트루 바이 힐튼 올버니 크로스게이츠 몰(Tru by Hilton Albany Crossgates Mall)

It was wonderful. The only thing I did not appreciate was being charged more on this app, and being charged 3x at the hotel 😒. Over all great stay.

My biggest complaint is the less than hygienic tubes hanging in the shower and at the sink. When the tubes were lifted there was old soap, lotion or whatever was in the tube congealed at the base. While pricing was not an issue, this was definitely a bare bones expereience.

We stayed at this hotel on our way to Myrtle Beach. Very close to the highway and to the mall. Appreciated the tranquility of the area.

When I made my reservation, I requested a room with a bathtub and on the lower level. I received neither.

Our first room had spit balls on the wall and ceiling and toilet was dirty from previous guest’s.I was moved to another room but the hotel was very loud and kids knocking on doors and running away till 11:30pm

I loved the environment and the convenience of the hotel location. The check was fast and I loved the fact that I was asked what floor I wanted I chose a floor that was quite because I was studying for a very important test the next morning. Everything went perfectly and the staff was more than helpful.

Did not like that the room was not carpeted. I know it’s more sanitary to not have the carpet but I hate it. Also lots of noise coming from other rooms. Minimal amenities in the room such as Qtips, towels.

Meh. Cons: Can hear all floors above and below you. No tubs. Pool is chilly, unbearable. They state they keep it at 80 degrees. Way to cold. No crowds in the pool of two adjoining hotels on a Holiday week should say enough for how unbearable it was. Also, no hot tub, and bathrooms are outside of the pool area. Linen is shoddy, fitter sheet doesn’t fit bed, bedspread is in two pieces and paper thin. Very short/early breakfast options 6-9. Pros: lobby, easy parking, nice options on buffet breakfast. Again, Meh. Won’t be back.

Very clean and comfortable.Perfect location,staff was very friendly and helpful. The food was great and the Wednesday night meal was an unexpected bonus!