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A quick preface prior to my review... My wife and I have been traveling to Jamaica for 33 years, but didn't make it to Negril until 18 years ago. Since that time, 90% of our stays in Negril have been at cliffside resorts. We've stayed at a handful of other cliff resorts over the years, just to break things up, but we ALWAYS return to Catcha Falling Star. Why? Because we usually end up saying "we should've stayed at Catcha" LOL. This review is on our recent, 12th stay there. By comparison, we have stayed at 4 other cliff resorts for a total of 6 times. Catcha has been our "go-to" hangout, and for good reason. Let's start with the... Views: Spectacular! 180 degrees of Caribbean Sea from any number "perches" to relax from. The infinity pool is fairly small, but cozy, with a calming waterfall of water coming from the walkway/bridge just above it. We've never had the pool feel "crowded". Although we typically stay in the low season, there are only 17 rooms and plenty of loungers around or near the pool...some tucked away in more private spots. All with terrific views of the sea. We nearly always spot dolphins during our stay. If you like to snorkel, and the water is permitting (i.e. not too rough), the visibility is great. The lifeguard, Kevin, is a great addition to the staff. We always see him greet new arrivals coming down to the pool area for their first time. Food: Ivan's is (fortunately for guests) the onsite restaurant. The food is just terrific and the prices are very reasonable. All seats offer a view of the sea, some spectacular! Or if you prefer, meals can be brought to your room. Sometimes it's fun to eat on your veranda. On this trip we stayed 9 days and we ate all of our meals on site. Room: We've stayed in most of the rooms over the years and each one has something fun and unique to offer. We often stay in one of the one bedroom suites just because, for us, it's just nice to have a bedroom separated from the living room/kitchen dining area. It just depends on what experience you are looking for. Keep in mind that these rooms aren't the Hilton with satin sheets. They are well maintained, clean and nicely appointed rooms and we love them! Staff: From the initial greeting of a huge welcoming smile from Isis at check in, to seeing the smiling faces of girls like Ordia (serving breakfast at Ivan's for many years), and Carol (same, but now for dinner) and all of the staff that you may come across on a typical day...they really are top notch! I have to give a special shout out to Cassandra, who keeps everything running smoothly. Overall: If you just want a great place to come and chill, this is it. It's a much different vibe than the all-inclusive beach experience. But for us, Catcha wins hands down, over and over. The prices have stayed reasonable and the changes that they have made to the property over the last 17 years are very chic and beautiful. Bravo Catcha! Keith and Kathy will see you again next year!

I booked Catcha for my 22 y.o. daughter and myself because of the wonderful reviews, and our experience surpassed expectations!! We wanted a small, friendly resort with a true Jamaican personality, and we got it with Catcha. The staff go out of their way to make you feel like family. We enjoyed talking with everyone from servers at Ivan's to front office staff to housekeeping and grounds folks. They took a genuine interest in us. I mentioned Ivan's...we ate there frequently during our stay and the food was always delicious! We always got a great table for dinner to watch the beautiful sunsets. We stayed in Aquarius which was spacious and comfortable. We loved the kitchen with full fridge which we stocked with our yummy Ivan's leftovers. We both slept very well thanks to the comfy beds and cold AC units. I lived on the balcony in the mornings and evenings. The view really is amazing. We loved the peace of the West End cliffs and how at home we felt at Catcha. We have already recommended to friends and on Negril travel group pages. Stay here. You'll be glad you did!

Poor experience. Room was outdated. Bedding smelled old and unwashed. Water would frequently stop running during baths or would not come on altogether. Pool was not cleaned frequently. All in all, the whole place just looked and felt depressing and run down. I suspect a lot of these positive reviews are fake or doctored. Website photos do not give an accurate view of what the property and rooms actually look like presently - maybe those photos were taken when the property was just opened? Only plus was the proximity to Rick's Cafe and Negril town. Everything else was a disappointment.

I do not even have enough space to say all of the amazing things about this place. I have been to Jamaica a million times and I am so mad I overlooked this gem. From the very beginning I had such an amazing experience. Cassandra is one of the best managers I have ever dealt with. Isis was so nice and helpful and then I spoke with Cassandra who was amazing and Jason when we first checked in. All of them were so polite and accommodating. Every single worker at this resort was so polite and fun. The food is beyond amazing, the room was so cute and I loved the outdoor shower, the pool is open all night and we walked to ricks. The AC was so cold, the room was clean, the hammock on the porch was nice. Every single thing about this place is amazing. I will be going back in a couple months and will be booking this place for sure. Do not pass this up, it’s a hidden gem and we all just loved the entire experience here. We did stay at the riu palace a few days before this and man, catcha is 100% better!!! The staff, the room and the entire resort is way above 5 stars!!!!