퀄리티 인 웨스트 브랜치

We've stayed here in the past and it's been fine, but they're under renovation right now and there is NO way the hotel should even be open while they attempt this. Our room was on the other side of the building, and as there is currently no lobby, that meant driving to a side entrance, which wouldn't be the end of the earth, but if you want ice or something and you're on the first floor, you have to either go outside and around the building OR take the stairs to the second floor and cross a hallway to the ice machine there--unless, of course, they're away said ice machine, in which case you're back to going around to the other side of the building. Mind you, the staff either doesn't know about this little bit of trickery to get from one side of the building to another, or they don't think it's important enough to tell guests. And if you need an elevator, forget it. Unless, of course, you magically discover one on your own as a friend of ours did. The rooms have been updated since we stayed there last (in 2020, right before the world shut down), so the knotty pine is gone and it looks like any other chain hotel now, EXCEPT, strangely, it has no coffeemaker or microwave. Now, about the Lumberjack, the attached restaurant where we've dined in the past. As seems fitting at this location, you can't get there without going outside and walking a bit because of the construction, but after they served me raw cod and claimed it was fully cooked, I won't be eating there again for the simple fact that they clearly know nothing about food safety. And in retrospect, I suppose the food and beverage credit that were included in our room fee, but never given to us was a blessing in disguise.

To begin, the place is undergoing heavy remodeling in advance of changing it's name, and the rooms appear nicer and freshly updated. But that is about all of the positive aspects. Rooms will no longer have dressers, to store clothing and the "closet" area to hang items, is barely 3 feet wide. Showers have only a partial glass wall, so overspray/ runoff will likely keep the floor and toilets cleaner, reducing the amount of housekeeping needed. Tv pixeled out for most of the night, indicating low internet speed or slow tv refresh rates. Perhaps the tv will be better closer to 4 am when fewer guests are likely to be using theirs. I have stayed here a number of times in past years, but if you only need to be here for 1-2 nights, you can live out of your suitcase/ travel bag. Otherwise, search for another establishment.