I was highly disappointed with this hotel. The staff seems disinterested, providing no five-star service whatsoever. There's a lack of attention, no inquiries about guest satisfaction, and no assistance with luggage. The room furniture is outdated, with battered cabinets and torn beddings. To make matters worse, there was no hot water in our room, and the replacement came without any apology or acknowledgment of the inconvenience. The location is also subpar, particularly in the evening when walking to the city center means navigating through a sketchy neighborhood with inebriated individuals. I recommend looking for a different hotel; this one falls far short of a satisfactory three-star experience.
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