말레이시아 페라크 소재 레지던스

이포(Ipoh)라는 작은 마을에서는 이 정도 환경이면 나쁘지 않은 편입니다. 아파트 건물에 위치하며 공용 라운지가 있지만, 객실은 개별적으로 분리되어 있고 각 방마다 독립적인 욕실이 구비되어 있습니다. 그 외 특별히 언급할 만한 다른 시설은 없었습니다. 청결 상태는 괜찮았고, 에어컨도 잘 나왔습니다. TV는 공용 라운지에 비치되어 있었습니다.

저희가 가장 좋아하는 호텔이었어요. 세 번째 방문이었고 이번에는 가장 오래 머물렀는데, 안타깝게도 온천수가 더 이상 나오지 않네요....😭 시설은 좋았어요. 전망도 훌륭했고요. 하지만 저희가 이곳에 다시 온 가장 큰 이유는 온천 때문이었는데, 온천수는 당연히 따뜻해야 하잖아요. 이번에는 그냥 미지근한 수영장 같았어요. 이유가 뭔지는 모르겠지만, 온천수를 따뜻하게 유지하지 못하면 더 이상 온천이라고 할 수 없죠. 너무 실망스러워요 😞 너무 슬퍼요😭

Reasons for the low service rating: 1. Host did not initiate contact with me regarding booking information. I have to send them a message to inquire for a booking that I had already paid for. 2. Host requires a RM200 deposit which my friend who had booked with a different host at the exact same location did not demand. 3. After making the deposit payment in the morning at 10.30am and providing all other information requested, host did not respond to provide any additional information such as unit number and pin code for to retrieve access card. 4. At 5pm when I had finally arrived at the building, I still had not received any form of communication from the host. I had attempted to call their service line (+601157651449) but no one responded to the 6 calls that I had made. 5. At the mailbox area, I had also overheard another visitor that was also facing similar issue where the pin provided to her was not working and that she was also not getting response from the host. 6. Host offered late checkout that I did not need as I was departing early morning the next day. The building is relatively new but the number of lift does not cater to the residents, there are many occasions where we had to skip multiple lift rides as it was overcrowded. The unit itself is clean with basic amenities.

객실은 깨끗하고 밝았으며, 편안하고 아름다운 분위기였습니다. 가격 대비 객실 상태는 10점 만점에 9.5점이었습니다. 하지만 서비스와 관리는 실망스러웠습니다. 새벽 1시에 객실에 헤어드라이어가 없는 것을 알고 프런트에 요청했습니다. 경비원이 담당자에게 연락했고, 담당자는 모든 직원이 이미 퇴근했다고 알려왔습니다. 다음 날 아침 헤어드라이어가 필요하면 프런트에 적힌 번호로 WhatsApp 메시지를 보내달라고 했고, 우리는 알겠다고 했습니다. 다음 날 아침 10시에 WhatsApp 담당자에게 연락했는데, 우리 객실은 자기네 관리가 아니라는 답변을 받았습니다. 고객센터에 전화도 해봤지만 아무도 받지 않았습니다. 더 심각한 것은 상황을 설명했는데도 WhatsApp 담당자는 정확한 연락처를 알려주기는커녕 ”모르겠다”라고만 답했다는 것입니다. 솔직히 특정 직원을 탓하려는 건 아니지만, 우리 방이 해당 관리 구역에 속하지 않는다면 왜 카운터에 그 번호가 그렇게 눈에 띄게 표시되어 있었을까요? 오해를 불러일으키고 불필요한 혼란을 야기했습니다. 결국 예약 페이지에서 다른 연락처를 찾아 직접 전화를 걸었습니다. 담당자는 헤어드라이어를 바로 보내주겠다고 했지만 10분이 지나도 아무도 오지 않았습니다. 다시 카운터로 내려가니 직원이 ”지금 좀 바쁘니 다시 올라가세요. 직원이 방 밖에서 기다리고 있습니다.”라고 말했습니다. 마치 우리를 빨리 내보내고 싶어서 핑계를 대는 것 같았습니다. 왜냐하면 방으로 돌아갔을 때도 아무도 없었기 때문입니다. 결국 헤어드라이어는 오전 11시가 되어서야 받을 수 있었습니다. 헤어드라이어 하나 배달받는 데 한 시간이나 걸린 건 정말 어이가 없었습니다.

The exterior is pretty grand for first impression. Security Guard is super friendly and helpful. Do keep this up. We arrived after 10pm and we have to checked in with the help of a security guard as the receptionist closes at 10pm, but all good. Location wise, a drive/ grab is necessary for all foodies. The infinity pool was amazing, overlooking the polo ground. Suppose to have a cafe and kopitiam at the top floor, but since this condo project is still new, it is still not operating yet. Maybe my next visit. Interior of the room is spacious, there's NETFLIX, YOUTUBE and etc. Fridge, microwave and kitchen utilities, Hair dryer, iron. Floor not so clean though - rather dusty. we booked a unit with 2 rooms (1 room with 2 twin bed and 1 room with Q bed). No private bathroom in the bedroom though, only one bathroom. The Bathroom drain hole was clogged during our stay. Therefore, the draining was a bit slow, and it causes mini flood inside the bathroom. Things to improve (in my opinion, that is): 1. to add an extra latch at the entrance door for extra safety, I will not have a peaceful sleep if I am staying alone though. 2. Only have one bedside table. would be nice to have another bedside table so I don't have to place my things on the floor. 3. Dressing table inside the main room not to be placed facing the bed for feng shui purpose (just saying) Overall, I had a nice stay here and the bed is so comfortable. I had a good rest though.

Pro 1. The condo located right next to The Lost World Tambun, if you are going to the lagoon, this condo is the right one. Buggy is outside the lobby area to provide free ride to the lagoon entrance. 2. Check in process is smooth c/w digital lockset. 3. The management company is pretty helpful and easy to liaise with. 4. Balcony facing lagoon, quite nice view. 5. Hot pool besides the swimming pool, relaxing. Con 1. If your trip is to enjoy Ipoh food, the stay is about 30 mins to city center. Pretty far. 2. Cleanliness is an issue. Sticky flooring, yellow stain WC cover 3. Sagging bed, my aunt cannot sleep for the whole night 4. Sagging sofa, my back side basically is on the spring 5. Water flow to the shower head is limited. The water pressure is so low and I would say the flow is merely to wet the body. Water pressure to basin is good.

훌륭한 시설입니다. 매우 깨끗하고 가족 여행에 딱이에요. 체크인도 간편합니다. 수영장은 작지만 개성이 넘치고 디자인이 마음에 들었어요. 테마별로 꾸며진 비즈니스룸과 정원도 좋았습니다. 카운터 체크인도 편리했고요. 강력 추천합니다.

Had a pleasant stay at Hotel Kinta during my recent trip. The hotel is clean, comfortable, and located in a very convenient area—easy access to shops and food spots nearby. Check-in was smooth and the staff were friendly and helpful throughout the stay. The highlight of the trip was definitely the buka puasa experience. The atmosphere felt like the classic P. Ramlee & Saloma era—very lively and nostalgic. There was a live band and DJ that made the night even more happening, and the hotel staff really entertained the guests which made the whole experience feel warm and memorable. Special shoutout to Prem, Adji, Feri & Zack for the great hospitality and fun vibes throughout the night. They truly made the buka puasa experience more meriah and enjoyable. 🌙✨ Overall, it was a comfortable and memorable stay. Definitely recommended for anyone visiting and looking for a place with good vibes during Ramadan.