Four Points Columbus - Polaris

Will recommend to stay again great location and front desk sheet was polite and very helpful

乾淨整潔衞生，設施齊全。周圍環境優美

Service was great however the walls are paper thin. We could hear everything going on in the rooms next to us. Also the floors are very hard to walk on.

Four Points by Sheraton in Poloaris was a nice place to stay. The room was clean and the staff is friendly. I was a bit disappointed that the EV charger listed on ******* was not available (there is one Tesla charger but no Level 2 charger for J-1772). Overall I would recommend it, but if you are choosing it for the charger you may want to look elsewhere.

Check in member was hard to understand. It also took a while to get assistance when we first arrived.

The hotel itself was ok. Typical hotel. Staff was friendly until bedtime. A noisy sport group came in and raised a ruckus. We ignored it until 11:00 pm. Kindly called downstairs and asked if they could please tell the people to be quieter. No avail. Kids running up and down the halls banging on doors. 12:00 pm called to staff again. Please can you talk to the people about the noise! Some people need rest. Again nothing! 1:00am I had had it! I called, now staff won’t answer the phone. So, I go downstairs and the staff is hiding. Won’t come out of office to Check on me. There sets the adults in the cafeteria having a great time. I’m standing there trying to decide do I just call the police for them to handle it or should I ask nicely yet again to be quiet for the sake of people needing sleep… I opted by saying I have to decide should I ask you live or should I call the police. They said why? I told them of the last 3 hours of hell and they could go to their rooms and party. I told them of the kids banging on doors. Those aren’t our kids! I said I’m not assuming they are your children it’s been part of your group. Hockey parents! All done and said they agreed to go to their rooms and I finally got sleep around 2:00 after I calmed down. People!! Hotels are not your private oasis. Some people travel on business and need rest. Be considerate of others!!!