We were very happy with the service. The receptionists were all very helpful, especially Bruno, and the room and beds were very comfortable too. When we requested a mini fridge, they efficiently provided us with one. The only thing we didn't like was the fact that we, as hotel guests, still had to pay €4 to park our car inside. This should have been free for hotel guests.
Bel hotel , bien qu'un peu vieux. Les piscines interieurs etvexterieurs sont super. Par contre le restaurant, en particulier les buffets du soir, sont trés decevants et pas du tout au niveau de l'hotel.
Tivemos uma óptima estadia neste hotel durante as nossas férias em família de três dias em Ponta Delgada! Desde a receção calorosa até ao conforto das instalações, tudo foi perfeito. Os quartos eram espaçosos, limpos e bem equipados, proporcionando-nos um excelente descanso depois de dias a explorar os Açores.
O pequeno-almoço era variado e delicioso, com opções para todos os gostos. A localização do hotel também foi um grande ponto positivo, permitindo-nos fácil acesso às principais atrações da cidade.
Além disso, a simpatia e disponibilidade da equipa fizeram toda a diferença na nossa experiência. Sem dúvida, um hotel que recomendamos e para onde gostaríamos de voltar!
Lovely hotel right in the centre of Ponta Delgada, very clean, attentive staff, good breakfast, nice rooms with a small rooftop pool and gym. Situated next to a small park with benches and shade on hot days.
아름다운 섬의 완벽한 위치. 바다가 보이는 방을 구하고 보트가 들어오는 것을 지켜보는 것이 좋습니다. 좋은 아침 식사 선택의 폭이 넓고 멋진 신선한 과일. 직원들은 모두 매우 유쾌하고 행복을 퍼뜨립니다.
훌륭한 수영장은 세심하게 깨끗하게 유지되었습니다. 비가 오면 온수 욕조와 뜨거운 사우나. R3 길 건너편에있는 레스토랑. 정면을 따라 마을과 정박지로 천천히 산책하십시오.
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리뷰 88개
9.3/10
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9.1/10
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NNodynessoThe check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!).
++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra.
-- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.
리리뷰어The hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport.
To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite.
What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was.
The amenities were limited, there is no safe or fridge in the suites.
In the bathroom the paper holder was rusted because it has been positioned under the towel rack.
The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices.
If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats.
I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.
GGusNSA truly wonderful hotel.
With only 9 rooms, the staff focuses on making every guest experience exceptional.
The location is great, central enough to explore the Island and come back too every day. While the view from, and upon exiting, your room will take your breath away every single time.
All of the accommodations are top notch, the bed was supremely comfortable and even the linens and towels had a plush feeling.
Breakfast options can be slightly redundant but the quality and freshness of the ingredients, along homemade jam and juice, as well as a flexibility to switch things up on the menu, more than make up for it.
We the hotel restaurant is excellent for dinner as well. So much so that we ended up defaulting to it more than once during our stay.
We also appreciated small details like the phone they provided upon check-in that followed us everywhere on the island for spur of the moment suggestions and reservations through the hotel!
All in all, highly recommended, my wife and I know we’ll be back!
FFabioDomingue£Tivemos uma óptima estadia neste hotel durante as nossas férias em família de três dias em Ponta Delgada! Desde a receção calorosa até ao conforto das instalações, tudo foi perfeito. Os quartos eram espaçosos, limpos e bem equipados, proporcionando-nos um excelente descanso depois de dias a explorar os Açores.
O pequeno-almoço era variado e delicioso, com opções para todos os gostos. A localização do hotel também foi um grande ponto positivo, permitindo-nos fácil acesso às principais atrações da cidade.
Além disso, a simpatia e disponibilidade da equipa fizeram toda a diferença na nossa experiência. Sem dúvida, um hotel que recomendamos e para onde gostaríamos de voltar!
리리뷰어Bel hotel , bien qu'un peu vieux. Les piscines interieurs etvexterieurs sont super. Par contre le restaurant, en particulier les buffets du soir, sont trés decevants et pas du tout au niveau de l'hotel.
리리뷰어We had a lovely stay at ANC. We spent 2 nights there after flying in from NYC. It was nice to have the pool, the terrace and be in walking distance to the beach (even though when we went there was too much seaweed to swim) most of the people at the front desk were very helpful. You can also walk to Caloura. These were all good things as we got acclimated from jet lag. Peaceful. One person in particular helped me with reservations and good details on our plans. The dinner was good and the breakfasts seem to be the usual fare, a good variety. We’d recommend staying here.
SShirley MerciecaWe were very happy with the service. The receptionists were all very helpful, especially Bruno, and the room and beds were very comfortable too. When we requested a mini fridge, they efficiently provided us with one. The only thing we didn't like was the fact that we, as hotel guests, still had to pay €4 to park our car inside. This should have been free for hotel guests.
리리뷰어I WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA
리리뷰어Clean hotel, budget breakfast. Old pool (not very clean) and no access to the gym. Far from the city and no transfer.
No restaurant, only a bar with regular food like burgers and pizza (not very good).
PPBMLocation is bang in centre of city centre. You can walk absolutely to the heart of the city. Parking can be nightmare. The street on which the hotel is, is narrow and cobbled. We had a tape on our car the second day coz there was a construction on the building it was parked in front. Quite weird. But nonetheless, everything else is quite ok. There’s a lovely pizza place next doors which we felt was better place to have a meal than the restaurant on the property.