Over the years we have often stayed at Rooms 34 while visiting family in Zagreb. It was always a delight. However, the last few visits have proved disappointing. Signs of disrepair (broken door molding, broken floorboard, broken bathroom fixtures, broken curtain rigging, even once a smell of mold) had not been repaired even when returning to the same room a few months later. Nothing was repaired. As well, in the past, the Ladies at Reception were always warm and helpful and professional (Dora, Monika, Angela.:). Unfortunately, on this last visit, one of the girls behind the front desk (I think her name was Tia) was apparently too distracted by her phone to respond to our “Good Day” as we passed by the desk one afternoon. And a few days later, when we asked her a question regarding booking an extra night, she appeared inconvenienced (almost annoyed) to have to look up from her phone, then gave us a short and curt response. A dissatisfying and regrettable experience. Needless to say, we will not be returning to Rooms 34. (PS. We have always booked directly with the hotel, so our only option for review was on TripAdvisor)
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