This hotel is beautiful. The front desk staff are courteous, especially Jennifer, she went above and beyond. All the staff here are in incredibly friendly, big shout out to Angela as she has been incredibly helpful, she leads by example with a positive attitude. This hotel remembers the small details that make your stay feel catered too. I used to be a Bonvoy Titanium elite, I no longer stay with them. I prefer IHG their rewards program is way more accommodating. The rooms are fresh and comfortable. If you’re looking for room service, their restaurant portions are generous and delicious. The whole hotel is very well taken care of and clean. For such a large hotel it is very quiet. Thank you Holiday Inn Airport West.
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