빈트후크 컨트리 클럽 리조트

My experience with the hotel staff, rooms and location was excellent. However, the restaurant was a disappointment. Food temperature in their buffet are not monitored and are saceptable to dangerous bacteria. I got very sick. The following night, I thought I would be safe and order off the menu. I ordered chicken noodle soup and a ribeye with mash potatoes. When they brought the soup the broth was dark brown and thick. I question the waiter and he asked me to taste it. It was not only wrong in color but also extremely spicy. I returned it and the waiter asked me to have the soup from the buffet which I refused. After about 30 minutes the waiter returned and said it will be awhile to receive my ribeye. I mentioned that 90% of the people were eating from the buffet. He said he would try to expedite my order. 20 minutes later he returned with my steak. To expedite the process the chef butterflied the steak and overcooked it and the mashed potatoes were like glue. To top it off at breakfast the following morning the pancakes were burnt on the top and bottom and the center was raw and wet pancake batter. Proper training, supervision and management in the restaurant is really necessary.

Best services from the waitress Helvi. She decorated by table before arriving. She was attentive. She made sure we were sorted all the time.