Hotel Misión Orizaba

Hotel sin toallas de baño, y me cobraron un servicio extra qué tardaron más de 2 horas en entregar

Our room was ok. It had a coffee maker, but no coffee. The room was a little noisy from people passing by and talking out side the door. We were in 206. The restaurant, we gave up on it. We asked for a menu and were sent to reception. They spoke to the attendant and we were sent back. We decided on dinner and were led into a bar area and ignored. We left and visited one of the many nearby restaurants.

Everything in the rooms needs to be replaced. Lamps are very old and hardly work. A/C units need replacing. We had to change rooms because of this issue. Beds are extremely hard and need replacing. Pillows are inadequate and need replacing.

The hotel is in a safe and quiet area. My room lacks maintenance, specifically the bathroom.

Torn furniture, dirty floor, bad Oder from shower, musky smell, gym equipment not working

I book via ******* and arrive at 11am… everything was as planned. I make the check in and take a nap at 6pm. When i wakeup there were 2 cockroaches under my shoes, i start packing up… found 2 more under my portfolio… Immediately i ask to change my room and in the new room , at the entrance it was again a cockroach… They change my room a 3 time… and same story. I try them to cancel and refund me … and they keep my money

It has a lovely hacienda feel with a refreshing courtyard.

I have stayed there twice. I like it. It's pleasant and the staff are professional and responsive to requests. My only suggestion is that the food in the restaurant could stand some improvement.

Bad Hotel all around