My transit hotel before leaving KSA after fews weeks in Jubail. 35-45 min to airport. Nearby Dammam corniche. Lots of restaurant nearby can be reach by walking distance. Wish to stay more days here.
First I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
للمره الثانيه اسكن الفندق مناسب جداً للعالائلات اشكر الاستاذه منيره من الأستقباال سكنت في الدور الأرضي هناك بغض الملاحضات رغم سهولة دخول الحركه الا ان الغرف ليس فيها نوافذ تفتح وبعضها يفتح على ممر وفي المساء يكشف الخصوصيه نرجوا من الاداره تنبيه النزلاء بهذا الخصوص
I arrived at 3pm which is the check-in time but the room was not ready and i had to wait for almost 2 hours to check-in. The hotel upgraded my room which is totally unnecessary.. they also do not have a bath tub.. and there are not a lot of selections and options in TV channels.. The hotels in saudi are somewhat missing of the welcoming vibes and service standard is low..
Every thing in hotel is great it is very clean and the food is very delicious with good variety
The room space is good and they provide stove and microwave which is very helpful for family that stay multiple days
The only comment is about the mattress it is very stiff actually not very comfortable and the swimming pool is very small and i think it should be at least covered from sun heat
익익명 사용자My transit hotel before leaving KSA after fews weeks in Jubail. 35-45 min to airport. Nearby Dammam corniche. Lots of restaurant nearby can be reach by walking distance. Wish to stay more days here.
리리뷰어For a first-time visitor to Dammam, Saudi Arabia and for the amount that I have paid for, staying at Boudl Al Shatea was, to me, a great decision. Everything that I needed in a hotel for a relatively short 3-night stay was present specially in terms of the room amenities and available facilities at the hotel (e.g. swimming pool). I also appreciated the Reception officer offering to guests Saudi coffee and dates while they do their check-in/check-out procedures. This apparently simple but kind gesture gave me a very nice impression about Saudi culture and hospitality. The room I was assigned was spacious, clean and smelling nice, and fully furnished. The housekeeping staff did an excellent job in ensuring the cleanliness and orderliness of my room and this was true for the rest of the hotel's premises. In terms of location, the hotel is a short taxi/Uber/Careem ride away from the Dammam Main Bus Station (if you are coming from King Fahd International Airport via the Eastern Region Bus). There is also a not-so-vibrant mall next to the hotel (called Al Shatea Mall), which thankfully had a Carrefour Hypermarket giving me easy access to whatever I had in mind to eat (like breads/pastries, fruits and Saudi treats/snacks). Restaurants and fast food chains are also aplenty and are short walking distance away from the hotel. However, if you would need to explore the more known tourist areas/attractions in Dammam, walking is not an option as these are a bit far off and would require booking a taxi/Uber/Careem. But given another opportunity to visit Dammam in the future, I would definitely choose to stay at Boudl Al Shatea again.
KkareninagurlFirst I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
리리뷰어Every thing in hotel is great it is very clean and the food is very delicious with good variety
The room space is good and they provide stove and microwave which is very helpful for family that stay multiple days
The only comment is about the mattress it is very stiff actually not very comfortable and the swimming pool is very small and i think it should be at least covered from sun heat
HHoustonian일찍 도착하면 하루 더 돈을 내는 건 상관없지만, 왜 거짓말을 했는지 이해할 수 없었습니다. 체크인을 위해 예약한 날 오전 3시 30분에 호텔에 왔습니다. 전액을 내라고 했지만 아침 식사는 제공되지 않았습니다. 프런트 데스크 직원은 제가 예약한 금연 객실이 없어서 12시에 아래층으로 내려가 다른 방에 다시 체크인하라고 했습니다. 다 괜찮았습니다. ”5성급 호텔이기 때문에!” 로비 소파에 몇 시간을 보내지 못하게 했습니다(다만 지난 며칠 동안 저와 제 동료를 포함한 사람들이 커피나 간식을 사지 않고 소파에 계속 머무는 것을 보았습니다). 제가 겪은 고통은 방을 바꾸기 위해 오후 3시까지 기다리라고 했다는 것입니다. 프런트 데스크에 여러 번 전화했고 결국 중국으로 다시 전화해서 Ctrip에 문의했습니다. 7시간도 안 되는 숙박으로 하루 종일 변경해 준 직원이 제 휴대전화에서 Ctrip 예약을 보았습니다. 영어: 프런트 카운터의 여인이 내가 다른 예약을 했다는 걸 몰랐다고 했어요! 그들이 호텔을 관리하는 데 어떤 시스템을 사용하는지 이해할 수 없어요. 결국 짐을 챙겨 점심을 먹으러 나갔다가 오후 1시 30분에 다른 방을 받았어요. 하드웨어와 관련해서 침대 앞 벤치에 대해 불평하고 싶어요. 딱딱하고 무거운 물건이었는데, 밤에 화장실에 가거나 잠을 자러 돌아올 때 부딪히면 무릎이 부러질 정도였어요. 왜 그렇게 작은 방에 모든 걸 집어넣으려고 하는지 이해할 수 없었어요. 아침 식사 샐러드 격자에 모래가 있었어요. 제가 운이 없었을까요? 어쨌든 항상 5성급에 머무는 사람으로서 저는 앞으로 이 호텔에 다시 오지 않을 거예요.
익익명 사용자We are not satisfied just because one reason that, the first moment we arrived, do not give us the exactly correct room .
We booked Executive King Room With Sea view which is RMB1600 per night ,but they show us normal single room which is worth RMB800 per night ! They just do not give me correct room let us live small room, and also never tell us it could be lower price if we agree to live into small room.
It is unfair !! So we do not agree, we wait and wait asking them change us to correct room. We really need Executive King Room With Sea view.
Finally they bring us to the correct room and we live that correct room “Executive King Room With Sea view” but it waist us waiting for one whole hour for just this situation.
We think they are not honest, we think surely it is very very simple they check via their computer their system they could very easy know it surely have the empty room “Executive King Room With Sea view”, but they let us wait for one h whole hour before we could enter the correct room. In fact at that time we are so tired after more than 4 hours driving from Riyadh city to Al Khobar.
I am not satisfied for this matter.