더 윌트셔 호텔 골프 & 레저 리조트

My rooms no 135... a lot of mosquito 🦟 in my room. At night I can't sleep.

Stair carpet need cleaning, need to learn how to make porches eggs need more plugs in the room. Golf buggies where expensive

Won’t be returning next year. We arrived Friday afternoon, booked in. We were told at reception don’t leave the windows open at night, because of the mosquito s. Went to the room ,heating on full belt, no control in the room at all. Hardly slept the two nights we were there. All the carpets throughout the building marked and worn and paint work in very poor condition. The room wasn’t cleaned the next day, either tea ,coffee and milk not replenished,had to ask at reception for these items. The one and only good thing about our stay was draught Guinness.

:The Wiltshire Hotel, Golf and Leisure Resort Family Stay – July 2025 The Good - The **staff were lovely** throughout our two-night family stay. Every interaction was warm and welcoming. The Disappointments Facilities & Cleanliness - The building is marked with “1991” above reception, and it truly feels like the hotel hasn’t been updated since. Décor is extremely dated, and the **carpets are stained and look filthy**, showing obvious signs of age and neglect. - **Breakfast service starts at 8am**, which is later than most hotels and not ideal for families with younger children or early risers. Room Issues - We were informed on arrival that we had been “upgraded” to the hotel’s “nicest room,” a suite. Despite the apparent upgrade, there was **only one bed for the three of us** (my wife and our 6-year-old son). There was no pull-out bed or proper sleeping arrangement for a child, and the sofa was **far too small** even for a young child. This resulted in all of us having to squeeze into one bed – a very uncomfortable experience. I had booked a room with two beds. - The room lacked several basics, including: - No safe - Insufficient towels (not enough even for two guests, let alone three) - No teaspoons for the in-room tea/coffee; also, no biscuits or similar amenities - For the **price paid**, these issues were especially disappointing, as we had reasonably expected much more. General Atmosphere - The **entire hotel felt tired and worn out**

Staff were attentive and facilities were very good. Parking was easy and location was ideal.

Knowing from a 'local' that it was only 3 months on from being migrant accommodation the Hotel was obviously not yet back to normal and although the room was adequate, and very quiet the ceilings needed a thorough dusting to remove cobwebs. The corridor carpeting also needed attention. The staff went out of their way to be both friendly and helpful and I am sure if we needed a bath plug one would have been provided. The shower was a bit contrary from warm if held at knee height to freezing if set overhead (with control set to 50 degrees) Breakfast was well cooked and filling but it would have been better still had fresh fruit and yoghurts had been available as is normal at all other hotels we have stayed in. Overall we would come back again should we be in the area and would hope that the standards had improved.