”브리타니아 호텔 소유”라는 말이 딱 맞는 말이 아닙니다. 즉, 객실 상태가 좋지 않다는 뜻입니다.
이번에는 발코니 문에 잠금 장치가 전혀 없어서 발코니에서 들어올 수 있었습니다.
호텔 측에 방을 바꿔 달라고 계속 요구해야 했습니다.
새 난방기는 여전히 문제입니다.
몇 달이 지났지만, 방에는 안내문도 없고 보조 난방도 제공되지 않습니다.
또다시 리셉션 앞에는 객실이 너무 춥다고 불평하는 사람들이 줄을 서 있습니다.
추운 겨울에 추운 방에 들어가는 건 용납할 수 없습니다. 변명은 ”운영비가 너무 많이 든다”는 것입니다.
We were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
Great hotel .large well equipped rooms . A bath in shower. Had 2 fans.ironn hairdryer and a fridge. 2 double beds in room. Plenty of tea and coffees. Large open reception area and reasonably priced restaurant. Great pool . jacuzzi.steam room and sauna with free towels.hotel was clean and tidy . Staff were friendly
Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
Lovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
아주 좋은 경험, 접수 원은 체크인에 도움이되었고, 방은 좋은 전망으로 깨끗했고 아침 뷔페는 훌륭했습니다. 스타 벅스 커피는 술집 지역에서도 제공되며, 술을 마시거나 가져갈 수 있습니다.
나는 헬스 센터를 사용하지 않았지만 합리적으로 좋아 보였습니다.
조용하고 깨끗하며 효율적입니다. 다시 사용합니다.
We booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
방은 크고 깨끗하고 깔끔하며 조용하고 좋은 서비스, 수하물 배달, 택시 호출, 맛있는 아침 식사. 방은 매우 넓고 파티션이 있으며 큰 침대가있는 공간, 수면용, 그 옆에 이야기 할 소파, 책상, 식탁, 커피 머신, 냉장고, 냉장고에 무료 음료가 있습니다. 이 호텔을 선택하는 것이 좋습니다.
아주 좋음
리뷰 121개
8.4/10
객실요금 최저가
THB2,311
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아주 좋음
기본적인 호텔입니다. 지난 몇 년간 가격이 올랐지만 여전히 가성비가 좋습니다. 뷔페 스타일 음식이 다양하고 가격 대비 가성비가 좋습니다.
GGaryGreat hotel .large well equipped rooms . A bath in shower. Had 2 fans.ironn hairdryer and a fridge. 2 double beds in room. Plenty of tea and coffees. Large open reception area and reasonably priced restaurant. Great pool . jacuzzi.steam room and sauna with free towels.hotel was clean and tidy . Staff were friendly
리리뷰어We were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
리리뷰어We booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
AAllanChecking in at reception was quick & easy. The room was spacious with a large king-size bed which was comfy and the room was toasty. Good value, would recommend and stay again.
리리뷰어Lovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
Mmum and daughterDisappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
리리뷰어Lodges in nice wooded setting. Peaceful and despite the trees still had the sun shining thru. Was there at a warm spell no fans or any other cooling devices so lucky we had our own. Also there didn’t seem to be a phone to call reception but otherwise well equipped lodge and plan to stay a bit longer next time to fully enjoy the location and lodge.
리리뷰어방은 크고 깨끗하고 깔끔하며 조용하고 좋은 서비스, 수하물 배달, 택시 호출, 맛있는 아침 식사. 방은 매우 넓고 파티션이 있으며 큰 침대가있는 공간, 수면용, 그 옆에 이야기 할 소파, 책상, 식탁, 커피 머신, 냉장고, 냉장고에 무료 음료가 있습니다. 이 호텔을 선택하는 것이 좋습니다.