핀란드 라플란드 소재 레지던스

Bad management during check in. I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM. So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it? Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card. So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!

It was not a very smooth check in initially. Was locked out of the room on one of the nights when returned back to the apartment. Had to call the unlock. Though the response was fast, still it should not happen in the first place.

객실은 매우 넓고 4 개의 객실이 있으며 각 객실에는 주방, 사우나, 세탁기, 커피 머신, 전자 레인지, 오븐, 냉장고 및 기타 시설이있어 매우 편리합니다.

호텔에는 프런트 데스크와 서비스 직원이 없으며 아파트형 호텔로 셀프 서비스 키가 필요합니다. 방의 시설은 풍부하고 편리하지만 내가 사는 방의 캐비닛에는 이전 손님이 남긴 쓰레기 3 통이 있습니다. 악취가 나고 며칠 동안 썩은 냄새가납니다. ( 우리는 쓰레기와 함께 하룻밤을 묵었습니다.

이곳의 환경은 매우 좋고, 사장님도 매우 친절하고 열정적입니다❤️ 자주 도와주시고, 방도 매우 좋고, 집처럼 느껴집니다. 매우 편안합니다. 다음에 기회가 생기면 꼭 여기에 묵을 것입니다. 그러니 두려워하지 마세요