수영장 시설을 갖춘 불가리아 블라고에브그라드 호텔

The hotel is fine if you’re arriving by car. However, I arrived by bus, and it’s about 3.5 km uphill from the bus/train station and around 2.5 km from the city centre. The biggest downside for me was that the showers in the sauna/pool area were out of order. It’s hard to understand how guests are expected to use the sauna without functioning showers, people were going straight from the sauna to the pool while still sweaty. Another major issue was the lack of basic kitchen equipment in the studio, there wasn’t even a single pot, which defeats the purpose of having a kitchen. On the positive side, the hotel was clean, and most of the staff were friendly.

The hotel past its prime. The Spa is still good. Don’t really deserve 5 stars.

I have a special experience with this hotel. So I am staying for 2 nights. On the first night, they gave me a disabled room instead of what I had booked. I have tried to speak to the receptionist but have been told that it is fully booked, so they are not able to provide the room type that I booked. When I checked in, they did not mention anything about that. So I would advise to double check when you get into your room.I have talked to trip.com, and they informed me that the hotel has actually upgraded my room with a balcony. But I don't actually use the balcony and I would like to get the room type that I booked because that is what I need. So trip.com has sorted it out for me with the hotel manager and they agreed to change the room for me on the second night. I would say the room that I booked is much more bigger than the room that I stayed on the first night. There are pictures for both room below. I am glad that trip.com can sort this out for me and the hotel has changed it for me. Otherwise I probably will make a complaint about that. So, I am quite satisfied about sorting out the query. The room is clean in general. However, the pillow is not comfortable at all. A basic selection of breakfast. Location is quite good as it is only 5 to 10 minutes walk to ski schools and the resort. It is close to the restaurant as well. Staff are good, but I found a bit difficult to communicate in English. They can speak English, but I would say only basic conversation. The ski school in the hotel is too expensive. Although they said it is a VIP course but you can found somewhere cheaper in about 5 minutes walk.

温泉游泳水温舒適，桑拿設備齊全。房費中含極其優質晚餐，為泡過温泉的住客迅速補充能量。酒店景色優美可遠望皮林山的雪頂，非常漂亮！

훌륭한 시설을 갖춘 놀라운 호텔. 훌륭한 관리. 좋은 음식과 쾌적한 직원

우리는 9월 10일에 정착했고 호흡기 소녀가 도착한 직후 우리는 그들의 시스템에서 1명만 지불했다고 확신했고 3박 동안 2명을 지불하겠다고 제안했습니다. 우리의 끈기 후 그녀는 누군가에게 전화를 걸어 모든 것이 정상이고 우리 모두는 지불했다고 밝혀졌습니다. 그녀의 쪽은 우리가 ******인 것처럼 무례했습니다. 또한 우리는 2개의 별도 침대가 있는 방을 예약했는데 사진에는 그런 방이 있었지만 우리는 1개의 침대가 있는 방을 주고 2개의 침대가 있는 다른 방으로 변경했지만 롤링하고 2개의 침대를 요청해야 했습니다. 그녀는 또한 세탁기가 고장났다고 보고했고 2일 후에 다른 소녀는 건조기만 고장났다고 말했고 우리는 물건을 씻기 위해 앉지 않았습니다. 방은 한 벽에 철도가 작동하지 않았고 TV도 작동하지 않았습니다. 주방에 스토브가 있지만 팬이나 팬이 없어서 아무것도 요리하지 않습니다. 아침 식사는 꽤 좋았고 선택할 것이 있었고 아침 식사는 방이 정말 깨끗했고 스파와 수영장에는 그 당시 사람이 거의 없었지만 구입할 수있었습니다. 레스토랑에서의 저녁 식사 옵션은 그다지 많지 않으며 레스토랑은 일주일에 3일뿐이며 저녁 식사에는 너무 늦습니다. 그네에는 특별한 트레이너가 없고, 한 명이 부러져 남편이 중요했고 화가 났습니다. 자신의 차가 있고 조용히 지내러 가면 거기에 갈 수 있습니다.

전반적으로 괜찮았으나 시설 리뉴얼 필요

Хорошее место . Отличный Спа . Очень хороший завтрак . И странный, без улыбок персонал . Когда мы зашли в ресторан , с нами не поздоровались . Мы посидели 3 минуты и вышли . Обедать не получилось . А вот на завтрак мы уже сами все взяли и съели . Здороваться не нужно . Лишь бы была еда . Персонал в СПА кстати оказался вежливым .

Very nice place and for a great price. The receptionist didn't speak English so we used Google translate, but once done, we got a quick and good service. The hotel is a bit distanced from the main street and the gondola to the ski area, but it's quite and good for driving to the mountain.