷰 89개
9.2/10
객실요금 최저가
HKD570
1박당
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9.2/10
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UUrszula ZiółkowskaA wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
리리뷰어“Bracka 6”은 저와 제 두 아들에게 정말 아름다운 작품이었습니다. 높은 천장을 갖춘 오래된 건물, 현대적인 가구, 옛 크라쿠프 한가운데에 있는 놀라운 위치는 우리에게 단 하룻밤이었지만 잊을 수 없는 감동을 선사했습니다. 접수원 Mrs.Barbara에게 특별히 감사드립니다. 그녀는 예약 문제를 해결하고 다음 여행을 위한 티켓을 구입하는 데 도움을 주었습니다. 내 추천
Ppdp11This is a nice small apartment. The kitchen has a saucepan and frying pan with a few utensils, which are enough for basic cooking. The fridge is handy.
The shower is warm and has good pressure. The air conditioning works.
I was on the top floor. There's a lift. I had a balcony overlooking the cemetery.
The basement has a washing machine but I didn't try it.
It's about a 12 minute walk to Krakov Glowny station. From there, it's about 10 minutes to the main square and another 20 minutes to the old town.
Communication with the property owner was good and generally fast.
Contrary to the Trip listing (May 2026), this apartment has no front desk. As I later read in a review, it's self check-in. Unfortunately, the instructions weren't sent to me. I called the property when I was there and they sent them via WhatsApp. Make sure you have the instructions before you go! I wasted time trying to use the QR code on the front door. This is not for the apartment.
I wanted to extend my stay but the property was booked.
I left my water bottle behind. The owner arranged for the service staff to meet me the following day to return it.
리리뷰어The location was great. A fairly short walk to the old town. There is no front desk or any visible service, except the cleaner in the morning. Although the room looked nice and was quite large and had clothes hangars and a desk, it had a big problem. There was a window above the door and the hall night flickered all night. A few seconds on, a few seconds off. Even with my sleep mask, the constantly changing light was very noticeable and made it impossible to get a good night's sleep. I noticed that my room was the only one in my part of the accommodation with such a window, so I guess the other rooms would be better. They should really cover the window up. Even if they fixed the flickering, it would still be annoying to have the light go on whenever other guests go to the hall to use the bathroom or for coming in and out. The other issue was the internet. It was useable for what I needed during the trip, but it lagged at times, and I don't think it would have been suitable for a work conference call.
리리뷰어Nice please good price and perfect location between the old town and Jewish quarter literally 5 minutes walk to both.
Nice large and clean rooms. However my room only had a bath which I knew it was either a shower or a bath but I feel like it might be better to make everyone choose as I think everyone will have a definite preference but not the end of the world.
Breakfast is a bit boring and I probably would just go into town rather than use theirs as it's very expensive and not great compared to the rest of Krakow.
Nice place nice staff and nice location
리리뷰어I had an amazing stay in Venetian house Kraków’s Market Square. The location is absolutely perfect—right in the heart of the Old Town, easy access to all the city’s main attractions. Being able to step out and instantly explore the beautiful streets, historic landmarks, and charming cafes was a huge plus.
Overall, I highly recommend this hotel for anyone visiting Kraków. The combination of location, comfort, and top-notch service made it an unforgettable stay. I will definitely be returning!
WWithhappyinside저는 2박을 묵었습니다. 이곳은 여름에 호텔로 대여되는 학생 기숙사입니다. 모든 시설이 깨끗하고 새것 같았습니다. 방에는 필요한 물건이 거의 다 갖춰져 있었습니다. 옷걸이는 없었는데, 미리 요청했어야 했나 봅니다. 전기 주전자도 없어서 냄비에 물을 데워 마셨습니다. 1번 방에는 책상 겸용 식탁이 있었습니다. 혼자 2박 정도 묵기에는 괜찮겠지만, 장기 투숙하기에는 불편할 것 같았습니다. 창문 밖으로 옆 호텔이 보여서 저녁에는 블라인드를 쳐야 했습니다. 커튼은 없었습니다. 프런트 직원분들이 친절하게 체크아웃 시간을 연장해 주셨습니다. 공용 공간은 이용하지 않았지만, 있다고 합니다. 호텔에서 멀지 않은 곳에 시내로 가는 트램 정류장과 작은 식료품점이 있습니다. 시내 중심가는 트램으로 8~10분 정도 걸립니다 (구시가지 초입까지는 보가텔라 극장 정류장에서 20번 트램을 탔습니다). 정류장은 아파트에서 600미터 떨어져 있어요. 무슨 이유인지 벽에 비닐 포장도 뜯지 않은 액자가 걸려 있네요 😂 마치 예술 작품 같아요 😁
BBanyuexilouguLocation is excellent, close to the train station and the big shopping mall, few minutes walk to the market spare,accessible to everywhere .
The shopping center next door is great to hangout and to get food and other things.
Easy to check in eve without the “physical “ receptionist; parking lot opposite the road is near the hotel; hotel room is clean with everything needed, we appreciate the fresh Nespresso coffee in the morning. 😄
Travel with family, we found this hotel super convenient and comfortable, and we will definitely rebook it if we come back to Krakow next time.
We really enjoyed our trip.
리리뷰어The was a good selection of foods for breakfasts, the reception staff were pleasant, and there were good shopping facilities in the same building.
However, after checking in, we reported two problems in the bathroom. The waste plug in the wash hand basin did not stop the water running away, and the shower door would not stay closed. We were advised that the handy man did not work at weekends and it was suggested I use a cup for shaving as no other rooms were available.
The air conditioning was positioned above the bed. The result was an unpleasant cold breeze for anyone lying on the bed.
In the three days of our stay, the beds were not made by the cleaning staff.