햄프턴 인 덴버/노스웨스트/웨스트민스터(Hampton Inn Denver-Northwest/Westminster)

房間挺乾淨

The property was convenient to the activity I attended but the room definitely needed some upgrades. The heater was noisy, the bathroom faucet was loose, and the pipes banged when someone upstairs was taking a shower. The staff was awesome so this is mostly for the hotel need of upgrades.

Our first night at around 10 pm someone decided to pull the fire alarm. For a Hampton we were somewhat disappointed at the furnishings. For some reason there was a light only on one side of the bed.

Staff were helpful and friendly. Disappointed to find hair on the sheets, but everything else was ok.

The only thing that wasn't perfect was the pool. The hot tub was not operational (I think it wasn't usuable in December as well), and the water temperature was a bit cool. Otherwise everything was excellent!

The fire alarm went off at 3AM and the night clerk was no where to be found. she was eventually found sleeping.

TV had a blue hue, told staff multiple times and they did nothing to correct it. It was very frustrating and annoying when trying to watch tv. We paid a decent amount to stay at this hotel and couldnt even get a working tv. They pool was also not working.

The guest service was excellent. The room was nice and clean. The only thing that I didn't care for was the coffee by the breakfast bar, and two of guys with me didn't either. It was usually lukewarm and weak. In my room, I had one of those one-cup coffee makers with the small coffee pads; it made terrible coffee. The last day they gave me a Keurig for my room and it was much better. The breakfast was great, and the people were very nice.

When I arrived to check in they had my reservation but no available rooms that matched my reservation. The front desk person did their best to try and find a solution for us but it was unsuccessful. So I had to resprt to getting a different hotel.