투이 매직 라이프 보드룸

Das Zimmer hat leider gestunken!!! Nicht wie gebucht mit Meerblick sondern nur seitlich!  Abends hat es auf dem Balkon nach Kanalisation gerochen, nach mehrmaligem Nachfragen hat man leider nichts dagegen gemacht, kein Ersatz Zimmer  Der Rezeptionsmitarbeiter, Okan, hat nichts unternommen und mich abgewimmelt das das Hotel ausgebucht wäre.  Nie wieder obwohl eine sehr schöne Lage

There is so much to like about this hotel. The staff are so friendly & want you to have the best holiday. For example, waiters knowing your drinks & having them brought to your table as you sit down. All guest relation staff & reception staff are also very friendly & always happy to help. The food is amazing, ready made sandwiches at lunch, chef's signature dishes, so much choice & all cooked to perfection. Daily & evening entertainmemt was very enjoyable & the team were always so energetic & sociable. We had a few teething issues with our room at the beginning, which we mentioned to the staff & were dealt with extremely quickly & efficiently. One downside was that our room was the furthest away from the reception & restaurant & took us 8 minutes to walk there, via many steps (97) & very steep slopes. Very tiring at the end of the day to walk back to our room. More lights would have been handy along some of the pathways & steps. Brighter lights in the room & more storage would have made the accommodate more superior than it was. Overall we had a wonderful stay & a very enjoyable holiday.