야안 진위에 · 만만 위청 프라이빗 엔조이 호텔 (야안 기차역 인민병원 지점)

Everything was great at this hotel. We had the big outdoor bath and we were very comfortable. The room was left very clean besides one small big smashed on the wall, likely from a precious guest. The staff was very attentive and helpful even when we arrived later at night. I would definitely stay again for the value.

酒店服務一頭一尾做得挺好，到店後有歡迎茶歇，離店有禮包。但酒店要深耕，不光是做好表面的工作。我先説我住房間的設計，兩個小床沒有牀頭櫃，沒有插座，感覺該房間最初的設計不是這樣的，但既然改成這樣，就應該有功能滿足。衞生是基礎，窗台上還有煙頭未清潔，枕頭上有長頭髮。電話一鍵通沒有設定，不知道前台電話，最後發消息給管家送兩瓶水，至少10分鐘後才送到，這跟服務員沒有關係，以上問題都是管理問題，望不要處罰服務員。既然貴酒店對服務這麼重視，就應該把基礎核心做好。這樣才能發展長久，以上建議不是本人想投訴誰，衹望貴店能越來越好。一個客觀真實的評價。