작성일: 2024년 9월 12일
John Kemp-Gee
I was somewhat taken aback by your email. I will address your points below.
1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is
In living room and has a direct sea view, no wall view.
- This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves.
2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception.
- There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night.
3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass.
As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day.
- it was explained after check out. I advise you inform guests prior to check in.
4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day.
Our receptionist offered you ear plugs which you refused and you decided to check out on this evening.
- I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website.
5. Our receptionist offered you twice assistance with the luggage wich you refused as well.
- I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance.
I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering.
Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.
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1박당 요금 최저가:USD255
작성일: 2025년 8월 3일
리뷰어
좋은 호텔이었지만, 1박에 250유로 정도의 가격으로 구할 수 있을 때만 추천합니다. 그 이상이면 가격 대비 비싸다고 느껴질 수 있지만, 어차피 흐바르 섬이니 싼 곳은 없죠.
객실은 괜찮았고 에어컨도 잘 작동했습니다.
조식은 아주 훌륭했고, 특히 마르코와 그의 팀은 정말 최선을 다해 손님을 응대했습니다.
위치는 정말 좋았습니다. 무료로 이용할 수 있는 작은 해변 바로 앞에 있었고, 의자는 유료로 빌려야 했지만, 구시가지까지는 해변 산책로를 따라 10분 정도 걸으면 됩니다.
이제 단점입니다.
프런트 직원들은 투숙객에게 별로 신경 쓰지 않는 듯 보였고, 실제로 꽤 불친절했습니다.
둘째 날 객실 정비가 오지 않았습니다. 프런트에 문의하니, “객실 정비를 요청하셨나요?”라고 되물었습니다. 전날에는 기본적으로 제공되었는데, 이런 질문을 받으니 정말 황당했습니다.
객실 청소를 받는 데 몇 시간이 걸렸고, 수건과 비누를 받기 위해 몇 번 더 찾아가야 했습니다.
마지막 날, 가방을 맡기고 도착 후에나 알 수 있는 무료 페리 픽업 및 짐 운반 서비스를 예약했습니다. 짐이 몇 시에 출발하는지 물어보고, 그전에 옷을 갈아입으려 했습니다. 처음에는 3시 30분이라고 했습니다. 그런데 3시에 돌아오니 가방이 이미 사라지고 없었습니다. 그들은 “죄송합니다, 바빴습니다”라고 말했습니다. 결국 옷을 갈아입으려던 계획과 달리 수영복 차림으로 페리까지 걸어가야 했습니다.
사소한 문제일 수 있지만, 이는 그들이 투숙객에게 얼마나 무관심하고 자기들 마음대로 말하는지를 잘 보여줍니다.
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1박당 요금 최저가:USD402
작성일: 2025년 5월 11일
리뷰어
Fantastic hotel, 5 minute walk from the ferry terminal and bus station. The resort is small but makes for a quiet holiday which is exactly what we were looking for. We were upgraded to the harbour suite which is a stunning room, although no balcony, didn’t bother us, just to make others aware. Shower gel and shampoo are Ritual branded and smell lovely. The food is fabulous, breakfast is buffet style and dinner (for half boarders) is chosen off the menu. Really high quality and believe they were Michelin recommended for 2024. They even gave us a breakfast bag as we were checking out very early.
The staff are fantastic, very friendly and can’t do enough for you. This was the case from reception, restaurant to the roof top bar. All were great.
The rooftop bar was a brilliant place to sit and watch the sunset and the ferry coming and going.
The pool is covered and heated with a separate area for sunbathing. There’s also a couple of saunas you can use. The smallest gripe, it would be good to trim the top of the trees which blocked the view from the sun terrace.
Would absolutely stay here again for a chilled and relaxing holiday.
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1박당 요금 최저가:USD216
작성일: 2024년 8월 18일
리뷰어
Excellent location and only about 3 minutes walk away from the Old town area.
This hotel is very new and the rooms are spacious (for Europe standards) and very clean/modern.
They have a nice bar area downstairs and the breakfast buffet is excellent as well.
Its right on the waterfront so you get some great views of Split.
There is also underground parking at a reasonable price per night.
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1박당 요금 최저가:USD478
작성일: 2026년 8월 6일|씨 뷰 더블룸 (발코니)
GC_MillerAn outstanding adults-only retreat where the people truly make the experience unforgettable. We spent five nights on the half-board package and genuinely didn’t want to leave.
A special thank you to our head waiter, Richard, whose warmth, professionalism, and genuine hospitality made every meal something to look forward to. His attention to detail and friendly personality elevated our entire stay.
The hotel itself is superbly located, just a short walk from the crystal-clear water. The pool is fantastic, the food was consistently excellent, and the rooms were quiet, modern, and exceptionally well soundproofed. The small fridge, powerful shower, and comfortable bed made it easy to relax after a day exploring Brač.
Hotel Milna Osam exceeded our expectations in every way. We will absolutely be returning and would happily recommend it to anyone looking for a peaceful, high-quality stay in Croatia.
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1박당 요금 최저가:USD206
작성일: 2025년 8월 17일
AdamsKate
The location is right on the beach which is nice if you want that, but otherwise a bit far from the downtown, and taxis are very expensive here, so it would cost at least 25€ to get from hotel to town. The room and view were lovely, but when I moved a rug there were bugs crawling under it. The pool and spa looked amazing but we didn't have time to go so I can't say much more than that. The breakfast was top notch, amazing, lots of delicious options for every person -- spoilt for choice. Loved the amphora displays in the lobby.
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1박당 요금 최저가:USD248
작성일: 2024년 10월 10일
Marino Franinovic
We recently had an incredible stay at Hvar Places Hotel by Valamar in Stari Grad, and I must say, it was a fantastic experience for the whole family! My kids were absolutely delighted with everything the hotel had to offer – from the beautiful surroundings to the well-organized activities. The entire atmosphere was welcoming and relaxing, perfect for a family getaway.
A special thank you goes to Mr. Ivan Polak, who truly went above and beyond in making our stay seamless and enjoyable. We arrived with a private boat, and his assistance made the entire process smooth and stress-free. His exceptional hospitality really set the tone for a memorable vacation.
We can't wait to return and create more wonderful memories here!
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1박당 요금 최저가:USD258
작성일: 2025년 8월 18일
Zambrano
Great location, good equipments, very nice view from the restaurant and pool, good service, good breakfast, staff is nice. The hotel is a bit overpriced for the size, comfort and view of the room. Drinks and meals are also expensive. Prices are unreasonably high all around the city actually.
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1박당 요금 최저가:USD261
작성일: 2024년 4월 22일
리뷰어
프론트 데스크의 고객 서비스는 훌륭합니다. 그들은 참을성 있게 우리를 지역 음식과 명소로 안내합니다. 객실은 매우 깨끗하고 아침 식사도 훌륭합니다. 스플리트 가시는 분들께 추천드려요..
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1박당 요금 최저가:USD234