주차장 시설을 갖춘 사우디아라비아 메디나 호텔

My stay at Al Manakha Rotana Madinah (Aug 19-22) was below expectations. The room shown on the website does not match reality at all. I specifically booked a Partial Haram View room as advertised, but I was placed in a room with no view whatsoever. This is misleading. The price per night is too high compared to the actual quality and service provided. There are many other hotels in Madinah at the same price range with much better quality, facilities, and service. I do not recommend staying here at all. Very disappointing experience.

숙박 기간 동안 몇 가지 문제가 있었습니다. 첫째, 발코니 유리문이 제대로 닫히지 않았습니다. 호텔 측에서 이미 이 문제를 알고 있었던 것 같습니다. 기술자가 와서 확인도 하지 않고 바로 고쳐주었기 때문입니다. 하지만 저는 두 번이나 전화를 해야 겨우 담당자가 왔습니다. 둘째, 서비스 품질이 가격에 비해 떨어졌습니다. 조식 공간도 매우 좁았습니다. 거의 만석이었는데 테이블 간 간격이 너무 좁아 불편했습니다. 또한, 호텔에서 정시 체크아웃을 요구하는 것은 이해하지만, 체크아웃 절차가 너무 서두르는 느낌이었습니다. 12시 15분과 12시 55분에 또 전화가 와서 체크아웃 시간을 재촉했습니다. 체크아웃 시간을 엄격하게 지킨다면 체크인도 마찬가지로 신속하게 처리해 줘야 하지 않을까요? 마지막으로, 체크인 시간이 일관성이 없었습니다. 트립닷컴 예약 확인서에는 체크인 시간이 오후 2시로 명시되어 있었는데, 호텔 측에서는 체크인이 오후 3시에만 가능하다고 알려왔습니다.

My recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances. The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable. As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram. Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times. Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day. Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city.

Hotel location was amazing, staff was great and very helpful. Room could be more clean though.

⭐⭐⭐⭐⭐ 5/5 – Amazing 7-Night Stay at Pullman Zamzam Madinah I had an amazing 7-night stay at Pullman Zamzam Madinah, and everything exceeded my expectations. The location is perfect—just a short walk to Al-Masjid an-Nabawi, making it incredibly convenient for every prayer. My room was clean, spacious, comfortable, and offered a beautiful view that made every morning and evening even more special. The staff were friendly, welcoming, and always ready to help with a smile. The housekeeping service was excellent, and the hotel facilities were well maintained throughout my stay. The breakfast buffet offered a great variety of delicious food, and the overall atmosphere of the hotel was peaceful and relaxing. Thank you, Pullman Zamzam Madinah, for making my stay so memorable. I truly enjoyed every moment of my 7 nights here, and I will definitely choose this hotel again on my next visit to Madinah. Highly recommended! ⭐⭐⭐⭐⭐

메디나를 여러 번 방문했지만 이 호텔에는 처음 묵어봤습니다. 위치는 괜찮아요. 남녀 기도 출입구 모두 가까워서 기도 시간에도 편리하게 이동할 수 있습니다. 걸어서 10분 정도면 갈 수 있어요. 호텔 바로 앞에는 음식점들이 많고, 작은 노점상이나 맛있는 파키스탄 음식점도 있습니다. 호텔 자체는 약간의 보수가 필요해 보입니다. 객실 문짝의 페인트가 벗겨지고 가구도 낡았어요. 하지만 비데오(BYREDO)라는 훌륭한 브랜드의 세면도구가 비치되어 있어서 좋았습니다. 엘리베이터는 매우 혼잡해서 우리 층까지 오는 데 시간이 오래 걸렸고, 1층도 마찬가지였습니다. 아침 식사는 평범했지만 신선했습니다. 직원들의 서비스는 흠잡을 데가 없었고, 특히 프런트 데스크의 페라스와 객실 청소 담당 직원은 최고였습니다. 전반적으로 즐거운 숙박이었습니다.

This hotel is so good. I love food there. So nice. Buggy always there so no need for long waiting time. Its have farmasi and supermarket inside there.

It was excellent and beyond, this trip is very memorable especially from the service given by Ethar and other staff, very welcoming, very sincere.

A 5* hotel close to Masjid Nabawi. Two towers. Easy access to the Mosque. We were given an accessible room. Very spacious. Kitchenette in the room with coffee machine, fridge and sink. Highly recommended.

It was pleasant stay over all , check in was super quick , rooms were spacious and tidy , bathroom was nice and clean with all utilities, don’t forget to turn on heater switch before using warm water , break fast was plenty with buffet including hot and cold items, shuttle service was provided with timings set but Madina Masjid wasn’t that far so could walk 10-15 minutes, staff was very welcoming and helpful, never had complaints during my trip , would definitely stay again on my next trip .