호텔 벨베데레 라우테르브루넨

The interior of the room is mostly made of wood and stone, and at night, there’s a faint scent of wood while you sleep. The bed is comfortable, the view outside the window is extremely beautiful and the service provided by the staff is also very excellent.

房間非常乾淨，早餐也挺好。唯一缺點可能就是開車到不了，需要把車停在勞特布倫嫩，坐火車到温根。自駕的朋友慎選

餐飲好，景色美

My husband and I stayed at this property for one night and loved every minute of our stay. The staff was extremely friendly and helpful. The views were incredible! Our room overlooked the mountains and the Lauterbrunnen Valley so it was a wonderful view. I wish I had more time to stay longer.

The hotel is very nice and in a good location. However, I don't feel it's up to 5 stars yet, but hopefully it can improve on the extra touches that it can easily implement to raise its standards, for example, lighting the open fire in the reception on the cold and rainy day we arrived, ensuring that sheets are not stained (both rooms had stained sheets - I'm sure they were clean, but they shouldn't be stained!). However, my biggest complaint relates to my food allergy. The hotel were aware of my allergy and alerted to this when I placed my order, but on our first breakfast I was given food with my allergen. I then spent the entire trip in severe pain. Whilst I'm sure they will take allergies more seriously going forward, this didn't help me or our precious family holiday, and we were all impacted by this serious error, and it entirely restricted what we were able to do. Their idea of compensation was a free dinner, which was completely inadequate and inappropriate. We are not a family to make a fuss or demand money off our stay, but as a five star hotel this should have been offered to us. Despite being seriously let down by this, I do think they will be more careful in the future, and I would consider going back to stay there next time.