출라 비스타 리조트 트레이드마크 컬렉션 바이 윈덤

Hotel again charged us resort fee which was already paid while reserving through trip.com.

Me and finance had a great time. The building isn’t the main building but 2 min from the Chula Vista resort. My over all experience was awesome! Definitely will be back!

We had a good time with a very bad start. First, the negative: beware that the hotel will charge you an extra fee when you get there! I was charged an additional $86 "resort fee" when I arrived, and the guy next to me in line had an additional $540! Expect this hidden fee that they don't tell you about. Other than that we had a mostly positive experience. Most staff were very friendly (minus one lady working the water slides who wasn't very nice). The rooms were clean, nice, and big, with a few very small problems (a handle on the sink broken off, but still usable, and a partially broken switch for the fan in the bathroom which was also still usable). I put trash outside our room to be thrown out, and a day later when we left it still hadn't been removed. Overall the hotel is nice and the water park was a lot of fun, but the extra fees right when I arrived soured me on the experience.