쉐라톤 컬럼비아 다운타운 호텔(Sheraton Columbia Downtown Hotel)

Shower hard to operate. No regular coffee in room, $200 deposit paid for incidentals at check in… today I have a bill charge taken out of $119.25, instead of the credit of $200 back . I had already paid the reservation in full to Trip.com before check in. Front desk staff was very rude during entire stay. Most problematic even still was that I did NOT have wifi connection during the entire stay! Had to use my cellular data in the room all during the night … front desk never resolved nor seemed concerned about not having wifi access , nor did they offer a solution or compensation. We sat out front of the hotel for over 3 hours trying to come up with the $200 credit card to “authorize” for incidentals. Not the best experience for my birthday or ever! Calling hotel now about the non return of my $200 and double paying for the room that we only in from 10:30 pm- 12:15 next day!

Staff interaction was very good. Very friendly. Room was dirty. Bed was filthy. We received no room service. No fresh towel or wash cloths. The shower made a very loud deep sound when cutting hot water on.

Super luxurious feel for a reasonable price! Bed was very comfortable and room was clean and very nice. Extremely cool old building that felt like stepping back in time while being totally modern. Staff were super friendly and made me feel at ease and welcomed. Will be my go to hotel in Columbia going forward.

Great location you can walk everywhere. Had a problem with first room and staff were so nice. Great bar! Will stay again.

Room was very clean and comfortable. Downtown area seemed dull and crusty with lots of. Construction.

Amazing two night stay downtown Columbia. Staff was great. Enjoyed cocktails on the rooftop and the vault. Room was small but comfy! Can’t wait to visit again.

Enjoyed the rooftop bar, that also offered great dinner service. Really liked the view from the roof, as well as from our room. Great sunrise view, and downtown view. Liked having the option for room service. Enjoyed breakfast in the historical Vault, too!

Great place to stay. Sheraton has nice locations for a drink, but get food from area choices.

The hotel is beautiful, the location is unbeatable. We ordered a king room and it was unfortunately so small. We ordered for our wedding night so it was a bit of a let down to not have the a gorgeous room to enjoy for our weekend. For the price, wish it was a bit more. Literally just enough room to walk around the bed. Wouldn't recommend the king room but would definitely book and try again with the hotel.