스파 시설을 갖춘 남아프리카공화국 가우텡 호텔

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

A Truly Exceptional Stay at Fairlawns Boutique Hotel My recent stay at Fairlawns Boutique Hotel in Johannesburg was nothing short of outstanding. From the moment I arrived, I felt enveloped in an atmosphere of calm, luxury, and genuine hospitality. This is the kind of property that doesn’t just meet expectations — it elevates them. I was booked into one of the Villa Suites, and it was an experience in itself. The suite was beautifully appointed, spacious, and thoughtfully designed, blending elegance with comfort in a way that felt both indulgent and homely. Every detail from the plush furnishings to the serene garden views contributed to a sense of effortless relaxation. It truly felt like a private sanctuary. The service throughout my stay was impeccable. Staff members were warm, attentive, and intuitive without ever being intrusive. Whether it was assistance with luggage, dining recommendations, or simply a friendly check‑in to ensure everything was perfect, the team consistently delivered with professionalism and charm. The hotel grounds are equally impressive. Lush, tranquil, and meticulously maintained, they create a peaceful escape that feels worlds away from the bustle of the city. It’s the ideal setting for unwinding, whether by the pool, in the spa, or simply strolling through the gardens. Dining at Fairlawns was another highlight. The food was beautifully presented and full of flavour, with a menu that balances creativity and comfort. Every meal felt like a treat. Overall, Fairlawns Boutique Hotel offers an exceptional blend of luxury, privacy, and heartfelt hospitality. My stay in the Villa Suite was unforgettable, and I would recommend this hotel without hesitation to anyone seeking a refined and restorative escape in Johannesburg.

The hotel is very close to the airport, which is convenient for travelers. However, the WiFi was unreliable and kept disconnecting, which was frustrating. It’s okay for a short stay.

나는 Catalyst Hotel에서 좋은 숙박을했습니다. 호텔은 깨끗하고 편안하며 위치가 좋습니다. 직원들은 친절하고 내 st 내내 도움이 되었습니다. 아침 식사는 매일 아침 다양한 옵션으로 정말 좋았습니다. 나는 또한 Sandton Mall까지 무료 셔틀 서비스를 정말로 즐겼습니다. 매우 편리하고 훨씬 쉽게 이동할 수있었습니다. 유일한 작은 단점은 내 방의 발코니였습니다. 그것은 내가 거기에 의자를 놓을 수 없을 정도로 작았습니다. 그러나 전반적으로 나는 여전히 매우 즐거운 경험을했고 호텔을 추천할 것입니다.

좋은 위치에 있는 훌륭한 호텔입니다. 체크인은 순조로웠지만 룸서비스는 조금 느렸습니다. 하우스 키핑은 훌륭합니다. 나는 그들을 너무 좋아합니다. 시설은 훌륭하지만 수영장 지역이 마음에 들지 않았고 항상 많은 사람들로 가득합니다. 그들 중 일부는 호텔에 손님조차 없었습니다. 그래서 당신의 소지품을 그냥 누워서 두는 것이 조금 안전하지 않습니다. 화장실에 갈 때마다 모든 것을 포장해야 한다는 뜻입니다. 수영장 지역에는 특히 오후에 앉아서 쉴 공간이 없었습니다. 바는 음료를 준비하는 데 약간 시간이 걸립니다. 웨이트리스 / 웨이터는 훌륭했습니다. 나는 단지 체크 아웃 시간이 마음에 들지 않았다. 오전 10시 너무 이르고 1시간만 연장하는 데 열심이 없었습니다. 다시 예약하지 않을 것 같아요. 안전 문제. 다른 사람들이 호텔에 그렇게 많이 접근하지 못한다면 다시 거기에 머무르는 것을 신경 쓰지 않을 것입니다.

After a long day I was getting ready to have a hot bubble bath only to find out that there was no hot water. The maintenance staff came to check and casually told me to wait 40 minutes for the water to heat up. It was so late and I was so tired. We ended up having to move to a different room with hot water, only to find out later that night that there were monkeys on the roof making so much noise throughout the night and there was very loud music going into the night from a neighboring property. Safe to say we didn't get much sleep. Not to mention the food we ordered from the restaurant was horrible, the fish was not fresh and the chips were undercooked. The salad was also terrible. We didn't even bother to stay for breakfast after it had taken more than an hour to get someone to fix the broken hair dryer and deliver my pillow which I had left in the previous room. The staff clearly do not care. Our spa treatments were also not that great. I'm quite disappointed as I've heard such good things about this place and I won't be returning. The location is great but for the price I don't think its worth it.

Excellent séjour au Southern Sun de Rosebank. De la prise en charge à l'accueil, à l'installation dans la chambre tout s'est très bien passé. Du personnel (d'entretien, du bar, du restaurant, de l'accueil et de la sécurité) tous ont exercé avec sourire. La chambre était très bien équipée et propre. Le petit déjeuner copieux et très varié. Le restaurant une excellente table et du très bon vin.Une pensée particulière aux personnels qui nous ouvraient tous les jours le portail à l'arrière de l'hôtel nous facilitant ainsi le départ vers le poumon de Rosebank. La piscine bien que fraîche était toujours la bienvenue en fin de journée. Même si quelques menus travaux étaient en cours dans l'hôtel nous n'avons jamais été incommodés. Nous reviendrons c'est sûr. Un grand bravo à l'hôtel et à tout son personnel. Nous reviendrons c'est sûr.

We made use of the free shuttle from the airport to the hotel. The drivers were helpful and friendly. This is a great value-added service. We were welcomed at reception by friendly staff. We were helped to our rooms. The rooms are modern, functional, and comfortable. We went to the 6th floor for dinner. The restaurant and bar there is called Level Seven. The staff there told us it was a privately owned restaurant and bar. We sat in the bar and ordered food and drinks. The staff were very friendly and helpful. Unfortunately, the food was disappointing. The only good thing about the food that night was that the fries were awesome and seasoned well. Breakfast the next morning in the main restaurant on the ground floor was exceptional—friendly staff and really good food. Overall, a great stay, let down unfortunately by the food at Level Seven.

이 호텔은 확실히 내가 가장 좋아하는 숙박 중 하나였습니다. 나는 같은 밤 늦게 숙박을 위해 오후 7시경에 예약했고 직원들은 전체 과정에서 매우 친절하고 수용적이었습니다. 객실은 흠잡을 데 없이 깨끗하고 놀랍도록 넓으며 요하네스버그를 방문하는 동안 경험한 최고의 호텔 숙박 시설 중 쉽게 순위가 매겨집니다. 세부 사항에 대한 관심과 손님의 편안함에 대한 헌신은 이 멋진 시설의 모든 측면에서 분명합니다. 프론트 데스크의 따뜻한 환영부터 잘 꾸며진 편안한 객실까지 이 호텔은 내 기대를 초과하고 도시에서 머물기에 가장 선호하는 장소 중 하나로 위치를 확고화했습니다. 욕실은 약간의 업그레이드가 필요할 수 있지만, 나는 앞으로 요하네스버그를 방문할 때 이 호텔로 돌아올 것이라고 확신합니다.

호텔에 들어서는 순간부터 서비스는 탁월했습니다. 차에서 내 가방을 가져가고 체크인을 위해 리셉션 구역까지 동행해 준 Potter의 환영을 받았습니다. 컨시어지는 내 방까지 놀라웠습니다. 환경은 고요하고 매우 깨끗합니다. 가격도 저렴해서 맛있게 잘 먹었습니다.