I am going to break this review down into parts speaking about the hotel, food, and staff Check in: We checked in quite late at night and was still greeted by friendly staff, there was a slight language barrier but that is the case with most people there. They will most likely speak Arabic and French, so google translate is handy. We was given 2 key cards as there was 2 of us in the room. When we arrived in the room there was 2 bottles of water and a clingfilmed plate with salami, boiled eggs, cheese and salad and a pastry, Despite being warm it was a very nice gesture , and we did arrive late. We even came back down to ask reception questions whilst it was still late and he was very friendly and helpful. The only negative part of the check in was the transfer from the airport. We were crammed in a small van, which took 3hrs, and the driver was speeding and all over the place. But that is down to Love Holidays not the hotel. Room: When booking we booked a superior double, this room dose not exist, do not book it! We was however given the best room possible and staff apologised for this. Our room had 2 single beds, the mattresses were very firm as well as the pillows, we had to ask for more softer pillows. There was a Tv with a few English channels as well as French and Arabic and a mini fridge. There was a large chair and stool in the room for the desk. We had a balcony with a pool view, the balcony had 2 plastic chairs and a very small low plastic table. The bathroom was fairy large, it had a bathe and shower head, a toilet with bidet. The toilet roll is very thin and the shower can change temperature from and cold. You are provided with 2 small bars of soap, a large and small towel and body wash as well as shampoo. Cleaners will come daily between 08:00-10:00. They will move your things around, especially clothes if your not careful. Hotel Entertainment: The best part of this holiday for me was the staff in entertainment as well as there small shop, id like to mention Nada and Ali-Baba(Yassine). Nada is amazing with entertainment and made a genuine effort to interact and befriend the people staying in the hotel she is also very good with the kids and is always dancing with them in the kids disco as well as doing activity's throughout the day for adults such as archery and bowls. We became quite close with her as well as the younger shop keeper Ali, he would often give us free stuff and let us off money, as well as being very social. One thing that I personally did not mind as I wanted to stay in contact with the friends I made but others may not like, is they if you let them, put there number in your phone as well as following them selves on social media. The entertainment we saw whilst there was very mixed, some a bit boring and others better. There was Bingo, Movie quizzes, Dancing, performers coming in and other stereotypical holiday entertainment. We did win bingo one night and the prizes are not good, just a selection of random
번역