Thompson Zihuatanejo, A Beach Resort by Hyatt

The beach in front of the hotel is very busy with locals. Folks come with their umbrellas and chars in large groups that blocks the beach views from the very expensive hotel. Also, Thompson used to have live music in the evenings but not anymore. Disappointing over all.

By far the best property in Zihuatanejo and Xtapa in every aspect. We will be back!!

Everything was great but they are still holding money on my credit card from when we checked in and out. They need to take it off when ppl leave

This is a nice quiet beach front hotel on a beautiful beach, playa de Ropa. The service was amazing, very accommodating for all your needs. You can’t beat the sunsets, and the food at Hao was delicious for breakfast lunch and dinner.

The Hotel is beautiful, very well preserved. What I didn't expect was that, eventhough the hotel is pet friendly, the beach where it is located no. So the pet is not allowed to leave the hotel or even touch the sea.

This was probably the best overall experience I’ve ever had at a hotel. The staff is outstanding, the grounds are lovely, the proximity to the beach can’t be beat, and the on-site dining options are way above average.

Every time we return to the property it feels like coming home. We took a large group of friends "27" adults and kids. We were able to get reservations everywhere we wanted to eat at the times we wanted. A shout out to all our Mexican Family, Eddieberto, Diego, Juan, Sarah, and front desk staff.

Great location and beach. Friendly staff.

This property is nice place to stay, if you like quiet, swimming in the beach, the best beach in Mexico guaranteed. Food is OK, they need to improve on that, there are options allong the beach with nice resample priced restaurants. The workers there are nice and friendly, and more friendly if you tip. Taxi to the hotel from the airport is about $35.00,or 500 pesos. We stayed 7 days, and it went so fast, walk the beach and lay on the nice lounge chairs.