애프리콧 호텔 예레반

Apricot Hotel Yerevan Our stay at Apricot hotel was relaxing and comfortable. We got the Petrosian suite which is designed with all kinds of chess paraphernalia. The Soviet style chess timer is an interesting antique touch. The breakfast service was good, while the spread was average. A special shout out of thanks to Maria and Martin for their warm, friendly and professional customer service.

Writing this review while in the hotel itself. As a person who resided in Apricot Yerevan several times within the span of couple of years, I must say that the service, customer service and information quality have declined SEVERELY. Booked a deluxe room, because I stayed in their deluxe rooms before and I really like the layout and the bathtub they have. They send me a message saying that we would like to upgrade your stay with us to a SUPERIOR room… I checked in, and got shocked by the room. The room doest fit to be anything but a standard room. Had a word with the reception staff, and he simply goes as “The entire hotel is booked” and simply sat on his phone and started watching videos… I checked with another hotel “DoubleTree By Hilton” which is a MUCH BETTER OPTION.. and they were more than happy to welcome me at a very discounted rate +++ upgrade my stay to superior suite. When I started discussing with the staff the matter of going to another hotel, a magical deluxe room happens to be available… WHY SAY NOT AVAILABLE SINCE THE START?????? Checked in to the room and went out to walk in the city or Yerevan. I come back for a quick recharge, and the AC is not working “Wrong Setting” I called the receptionist, and she goes as, there is nothing I can do right now because the people responsible about the AC are gone for the day… HOW IS THAT MY PROBLEM TO DEAL WITHHH??????? I fixed the AC by myself… The hotel is nice in terms of design and look… the service USED to be AMAZING but unfortunately not anymore… Dear Apricot Management, if you are reading this, you better scale your level of service up otherwise the market is going to LITERALLY wipe you out… There is a lot of great hotels nowadays in Yerevan and most importantly, names that tourists are VERY MUCH aware of.. Mariot? DoubleTree By Hilton? Novotel? HolidayInn? I would rather stay in a brand that I know and that is existing in the country I live in, than stay in a local hotel “NO DISRESPECT MEANT” and get a Horrible experience that is able to ruin my entire trip that I paid SO much money on to simply enjoy my time…