판시온 빌라 안토니오

Catastrophe !! Terrible !!! I wrote already my story in reviews in google maps , but im writing here the conclusion , never think to go there !! Boycott this place !!!! It is a group of scammers who are trying to steal and harass you .

From what was suppose to be our first vacation with our new 6 month old baby - it turned into hell! We arrived to the hotel, everything seemed great at the time. We checked in- the room was outdated but ok. As we have a baby - we requested a baby crib and emailed the property about it in advance which they confirmed. Long story short. There was no crib and no air conditioning. It was 40 degrees outside and even warmer inside and we knew the baby would not sleep at all. We spoke to management which initially was super nice but then the owner came and basically said “ what do you want, I’m hot too” and basically told us that if we don’t like it to leave. We told him we would have to check out and asked if we would receive a refund through booking and he said yes. We packed up the room and baby and cut our vacation short. Fast forward when it came time for the refund. Antonio claimed that they gave us a crib and that the room had air conditioning and was fine. He lied as if nothing happened and took $600 dollars and we didn’t even stay there. When I looked deeper into his reviews I found many people that said he did similar things to them! I wish there was a zero rating because this place outside from being outdated lacks ownership integrity! Worst experience ever and such a disappointment.