Hôtel Sentido Marillia Resort & Spa

The hotel is beautiful, the beach is beautiful, the sea is clean, the service is a bit slow, the beach towel service is very impractical. You give euros at the reception, for that they give you dinars and then towels, you get back dinars that cannot be taken out, so you have to exchange them at the airport for euros with a loss. The food is decent, everyone chooses, but for breakfast there is only water, there are no postmixes with juices and coffee. You are full before they bring water. Coffee sometimes in a cup, sometimes in a cup, you can't even make tea yourself. The drinks are quite good, they don't make mojitos! There are three cocktails to choose from, white wine, rose wine, red wine, beer and hard alcohol. The environment is beautiful, the beach is clean, but it can't be compared to the service in Egypt.

Upon arrival, the woman at the front desk declined to exchange pounds for dinars, stating she had no cash available. This was surprising, as she was visibly handing over large amounts of money to another guest checking out just moments after in front of me. Later that day, when the staff changed over, a gentleman at reception exchanged my money without hesitation. The room was clean, well-organized, and offered a comfortable environment throughout my stay. However, I did encounter a recurring issue with the shower, which leaked consistently onto the bathroom floor during use. To reduce the risk of slipping, I had to place several towels down each time. This could pose a safety concern and may benefit from maintenance attention. Solo female travellers be aware! During my first few days, the woman cleaning my room appeared to assume I was alone (although I had family staying nearby). She entered my room uninvited on multiple occasions, including once while I was in the shower, despite the room already being cleaned. This behavior stopped once she realised I was not alone Guests should be aware of the henna lady positioned at the rear of the pool area. On one occasion, she approached our sunbeds and was persistent in offering her services. When we asked for a price several times she would not give one so we politely declined. Once we declined, her demeanor changed and she became quite rude, telling me to remove my sunglasses so she could talk to me In a confrontational manner. I found this a quite funny as she had sun glasses on but unfortunately disrupted the otherwise tranquil atmosphere. This interaction may be worth addressing to preserve the relaxing environment for all guests. The was canteen was presentable, clean, and well-maintained, contributing to a comfortable eating area. While the food was repetitive, with the same options served each day, the meals were nonetheless enjoyable and consistently well-prepared. Tipping is a significant part of the service culture here. We tipped regularly and noticed that service in the restaurant, room and bar was considerably more attentive compared to guests who did not tip. Simba from the animation team was an absolute ray of sunshine. His warm, welcoming presence lit up the atmosphere every day. He’d always take the time to chat, invite guests to join in games. There was something genuinely uplifting about being around him. Simba made the experience memorable. I truly appreciated him and feel lucky to have crossed paths with such a kind spirited soul. The beach was impressive. It was clean, with warm, clear water with beach activities available. However, getting a sunbed could be challenging if arriving later in the morning. In summery, the hotel itself was clean, tidy, and presentable. The pool area offered a peaceful and relaxing atmosphere, and the beach was well-maintained with warm, inviting sea water, a lovely setting overall. I enjoyed my stay overall, but a few staff let it down. I w

It was a wonderful time at Sentido Marilla Resort & Spa. The atmosphere was awsome. And tehe service was very helpful and kind. We enjoy the mills a lot. Thank you for great hollyday.

We’ve just got back from a week’s stay here and I honestly have nothing bad to say at all! The rooms, the decor, the cleanliness and facilities of this hotel were all more than we could have asked for! I really can’t understand the negative comments especially regarding sun beds as there were free sun loungers all day long! The service is absolutely exceptional! You don’t have to tip, but a little really goes above and beyond! It was our first time in Tunisia and we would definitely return and recommend this hotel to anyone! We went out to the Medina and ate in BB House which was absolutely stunning and so cheap! We did jet ski’s on the beach, quad biking with the hotel rep and booked the Holy City and El Jem Collesseum excursion through TUI - they were all fantastic and we wish we’d have booked for longer so we could have done more Special shout outs for exceptional service : Fadi - reception bar Jamel - reception bar Kaled - reception bar Sami - pool bar Jamel - waiter Mohamed - waiter Riadh - waiter Malik - pool waiter Mourad - lifeguard Imtidhan - cleaner Fefe and Sam - animation

The hotel wasn’t as I expected, internet doesn’t work in the room when asking the receptionist the same speech we gonna fix it but nothing was done, I asked for an iron to iron a shirt the guy told me we only have 3 in the whole hotel and they are with customers there’s no full size mirror in the room ,in the bathroom there’s no a shelf to put your shampoo and shower gel they must be put on the floor and many cockroaches at night the receptionists are not helpful the food wasn’t that bad the same thing everyday so I don’t recommend this hotel can find better for less money

I usually review via Google but to fit this in it needs to be on Tripadvisor. We recently stayed at the Sentido Marillia Resort & Spa for a week. The hotel has/is still undergoing renovation. Overall, the hotel was okay but should be very good once getting going properly. Currently it’s only just fit for guests. I’ll give my honest and fair review here. Location: The hotel fronts the beach for Yasmine Hammamet looking out into the Gulf of Hammamet. The hotel is a great location for excursions to the north and south of the country taking equal times for north and south. The hotel is only a 10-15 minute walk from the Medina and other local attractions such as Carthage Land. 5/5 Reception and Greeting: Check-in took our passports and told us to get food. Fair enough, but it was midnight and we wanted the room straight away. They gave us the key card and asked us to wait for a staff member to guide us to the room because ‘they have been having issues and the staff member needs to check the room with you to make sure all is well’ – they also reminded us that if we needed money there was a cash machine, odd but this makes sense in a moment. The check-in did not provide us with any information on where things in the hotel were but did at least let us know restaurant times. The bell boy then took our suitcases to our room. The bell boy took the cases into the room and stood looking around at the ceiling, not to check for issues, they demanded a tip, my response was I have no cash right now (I’m not pulling cash out the ATM to tip the bell boy). After tapping his pockets/jiggling change I had to pull out my wallet to show I did not have cash. We used reception a few times, overall, pretty good. Exchange rate is 1GBP – 3.937D: 98.4% Excellent!! On check-out we gave the key but did not get a thank you for staying or questioned about out stay so no chance to provide feedback on the room. My feedback to the reception team is to welcome guests, ask about their stay. I also recommend giving guests information on what the hotel has to offer, a small pack or similar – perhaps put this in the room and make a magazine with local attractions and obtain sponsors from local bars, locations etc. Maybe even information on your other hotels. They did provide us a room to use for a shower due to late departure from the hotel, this was greatly appreciated. That room flooded too, but not as much. 3/5 Rooms: We stayed in a twin room with a sea view. Rooms are spacious with large beds, sofa, desk, air con, and other amenities. However, they are not completely as shown in the images. Some of the decorations are missing. They have been thrown together too quickly to get the hotel open. The desk in our room (102) was already hanging down from the wall. The shower took too long to warm up by which point the floor was flooded with water - the floor is flat with no sealant around the shower. The water pools and leaks into the bathroom. Multiple guests have had is