말레이시아 페라크 소재 레지던스

Overall Rating: ★★★☆☆ The apartment's biggest advantage is its excellent location. There are plenty of restaurants, cafés, convenience stores, and shopping options within walking distance, making it very convenient for families and larger groups. The host was responsive and replied promptly when we raised issues during our stay. Unfortunately, the cleanliness and maintenance of the property fell well below our expectations. We encountered ants throughout the apartment—including the living room, sofa, dining area, kitchen, bedrooms, and bathrooms—which made it difficult to enjoy our stay. Although the host provided insect spray after we reported the issue, the infestation was so widespread that spraying the entire apartment was neither practical nor a comfortable solution. Several areas were dusty, the curtains had a noticeable layer of dust, and the bedsheets and toilet rolls appeared old. We were also charged RM60 for an extra bedsheet for two nights, but the condition of the bedding did not justify the additional fee. The sofa showed signs of wear, and one of the ceiling fans was noisy during operation. For larger groups, please note that when someone showers upstairs, the downstairs bathroom cannot be used properly due to water pressure issues. We were informed that this affects every unit in the building, suggesting it is a known issue rather than an isolated incident. The facilities were also disappointing. The jacuzzi was unavailable during our stay and appeared to be non-functional, making it more decorative than usable. The host initially agreed to compensate us for the cleaning fee due to the cleanliness issues, but we did not receive any further update after that. Overall, the apartment has great potential because of its strategic location, but significant improvements in cleanliness, pest control, maintenance, and facility upkeep are needed before I could recommend it to others. Pros Excellent location with many restaurants, cafés, and shops nearby. Responsive communication from the host. Cons Widespread ant infestation throughout the apartment. Dusty environment, including dusty curtains. Old bedsheets, worn furniture, and additional bedding charges that did not reflect the quality provided. Noisy ceiling fan. Water pressure issue prevents simultaneous use of upstairs and downstairs bathrooms. Jacuzzi was not usable, just a decoration. Compensation for the cleaning issue was promised but never followed up.

객실은 깨끗하고 밝았으며, 편안하고 아름다운 분위기였습니다. 가격 대비 객실 상태는 10점 만점에 9.5점이었습니다. 하지만 서비스와 관리는 실망스러웠습니다. 새벽 1시에 객실에 헤어드라이어가 없는 것을 알고 프런트에 요청했습니다. 경비원이 담당자에게 연락했고, 담당자는 모든 직원이 이미 퇴근했다고 알려왔습니다. 다음 날 아침 헤어드라이어가 필요하면 프런트에 적힌 번호로 WhatsApp 메시지를 보내달라고 했고, 우리는 알겠다고 했습니다. 다음 날 아침 10시에 WhatsApp 담당자에게 연락했는데, 우리 객실은 자기네 관리가 아니라는 답변을 받았습니다. 고객센터에 전화도 해봤지만 아무도 받지 않았습니다. 더 심각한 것은 상황을 설명했는데도 WhatsApp 담당자는 정확한 연락처를 알려주기는커녕 ”모르겠다”라고만 답했다는 것입니다. 솔직히 특정 직원을 탓하려는 건 아니지만, 우리 방이 해당 관리 구역에 속하지 않는다면 왜 카운터에 그 번호가 그렇게 눈에 띄게 표시되어 있었을까요? 오해를 불러일으키고 불필요한 혼란을 야기했습니다. 결국 예약 페이지에서 다른 연락처를 찾아 직접 전화를 걸었습니다. 담당자는 헤어드라이어를 바로 보내주겠다고 했지만 10분이 지나도 아무도 오지 않았습니다. 다시 카운터로 내려가니 직원이 ”지금 좀 바쁘니 다시 올라가세요. 직원이 방 밖에서 기다리고 있습니다.”라고 말했습니다. 마치 우리를 빨리 내보내고 싶어서 핑계를 대는 것 같았습니다. 왜냐하면 방으로 돌아갔을 때도 아무도 없었기 때문입니다. 결국 헤어드라이어는 오전 11시가 되어서야 받을 수 있었습니다. 헤어드라이어 하나 배달받는 데 한 시간이나 걸린 건 정말 어이가 없었습니다.

The overall experience from checked in and the conversation with the support is good. Information given is sufficient too. I didn’t park at multi storey car park, end up just to pay extra parking at visitor parking and no need to round up to multi storey car park. Only aircond at living hall need to improve the cold, seem not cold even on for few hours. The rest are good. Sofa got some dirt with the dust and some biscuits. Not well clean. Definitely will recommend to friends.

The stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business. For your consideration pls.

이곳은 매우 깨끗하고 모든 것이 편리했어요. 특히 가족 여행으로 좋아요. 저희 가족은 5명인데 침대가 4개나 있어서 편하게 잤습니다. 로스트월드와 가까워서 걸어서 갈 수 있는 점이 제일 좋았어요. 숙소내에 있는 수영장도 아주 크고, 온천수가 있어서 밤수영도 할 수 있었어요. 호스트도 매우 친절합니다. 👍🏻

Overall, I had a pleasant stay. The room floor was a little dusty, but the rest of the room and common areas were clean. The gym facilities are good and well-equipped. There is also a swimming pool, although the design seems more suitable for relaxing, playing in the water, or taking photos rather than actual swimming. Free parking is available, which is a nice bonus. The kitchen utensils were new and clean, and the room was also equipped with a fridge and microwave, making it convenient for longer stays. The best part is definitely the mini mart on the ground floor. It offers a good variety of groceries, food and beverages, and the prices are quite reasonable. Very convenient if you need to grab something without leaving the property.

가족과 함께하는 비즈니스 여행객에게 훌륭한 호텔입니다. 방은 조용하고 편안하여 부모님과 나는 잘 쉴 수 있었습니다. 직원들은 효율적이고 전문적이었고 아침 식사는 선택의 폭이 넓어 맛있었습니다. 고요한 분위기는 퇴근 후 휴식을 취하기 쉽습니다.

Place is great. Everything complete. Just a little frustrated that the pool cant be used at the time we were there

맨해튼 콘도에서 3일 2박을 머물렀는데 전반적으로 편안한 경험이었습니다. 숙소는 깨끗하고 현대적이었으며 Wi-Fi, 주방용품, 세탁기 등 기본적인 편의시설이 잘 갖춰져 있어 편리했습니다. 체크인 과정도 순조로웠고, 호스트는 친절하고 응답이 빨랐습니다. 위치도 훌륭했습니다. 이포 시내, 맛집, 그리고 로스트 월드 오브 탐분 같은 관광 명소까지 차로 금방 갈 수 있었습니다. 콘도 내 헬스장과 수영장도 잘 관리되어 있었고, 보안 시스템도 믿을 만해 보였습니다. 이포에서 편안하고 합리적인 가격의 숙소를 찾는 가족이나 소규모 그룹에게 전반적으로 아주 좋은 선택입니다. 저도 꼭 다시 방문하고 싶습니다!

Excellent stay! The unit was spotless, modern, and very comfortable. Everything looked new and well taken care of. The beds were comfortable, the living area was spacious, and the entire apartment was perfect for our family. The environment was quiet and relaxing, with beautiful views of the surrounding hills. We truly enjoyed our stay and would definitely come back again. Highly recommended!