Russell Neilson
2022년 8월 13일
Was refused checkin until after 2pm
Bathroom was for disabled people and not to the standard for a business traveller.
When i was eventually allowed to check in after 5pm. I asked for a 6.30am taxi booking. ( Not dine or confirmed with taxi company)
The checkin staff said breakfast was open 6am
At 6am i asked for eggs on toast in the dining room only to be yelled at by the chef breakfast is not open until 7am.
Checkout desk opened at 7.00am. After my check in time for my forward travel.
Very dissapointed with the room, service and attitude of the staff. Well below standard.
Will not stay at this hotel again.
The hotel took a $100.00 advance from my credit card.
I had a room service bill less than $40 as yet no refund
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